Hinge Health

Full-stack Engineer

• Join the team transforming how millions of people access musculoskeletal (MSK) care.
• Build and extend secure, scalable services that power our human-centered care model.
• Design end-to-end solutions that directly impact our user journey, ensuring our members move beyond pain.
• Profile systems to stay ahead of scaling bottlenecks, maintain a high bar with thoughtful code reviews, and share responsibility for healthy live site operations in a continuous deployment DevOps culture.
• Take ownership of end-to-end solutions, proactively improve maintainability and availability of services.
• Help define the objectives and key results (OKRs) that shape your team’s roadmap and drive operational excellence by identifying root causes of incidents.

Software Engineer II

Product Designer

• Lead design across a multi-team portfolio with both consumer and enterprise product surfaces.
• Hire, coach, and develop a team of product designers, fostering a culture of creativity, collaboration, and high performance.
• Set a clear design vision and ensure consistency, quality, and scalability across the org.
• Collaborate with Product, Engineering, and Commercial partners to deliver innovative, user-centered solutions that improve member engagement and outcomes.
• Drive end-to-end experiences across discovery, scheduling, visits, accounts, financial systems, and enterprise workflows.
• Build strong design operating mechanisms, including critique, planning, and quality reviews.
• Raise the impact of design through customer insight, strong systems thinking, and execution discipline.

Senior Manager, Product Design

Actuary

• Establish yourself as the go-to actuarial SME for the Commercial team by participating in 3-5 finalist meetings with prospective health plans
• Audit and refine our current Business Case Analysis (BCA) framework to ensure it reflects best-in-class actuarial standards
• Build relationships with key stakeholders across Clinical Research, Finance, Customer Success, and Sales to understand how actuarial insights can accelerate deals
• Lead methodology negotiations with at least two major health plan actuarial teams, securing agreement on ROI validation frameworks that protect Hinge Health's interests while building client trust
• Model financial risk for 'at-risk' contracts, establishing reserves and pricing structures for shared-savings arrangements
• Deliver customized BCAs for high-priority prospects using claims data, Book of Business benchmarks, and external trend data—directly contributing to closing deals worth $5M+ in ARR
• Own the actuarial strategy for Hinge Health's transition to value-based care, designing risk-transfer models and VBC contracting terms that balance growth with financial prudence.
• Standardize our Enhanced Claims Data Analysis (CDA) process, establishing data requirements and analytical frameworks that prove hard-dollar savings to our largest clients
• Create and deliver 'VBC 101' and 'Actuarial Playbook' educational content, upleveling the Commercial and Customer Success teams' ability to speak credibly about financial outcomes
• Represent Hinge Health at industry conferences, positioning the company as a thought leader in digital health economics.

• Drive the vision and strategy for member onboarding
• Design highly personalized, habit-forming experiences
• Deliver a world-class product experience that scales
• Enable successful program launches through strong design principles
• Collaborate smoothly across teams and platforms
• Influence product direction and drive leadership alignment
• Champion quality, accessibility, and inclusion

Staff Product Designer – Enterprise AI

Therapist

• Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
• Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
• Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
• Manages patients safely and efficiently given a large and varied caseload.

Physical Therapist – Flex

Communications

• Build deep fluency in Hinge Health's business model, financial narrative, and competitive positioning by shadowing earnings calls and executive briefings
• Establish trust with key stakeholders—IR, executive leadership, and cross-functional partners—by delivering on quick-win projects like press releases or internal comms
• Audit current communications workflows and media relationships, identifying gaps and opportunities to elevate our corporate storytelling
• Lead end-to-end communications strategy for at least one major milestone (e.g., earnings announcement, product launch, or partnership reveal), driving measurable media coverage and message pull-through
• Expand Hinge Health's media footprint by securing top-tier placements in business or healthcare outlets
• Develop and refine executive messaging frameworks that translate financial performance and strategy into compelling, accessible narratives for diverse audiences
• Own the communications strategy for quarterly earnings cycles, acting as the go-to expert for business and financial storytelling
• Increase Hinge Health's share of voice through strategic media campaigns and proactive thought leadership
• Build a reputation internally as the "narrative architect"—someone who can take complex, high-stakes information and turn it into stories that inspire employees, reassure investors, and engage the market

Corporate Communications Manager

• Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
• Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
• Knowledgeable about biopsychosocial model, patient-centered MSK care, behavior change models, pain neuroscience education, and evidence-informed practice.
• Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
• Manages patients safely and efficiently given a large and varied caseload.

