Ho-Chunk, Inc.

General

• Primarily performs maintenance, repair, troubleshooting, servicing and programming of Building Automation Systems (BAS)
• Ability to perform work with limited or no supervision
• Maintenance, repair and operation of all HVACR / commercial equipment / systems
• Troubleshoots, repairs, programs and maintains DDC, BAS, VFD sensors and mechanical devices
• Performs repair and maintenance of critical refrigerated systems.

HVAC Technician

• Lead prospect generation and field evaluation by integrating geologic, petrophysical, and geophysical data
• Prepare high quality technical reports and executive briefs for Tribal leadership
• Travel frequently to Indian Reservations to conduct fieldwork and collaborate with Tribal leaders

Senior Petroleum Geologist

• Provide prompt, efficient, and friendly beverage service to guests
• Accurately enter beverage orders into the POS system
• Prepare drink garnishes and set-ups according to standards
• Ensure compliance with all federal, state, local, and company liquor laws and regulations
• Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
• Retrieve and transport used glassware to designated areas
• Maintain and balance server bank when applicable
• Attend required meetings and training sessions
• Maintain a clean, professional appearance at all times
• Foster positive guest and team member relationships
• Perform additional duties as assigned

Beverage Server

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.
• Monitors to ensure overall coverage required by gaming regulations.
• Ensures all employees are adhering to company policies and procedures.
• Conducts, supervises, and prepares reports relating to any incident that is reported.
• Advises and implements any and all changes passed down from Surveillance management.
• Assists department management to ensure coaching and counseling and other personnel related matters are being handled appropriately.
• Assists in facilitating team member performance reviews.
• Monitors the day-to-day activities related to the surveillance of gaming, simulcast and cash-handling areas, including the audio-visual taping of count room operations.
• Maintains records on department activities and makes appropriate reports during assigned shift to ensure that adequate and accurate information and video of surveillance activities are kept for future access.
• Reviews video to settle patron disputes, locate illegal activity, participate in investigations, or assist other departments.
• Reports all observed violations of gaming regulations to the Surveillance Shift Manager and Surveillance Manager, in accordance with department standard operating procedures, ensuring compliance and enforcement of all applicable NRGC gaming regulations and internal controls.
• Performs player evaluations while furthering knowledge of surveillance operations.
• Participates in any court actions relating to gaming violations in order to represent facts obtained by department.
• Implements approved policies and procedures.
• Responds to surveillance management and regulatory requests.
• Responds to requests of all other departments when applicable and necessary.
• Audits procedures performed by other employees including count rooms, slots, food and beverage, cage, and security.
• Documents findings from these observations.
• Captures, tracks, and documents video evidence for risk management, compliance, and criminal activity.
• Performs other tasks as assigned

Surveillance Supervisor

• Monitor guest and team member activities through closed-circuit television (CCTV) systems and direct observation.
• Detect, investigate, and document suspicious activities, policy violations, criminal activity, and regulatory concerns.
• Capture, preserve, and maintain video evidence for investigations, compliance reviews, and risk management purposes.
• Monitor and respond to surveillance alarms and security notifications.
• Review video footage to resolve guest disputes, support investigations, and assist operational departments.
• Prepare detailed daily reports, incident logs, and investigative documentation.
• Conduct surveillance audits of gaming operations, count rooms, slot operations, food and beverage outlets, cage operations, and security procedures.
• Ensure surveillance equipment is functioning properly and report technical issues promptly.
• Maintain strict confidentiality regarding all company, guest, and team member matters.
• Assist management, regulatory agencies, and law enforcement when requested.
• Participate in court proceedings related to gaming investigations when necessary.
• Perform other duties as assigned.

