Hire Hangar Global

Operations

• Own the full revenue engine: pipeline generation, sales execution, client onboarding, delivery quality, and retention
• Lead a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythms
• Drive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as needed
• Define and enforce the MRR-first commercial model: packaging, pricing, scope controls, and engagement minimums
• Run weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the Owner
• Improve client retention to 95%+ by strengthening onboarding processes, communication standards, and escalation protocols
• Plan and manage team capacity so delivery quality is never sacrificed during growth phases
• Maintain 13-week rolling cash flow visibility and surface financial risks before they become problems
• Build the operational infrastructure—SOPs, templates, checklists—that makes performance consistent and scalable
• Report and improve on core metrics weekly and monthly: MRR health, close rate, delivery timeliness, rework rate, and labor efficiency

Revenue & Operations Manager

Director of Growth – Operations

Product Marketing

• Own and evolve product positioning, messaging frameworks, and value propositions
• Plan and execute go-to-market strategies for new features, launches, and product updates
• Develop compelling customer-facing content including website copy, sales decks, product pages, and launch materials
• Translate technical and AI-powered capabilities into clear, differentiated customer value
• Partner closely with Product, Sales, and Marketing to align roadmap, messaging, and enablement
• Support Sales with training materials, battlecards, and enablement assets
• Conduct ongoing competitive and market research to inform strategy and positioning

Product Marketing Lead – SaaS

• Own product positioning, messaging, and core narratives
• Lead and execute go-to-market strategies for launches and feature releases
• Write high-impact content including website copy, sales materials, and launch assets
• Translate complex (including AI-powered) product capabilities into clear customer value
• Partner closely with Product and Sales on roadmap alignment and enablement
• Conduct lightweight market and competitive research to inform messaging

Product Marketing Manager

Marketing

• Own day-to-day marketing ops support: intake, task assignment, and workflow upkeep
• Set up Google accounts for new employees and maintain permissions/access hygiene
• Maintain campaign assets and ensure correct versions are stored and shared
• Create simple graphics and quick edits using templates (exporting, resizing, formatting)
• Coordinate cross-team handoffs between marketing, design, and operations
• Track deadlines, publish schedules, and basic performance metrics (where available)
• Improve internal systems through documentation and process refinements

Marketing Systems, Creative Support VA

Software Engineer

• Manage a high-volume ticketed inbox of website requests including content updates, layout changes, landing pages, and minor feature additions
• Implement WordPress changes including theme and template adjustments, custom CSS/HTML edits, and basic-to-intermediate PHP and JavaScript modifications
• Perform thorough quality control on every change: test across devices and browsers, verify links, forms, menus, and interactive elements
• Draft clear, professional client-facing summaries of completed work for internal review prior to delivery
• Collaborate with internal developers and account managers to clarify requirements and resolve edge cases
• Proactively flag technical risks, recurring issues, and opportunities to improve or standardize templates and processes
• Maintain clean, secure, and well-organized code and site structure across the portfolio

WordPress Developer

Social Media Manager

• Produce scroll-stopping short-form video and image content tailored to parents and moms on Instagram
• Champion a real, human, non-AI content aesthetic that reflects the brand's warmth and authenticity
• Communicate product value through storytelling — not sales-speak
• Own and manage a full social content calendar end-to-end
• Write on-brand captions, select thumbnails, and handle all scheduling and publishing
• Maintain brand consistency and posting cadence with minimal oversight
• Proactively source and build relationships with influencers, mom content creators, and UGC contributors
• Build and manage a content flywheel so the brand always has a pipeline of fresh, authentic material
• Repurpose and organize creator content across Instagram and other channels
• Lead Instagram growth through strategic content, engagement, and community building
• Track performance and iterate based on what resonates with the target audience

Brand Content & Social Media Manager

Content Manager

• Develop and own the Instagram content strategy aligned with brand values and subscription growth goals
• Build and manage a detailed content calendar that keeps the brand posting consistently and on-brand
• Identify content gaps and opportunities, and proactively bring ideas to the table
• Create engaging short-form video and static content — authentic, human, and never AI-looking
• Write captions that connect with moms and parents without sounding salesy
• Select cover images, manage thumbnails, and ensure every post looks intentional and polished
• Actively find and reach out to influencers and UGC creators in the parenting and lifestyle space
• Build a content library and flywheel so fresh, authentic material is always available to publish
• Monitor Instagram analytics and adjust strategy based on engagement and growth trends
• Report on what is working and evolve the approach with each content cycle

