Highmark Health

Full-stack Engineer

• Responsible for designing and creating engineering specifications for software applications and programs
• Responsible for designing & writing code that adheres to coding standards
• Perform code reviews
• Participate in all scrum ceremonies and assist in development sprints
• Mentor other associate software engineers as needed

Software Engineer

Product Analyst

• Support one or more analytical aspects of the product management lifecycle
• Collaborate with stakeholders to understand and define customer needs
• Perform research and analyze data for business problems and trends
• Work with business stakeholders and delivery partners to prioritize product backlog

Functional Product Analyst

Client Services Representative

• Partner with assigned Client Manager(s) to maintain and grow existing business and ensures positive account relationships are maintained.
• Assist in the preparation of benefit design analysis for specialized proposals and quotes.
• Runs financial reports or performs basic financial analysis on utilization data and market research and analysis.
• Develop detailed specifications for implementation of new products for clients.
• May conduct enrollment meetings during the account renewal process.
• Analyze operational business problems and provide problem resolution and effect change to all facets of the company.

Senior Client Service Manager

Manager

• Guide the definition and delivery of capabilities related to the Epic Payer Platform
• Ensure achievement of project objectives through planning and cross-functional collaboration
• Organize, direct, and coordinate project activities
• Manage interdependencies and maintain the viability of the program
• Drive alignment and integration efforts across various teams and external partners

Senior Capability Manager

Product Manager

• Establish and evangelize the vision and strategy for assigned digital products
• Collaborate with digital design, digital development, and data & analytics counterparts
• Conducts build, buy, or partner evaluations and vendor integration evaluations
• Defines, tracks, and monitors key performance indicators and outcomes for digital products

Senior Digital Product Manager

Business Intelligence Analyst

• This job drives and supports all activities related to collecting, analyzing, and reporting on the Organization's key performance indicators including developing dashboards, scorecards, forecasting, trending, tracking results, and executive presentations.
• Consults with cross-functional enterprise groups and levels to identify data and analytical needs, conduct analyses, review analyses and findings with leadership, facilitate related process/data improvement efforts and develop executive level presentations.
• Prepares similar intelligence for customers and interacts with customers as such. Specifically, this role is responsible for transforming complex operational, financial, and membership data into actionable insights that inform executive decision-making across Government Programs.
• The Analyst will go beyond producing reports - this role identifies performance drivers, qualifies risk and opportunities, and delivers clear, data-backed recommendations that improve program outcomes, financial performance, and strategic positioning.
• Work with various internal departments to collect source data, on a regular basis and as needed.
• Design and build analyses/trending/forecasting reports using Excel or other technology.
• Publish metrics dashboards and executive presentations.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Build and maintain forecasting models for membership, utilization, and financial performance.
• Develop processes, tools, and templates to enable efficient, accurate, and standardized data analyses and related deliverables.
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.
• Ensure consistency and accuracy of information and reporting by identifying issues and fluctuations with core metrics/KPIs.
• Collaborate with cross-functional teams (operations, finance, network, compliance) to understand business needs and translate them into analytical solutions.

Data Reporting Analyst – Mid-Level

• Guide the definition and delivery of capabilities related to the Epic Payer Platform
• Lead and guide a cross-functional team in the development and delivery of high-quality technology products
• Define product vision, strategy, and roadmap
• Manage the product backlog and ensuring successful product launches
• Mentor other Product Owners and communicate product updates to leadership

Senior Product Owner

• Representing the customer’s voice throughout the product development lifecycle
• Establish and evangelize the vision and strategy for assigned digital products
• Define the product’s fundamental value proposition and oversee execution of that vision
• Collaborate with digital design, development, and analysis counterparts

Digital Product Manager

General Counsel

• Investigates factual situations and presents well-reasoned solutions based upon legal research and analysis
• Provides legal support for significant projects or matters for units of the Corporation
• Demonstrates significant knowledge of the Corporation's business while retaining discipline of legal analysis
• Manages litigation and transactions or other matters, assisting outside legal counsel
• Prepares legal memoranda, contracts, pleadings, analyses, correspondence and relevant documents

Privacy Counsel

• Lead the resolution of a variety of technical and business problems ensuring proper scalability, performance, maintainability, security, and robustness
• Responsible for idea generation, exploring and implementing appropriate technical solutions
• Explore new technologies and architectural concepts
• Participate in high-level development estimations
• Present solutions and ideas to team members and management
• Mentor and provide leadership to other software engineers

Principal Software Engineer

Affiliate Manager

• Work with business/market owners to identify key business issues
• Manage major strategy projects comprised of internal and/or external consulting resources
• Provide periodic informal work guidance/direction to junior team members
• Develop analytical frameworks, approach, and methodology best practices to analyze strategy issues
• Consult with business owners to identify, clarify, and resolve complex issues critical to the success of the initiative
• Coordinate initiative impacts with other strategic initiatives to ensure alignment of the overall strategy
• Work on other Enterprise level strategy projects as needed

Senior Strategy Partner

Operations

• Plan, develop, and maintain operational processes
• Act as primary liaison between provider contracting and reimbursement
• Collaborate with pricing team for troubleshooting reimbursement issues

Manager, Reimbursement Operations

• Provide strategic leadership, vision, and direction for the Learning Services department
• Develop and implement high-level learning strategies and training plans
• Lead learning transformation projects
• Drive operational excellence through analytics
• Build and maintain strong strategic relationships with stakeholders

Manager, Learning Services Strategy and Transformation

Customer Success Manager

• Support the execution of member activation and engagement initiatives across products and solutions.
• Develop end-to-end strategies that manage relationships with clinical partners.
• Oversee wellness programs and promote member health through education and preventative steps.
• Perform A/B testing, multi-variant testing, and report out to aligned business leaders.

Senior CRM Strategist

Director

• Directs all administrative and fiscal components for patient access points
• Effectively manages human resources and expenses
• Supervises staff, evaluates work, and recommends and implements approved disciplinary action
• Works with all hospital departments and corporate leadership for problem resolution and service coordination
• Actively involved in financial clearance policies and patient eligibility assistance