Surveillance Operator I

• Provide prompt, friendly, and professional beverage service to guests.
• Prepare, mix, and serve alcoholic and non-alcoholic beverages according to company standards.
• Promote and recommend beverages, cocktails, and specials to enhance the guest experience.
• Utilize upselling techniques to maximize sales and guest satisfaction.
• Engage guests in a friendly and professional manner while providing beverage recommendations.
• Monitor guest alcohol consumption and ensure responsible alcohol service practices.
• Maintain compliance with all local, state, federal, and company alcohol service regulations.
• Process beverage transactions, accept payments, and obtain comp authorizations when applicable.
• Balance cash registers and complete end-of-shift reconciliation.
• Maintain cleanliness, organization, and sanitation of bar areas and equipment.
• Properly operate beverage systems, refrigeration equipment, post-mix dispensers, and beer systems.
• Adhere to inventory and stock control procedures.
• Assist in developing beverage specials and promotional offerings.
• Support training and development of beverage team members.
• Attend required meetings and training sessions.
• Promote positive guest and team member relations.
• Maintain a professional appearance and uphold company standards at all times.

Bartender, Part Time

• Read and interpret blueprints, floor plans, and specifications to determine opening sizes and placement for cold air returns, windows, pocket doors, and standard doors
• Identify, gather, and prepare tools and materials required for each work order
• Assemble and finish interior wall components according to production specifications
• Maintain inventory of tools, materials, and supplies
• Keep work areas clean, organized, and free of safety hazards
• Perform work in accordance with all safety policies and procedures, including the use of required personal protective equipment (PPE)
• Maintain positive and cooperative working relationships with team members and supervisors
• Support workflow efficiency by coordinating tasks within the production team
• Perform additional duties as assigned based on production needs

Wall Crew Member

Executive

• Develops and maintains strong relationships with valued guests through personalized service and consistent communication.
• Markets gaming products, promotions, entertainment, and property amenities to existing and prospective guests.
• Tracks guest visitation patterns and coordinates accommodations and complimentary services in accordance with established guidelines.
• Issues and promotes Player's Club memberships and related promotional programs.
• Drives gaming revenue growth through the development and management of a targeted guest base.
• Maintains accurate guest profiles and visit histories to support future guest engagement.
• Resolves guest concerns, complaints, and discrepancies in a professional and timely manner.
• Coordinates special guest services including dining, transportation, entertainment, VIP experiences, and cross-property events.

Executive Host

• Responsible for delivering exceptional guest service while ensuring the smooth operation of slot machines throughout the casino floor.
• Assists guests with machine play, jackpot payouts, player card services, minor machine maintenance, and other guest service needs.
• Maintains a visible presence on the gaming floor and promptly responds to guest requests and service needs.
• Provides professional, courteous, and friendly guest service at all times.
• Assists guests with slot machine operation and explains game rules, payouts, and jackpots.
• Resolves guest concerns with empathy, professionalism, and a commitment to guest satisfaction.
• Performs slot machine resets and completes manual jackpot payouts in accordance with company procedures and gaming regulations.
• Refills ticket printers with voucher paper and performs minor troubleshooting and repairs on slot machines and related equipment.
• Maintains strict accountability and security of assigned keys, radios, handheld devices, and other company-issued equipment.
• Serves as a signatory on hand-paid jackpots as required by internal controls and standard operating procedures.
• Creates player accounts and issues player loyalty cards.
• Assists guests with beverage requests and coordinates service when needed.
• Maintains a professional working relationship with guests, team members, and leadership.
• Participates in required training programs and departmental meetings.
• Assists in onboarding and training new team members as assigned.
• Understands and complies with the Company Compulsive and Problem Gambling Plan, including regulations regarding service to minors and intoxicated persons.
• Adheres to all company, departmental, gaming regulatory, and safety policies and procedures.
• Maintains flexibility in scheduling to meet business demands.
• Performs other duties as assigned.