Physical Therapist, Pelvic Health – Flex

• Become fluent in Hinge Health's mission, strategy, and organizational structure by shadowing Town Halls, All Hands, and leadership meetings—understanding what makes our culture tick
• Support the production of monthly Town Halls and quarterly All Hands, from setting agendas to drafting talking points to hosting logistics, ensuring every meeting lands with clarity and impact
• Build trust with key stakeholders (People, Marketing, Leadership) by delivering on quick-win projects—whether it's a well-crafted announcement, a recognition moment, or a survey debrief
• Own end-to-end communications workstreams with guidance—such as a product launch announcement, an organizational change, or a company-wide initiative—demonstrating your ability to craft narratives that resonate across regions and roles
• Strengthen cross-company awareness by surfacing meaningful work, milestones, and contributions across teams, reinforcing shared narratives and a sense of progress in a distributed environment (e.g., monthly 'wins' roundups, team spotlights, industry moments)
• Experiment with AI tools to improve the speed, consistency, and clarity of internal comms outputs, identifying approaches that meaningfully improve signal quality and reduce manual effort
• Act as a trusted partner to the People team, independently leading 2-3 major workstreams with minimal oversight
• Monitor engagement, feedback, and sentiment signals, using insights to refine messaging, cadence, and formats—and proactively flag risks or misalignment before they become problems
• Develop a reputation as a clear, reliable communicator who can translate complexity into clarity and keep employees connected to the mission, even as the company scales

Senior Corporate Communications Associate

Product Manager

• Own Program Portfolio Performance: Establish and monitor performance signals across Hinge Health's digital physical therapy programs — engagement, retention, outcomes, and gross margin. Identify where programs are under-optimized and where the expected value of targeted investment is highest.
• Build the Launch Playbook: Define how the squad operates; how we evaluate new program innovation, handle client customizations, validate product market fit, and decide when a new program is ready to migrate to horizontal ownership.
• Launch New Program Experiences: Lead discovery and validation to expand our dPT program portfolio, identifying opportunities to reach new member segments or better engage existing ones using Hinge Health’s core product foundations.
• Deliver Measurable Results: Define quantitative and qualitative metrics of success and own the roadmap that drives Hinge Health category expansion.
• Shape Priorities Across the Org: Collaborate with horizontal product teams and cross-functional partners to ensure program-level priorities get the investment they deserve, and keep stakeholders focused on the highest value bets.

Senior Product Manager, Vertical Programs

Marketing Operations

• Own the end-to-end error management process, including intake, triage, severity assessment, escalation, containment coordination, RCA facilitation, and follow-through tracking.
• Lead structured, blameless post-incident investigations and produce clear root cause analysis that translates into durable upstream fixes and prevention guardrails.
• Serve as the interdepartmental lead for incident and issue communication with cross-functional partners, including client-facing stakeholders, translating technical findings into clear business impact, timelines, and resolution plans.
• Partner closely with the troubleshooter function to standardize intake, reduce time-to-resolution, improve escalation quality, and decrease repeat issue volume through systemic prevention work.
• Champion adoption of AI tools and AI-enabled workflows to automate routine validation, anomaly detection, and RCA support, shifting QA work from manual checking to higher-leverage oversight.
• Build practical team enablement that increases technical depth and consistency across QA execution, including reusable templates, checklists, investigation guides, and AI workflow examples.
• Partner with Engineering to implement technical guardrails such as automated validation, monitoring/observability improvements, and preflight checks that prevent errors before deployment.
• Partner with Growth Product to surface systemic risk, inform requirements and rollout plans, and reduce quality escapes through scalable product and platform design.
• Develop reporting and dashboards that provide visibility into error trends, severity, recurrence, time-to-resolution, and prevention effectiveness, enabling accountability and prioritization across teams.
• Provide hands-on QA execution and surge support during high-volume and high-risk periods, performing end-to-end validation of complex campaigns including segmentation logic, HTML rendering, dynamic personalization, and platform-level behavior in Iterable and Salesforce.
• Identify operational friction points and recurring failure modes and drive continuous improvement efforts that increase throughput while preserving quality and compliance.