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PT Office Clerk
Ho-Chunk, Inc.Office Clerk managing customer service and administrative tasks for All Native Solutions in Winnebago, NE. Responsible for customer interactions, record updates, and reporting functions.
About the role
Key responsibilities & impact- Completes many customer service and administrative organization tasks to promote efficient operations in the office.
- Professionally promote All Native Solutions.
- Assist in achieving sales growth.
- Provide courteous Customer Service to all incoming calls.
- Prepare quotes for current and potential clients.
- Updating customer records in the company’s database as required.
- Creating spreadsheets to track quotes/clients.
- Applying payments.
- Utilizing collection efforts to keep all accounts current.
- Monthly reporting functions.
Requirements
What you’ll need- Previous customer service experience required (3+ years high volume)
- Sales experience preferred; ability to “up sell” preferred
- Possess strong verbal and written skills
- Superior interpersonal skills necessary to build rapport with prospective and existing customers
- Highly motivated with the ability to set priorities; manage multiple tasks.
- Work independently with minimal supervision and possess professional, client-focused skills
- Demonstrated ability to learn & apply technical knowledge
- Strong Influence/Persuasion/Negotiation skills
- Moderate technical knowledge required
- Must be reliable and have high personal integrity
- Proficiency with PCs, Microsoft Word, Excel, Outlook, and Internet Explorer.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesalesup sellingreportingdatabase managementspreadsheetspayment processingcollection effortstechnical knowledge
Soft Skills
verbal communicationwritten communicationinterpersonal skillsmotivationprioritizationtask managementindependenceclient-focusedinfluencenegotiation