Social Content Strategist, Creator

Learning and Development

• Own customer onboarding from initial setup through full platform adoption
• Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients
• Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams
• Build and maintain scalable enablement playbooks, guides, and training materials
• Support marketing operations workflows, including CRM automation, reporting, and campaign setup
• Partner with marketing and content teams on SEO, content workflows, and enablement initiatives
• Act as a trusted, technical-facing advisor for customers throughout the lifecycle

Technical Customer Enablement, Training Manager

Account Executive

• Conduct discovery calls with warm leads generated by marketing and BDR efforts
• Deeply understand each prospect's practice, challenges, and goals before presenting solutions
• Deliver tailored slide deck presentations and proposals that map our services to prospect needs
• Handle objections with transparency and consultative care
• Close new business and hand off smoothly to the delivery and onboarding team
• Maintain accurate pipeline notes and deal stages in our CRM
• Run structured follow-up sequences via email, messaging, and calls
• Supplement inbound leads with targeted outreach and light prospecting, especially early on
• Collaborate closely with the founder and internal team on capacity and priorities

Account Executive – Consultative Sales

Ecommerce

• Own end-to-end paid advertising strategy and execution across TikTok Ads (primary) and Meta Ads (Facebook & Instagram)
• Lead TikTok Shop campaign strategy including shoppable ad formats, product feed management, and shop performance optimisation
• Manage significant advertising budgets with full accountability for ROAS, CAC, and revenue contribution targets
• Build and scale full-funnel paid social strategies — from awareness and acquisition through to retargeting and retention
• Oversee creative briefing and iteration processes in partnership with creative teams, ensuring ad formats are optimised for each platform's algorithm and user behaviour
• Drive rigorous A/B and multivariate testing across audiences, creatives, copy, offers, and landing pages
• Produce detailed performance reports, dashboards, and strategic recommendations for leadership
• Stay ahead of platform changes, beta features, and industry trends — proactively identifying growth opportunities
• Collaborate cross-functionally with e-commerce, brand, and product teams to align paid media activity with business objectives

Paid Ads Manager – E-Commerce

Executive Assistant

• Manage executive calendars, including scheduling meetings across time zones and prioritizing appointments
• Coordinate virtual and in-person meetings, prepare agendas, take notes, and track action items
• Handle email management, correspondence, and follow-ups on behalf of executives
• Prepare and edit documents, presentations, reports, and spreadsheets
• Coordinate travel arrangements and itineraries when required
• Act as a liaison between executives and internal/external stakeholders
• Maintain organized digital filing systems and documentation
• Support special projects, research, and ad hoc administrative tasks as needed
• Ensure confidentiality and professionalism in handling sensitive information

Executive Virtual Assistant

Technical Customer Success

• Manage the full customer lifecycle from onboarding through renewal
• Act as a trusted advisor, combining business context with technical understanding
• Translate client needs into documented processes, workflows, and service actions
• Support data-driven conversations using platform metrics, reports, and integrations
• Proactively resolve issues and manage expectations with clarity and professionalism
• Partner with internal teams to align technical execution with client goals
• Capture feedback, success stories, and opportunities for continuous improvement

Technical Customer Success Manager – SaaS

• Plan, build, and manage paid media campaigns across TikTok Ads and Meta Ads (Facebook & Instagram) with a primary focus on TikTok
• Set up, optimise, and scale TikTok Shop campaigns including product-linked ads, affiliate collaboration coordination, and shoppable content strategy
• Develop and test ad creatives in collaboration with creative teams, including UGC-style content, short-form video hooks, and product-focused formats native to TikTok
• Monitor and manage campaign budgets, bids, audiences, and placements to maximise ROAS and minimise CAC
• Conduct ongoing A/B testing of creatives, copy, audiences, and landing pages to continuously improve performance
• Analyse campaign data and produce regular performance reports with insights and recommendations
• Stay current on TikTok algorithm updates, ad product releases, and e-commerce trends to ensure campaigns remain competitive
• Collaborate with the broader marketing and e-commerce team on promotional calendars, product launches, and seasonal campaigns

Paid Media Marketer – E-Commerce

Growth Marketing

• Produce and optimize short-form video content for platforms such as TikTok, Instagram Reels, and YouTube Shorts
• Develop compelling hooks, pacing, and captions tailored to platform algorithms and user behavior
• Support growth and demand campaigns with video assets for organic and paid distribution
• Track video performance and iterate based on engagement, retention, and conversion data
• Maintain consistent visual identity and messaging across all video outputs
• Partner with Marketing and Growth teams to align video strategy with funnel objectives