HHS, LLC

Director

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Be open-minded and ready to learn from your manager and team members alike
• Lead and manage team member training, development, assignments, and schedules
• Perform daily inspections and assessments and coach and counsel team members
• Recruit team members who reflect our values and create a positive work environment that supports retention
• Collaborate with department, facility, and company leadership to achieve goals
• Analyze data and make adjustments to meet facility, budget, and compliance goals

Assistant Director

Collections

• Act as the principal liaison between HHS customers and the company
• Prepare and maintain all accounts receivable reports and provide customer service to both internal and external customers
• Communicate with customers and HHS leaders regarding collections and alert billing manager of any collection issues
• Maintain databases of HHS customer information and ensure all payments are posted and applied properly
• Assist in various audits with third party vendor including financial statement audits, state sales tax audits, and more
• Participate in the month-end close process
• Develop, implement, monitor, and report department performance improvement indicators as needed
• Assist with special projects as assigned

Collections Specialist

Business Development Rep

• Lead, mentor, and develop a team of proposal managers who manage the full spectrum of proposal activities, including RFP responses, customer presentations, and sales collateral.
• Oversee standardized processes, templates, and best practices across proposals, presentations, and collateral to ensure efficiency, consistency, and compliance.
• Provide strategic guidance on content development, messaging, and customer-facing narratives across proposals, presentations, and supporting sales materials.
• Collaborate with sales, marketing, and design teams to produce compelling, visually polished proposals, presentations, one-pagers, and other customer-facing collateral.
• Manage proposal schedules, content reviews, and deadlines for multiple, high-priority projects, ensuring timely and accurate submissions.
• Monitor quality and compliance of all proposals, presentations, and collateral, driving continuous improvement initiatives to increase win rates and operational efficiency.
• Serve as a trusted advisor to executive leadership, offering insights to strengthen business development strategies and overall customer engagement.

Vice President, Business Development

Assistant Director of Housekeeping/EVS

Manager

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Lead and manage team member recruiting, training, development
• Perform daily inspections and assessments and coach and counsel team members
• Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
• Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
• Take action and provide excellent customer service to correct any issues that occur
• Implement, manage, and maintain the patient ambassador program for high-quality service
• Collaborate with department, facility, and company leadership to achieve goals

Assistant Director

Collections Specialist

Collections Specialist

Vice President, Business Development

Assistant Director of Housekeeping/EVS

Patient Services Manager