Slot Attendant

• Operate and maintain diagnostic imaging equipment to produce high-quality diagnostic images
• Perform various radiographic procedures in accordance with established clinical protocols and radiology procedures
• Ensure image quality, proper positioning, and completeness of all diagnostic exams
• Accurately and timely document imaging procedures, patient information, and results within the Electronic Health Record (EHR) system
• Comply with all applicable clinical, safety, and HIPAA requirements, as well as Indian Health Service (IHS) and facility-specific policies
• Participate in administrative duties on designated days (Thursdays), including quality assurance activities, training, and equipment maintenance

Radiology Technologist

• Stocks and replenishes liquor, beer, wine, mixers, garnishes, glassware, and other bar supplies throughout assigned shifts.
• Sets up bar areas prior to opening, including stocking ice, preparing garnishes, and ensuring adequate inventory levels.
• Assists bartenders by responding promptly to restocking and operational needs.
• Maintains cleanliness and organization of bars, storage areas, coolers, and service stations.
• Removes trash, recyclables, and empty containers from bar areas.
• Delivers supplies and products to designated locations throughout the property.
• Ensures compliance with health department regulations, sanitation standards, and company policies.
• Provides friendly, professional, and courteous service to guests and team members.
• Maintains knowledge of responsible alcohol service practices and complies with all liquor laws and regulations.
• Attends departmental meetings and training sessions as required.
• Maintains a professional appearance in accordance with company grooming standards.
• Complies with all department and company policies, procedures, internal controls, and applicable federal, state, and local regulations.

Barback – Part Time

• Completes many customer service and administrative organization tasks to promote efficient operations in the office.
• Professionally promote All Native Solutions.
• Assist in achieving sales growth.
• Provide courteous Customer Service to all incoming calls.
• Prepare quotes for current and potential clients.
• Updating customer records in the company’s database as required.
• Creating spreadsheets to track quotes/clients.
• Applying payments.
• Utilizing collection efforts to keep all accounts current.
• Monthly reporting functions.

PT Office Clerk

• Overseeing and administering the site safety, occupational health, and industrial hygiene functions in support of DHS facility operations and maintenance (O&M) activities
• Ensure full compliance with applicable federal regulations, safety standards, and performance metrics
• Serve as the primary on-site point of contact for the contractor’s safety management program and ensure all work is performed in accordance with contract requirements
• Develop, implement, administer, and continuously improve the site Accident Prevention Plan (APP) and overall safety management program
• Conduct thorough hazard analyses, identify workplace risks, and develop effective hazard mitigation and control measures
• Perform regular safety inspections, audits, and assessments of both contractor and subcontractor activities
• Investigate incidents, accidents, and near misses; prepare comprehensive reports and recommend corrective actions
• Coordinate and deliver safety training, toolbox talks, and remedial instruction as necessary to maintain a safety-first culture
• Maintain all required safety documentation, certifications, training records, and compliance reporting

Site Safety and Health Officer

• Coordinates warehouse activities, including filling orders and delivering orders
• Installs/sets up customer office equipment & furniture
• Receives proper count and physical inspection of merchandise based upon purchase orders received
• Manages deliveries to customers due to shortages or mistakes
• Prepares warehouse inventory and processes returns
• Ensures proper warehouse maintenance and compliance with all safety and health requirements

Part Time Warehouse Delivery

• Read and interpret blueprints and schematics to accurately mark and lay out plumbing paths through wall cavities
• Route water supply lines, drain lines, and vent stacks in accordance with plumbing codes and specifications
• Run vent stacks to rooflines and vent pipes into attic spaces as required
• Install, solder, and seal copper piping using appropriate fittings, caps, and materials
• Utilize hand and power tools, including tubing cutters, wire brushes, emery cloth, flux, handheld torches, chop saws, and hack saws
• Connect plumbing systems to main water supply valves
• Identify plumbing and safety issues and take corrective action when necessary
• Demonstrate proper installation of range hood ducts and insulation techniques
• Maintain accurate documentation and perform basic clerical duties related to assigned projects
• Participate in cross-training opportunities across departments to support workforce flexibility and skill development
• Perform additional duties as assigned to support production operations