Technical Customer Enablement, Training Manager

Hire Hangar Global

Technical Customer Enablement Manager guiding clients in adopting SaaS platforms. Responsible for onboarding, training, and ensuring successful implementation of tools and technologies.

Posted 4/22/2026contractRemote • 🇿🇦 South AfricaJuniorMid-Level💰 $2,000 - $4,000 per monthWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Own customer onboarding from initial setup through full platform adoption
Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients
Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams
Build and maintain scalable enablement playbooks, guides, and training materials
Support marketing operations workflows, including CRM automation, reporting, and campaign setup
Partner with marketing and content teams on SEO, content workflows, and enablement initiatives
Act as a trusted, technical-facing advisor for customers throughout the lifecycle

Requirements

What you’ll need

2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech company
Working experience at a recognized or well-known technology company strongly preferred
Hands-on experience with HubSpot or similar CRM / marketing automation platforms
Proficiency in SQL and Python, with the ability to actively use both in workflows, reporting, or training contexts
Non-negotiable: Prior remote work experience, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies. Applications without this experience will not be considered.
Excellent communication skills with the ability to teach technical concepts to non-technical users.

Benefits

Comp & perks

Competitive pay
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonCRM automationreportingcampaign setupcustomer enablementcustomer successproduct trainingmarketing operationstechnical workflows

Soft Skills

excellent communication skillsability to teach technical conceptscustomer advisorycollaborationremote work experience