Director of Housekeeping

HHS, LLC

Director of Housekeeping leading a productive housekeeping team for resorts. Ensuring high guest satisfaction through effective leadership and quality control in housekeeping operations.

Posted 7/2/2026full-timeKerrville • Texas • 🇺🇸 United StatesLead💰 $68,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing a resort housekeeping department, focusing on team development, customer satisfaction, and quality control. Proficient in analyzing data to meet budget and compliance goals while fostering a positive team environment.

Highest-signal resume keywords

Hospitality Management ExperienceTeam LeadershipCustomer Satisfaction ImprovementQuality Control SystemsData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hospitality ManagementTeam Member RecruitingTraining and DevelopmentQuality ControlBudget Management

Soft Skills

Team Environment BuildingCoaching and CounselingCollaborationMorale and Passion Fostering

Tools & Technologies

Word Processing SoftwareSpreadsheet Software

Industry Keywords

Resort ManagementCustomer ServiceCompliance GoalsFlexible ScheduleCraft Apprenticeship

About the role

Key responsibilities & impact

Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding.
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
Lead and manage team member recruiting, training, development, and assignments
Perform daily inspections and assessments and coach and counsel team members
Collaborate with resort and company leadership to set expectations and achieve goals
Analyze data and make adjustments to meet facility, budget, and compliance goals
Execute, maintain, and monitor quality control systems and budgets

Requirements

What you’ll need

3+ years of hospitality management experience
High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
Ability to work a flexible schedule that may include nights, weekends, and holidays
Computer experience with word processing, spreadsheets, and various software
Must be willing to relocate for promotion opportunities
Proficiency in languages other than English, especially Spanish (Not Required But a Big Plus)

Benefits

Comp & perks

Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee Assistance Program (EAP)
Career development and ongoing training