Henry Schein

Student

• Als BA Student (m/w/d) für das Berufsbild Betriebswirtschaftslehre/ Groß- und Außenhandel tragen Sie durch Ihr Zahlengeschick dazu bei, dass unsere Kunden von Ihnen kompetent und lösungsorientiert beraten und betreut werden.
• In Ihrer Ausbildung werden Sie umfassend in alle kaufmännischen Abläufe unseres Unternehmens eingeführt.
• Sie durchlaufen alle wichtigen Abteilungen wie den Vertrieb, die Auftragsabwicklung, das Rechnungswesen, den Einkauf, die Technik, den E-Commerce, Marketing und die Personalabteilung.
• Sie lernen Angebote einzuholen und diese nach Art, Beschaffenheit und Qualität zu vergleichen.
• Sie erlernen Angebote zu kalkulieren und wickeln komplexe Kostenrechnungs- und Zahlungsvorgänge ab.
• Ihr Aufgabenspektrum reicht vom Vertrieb über die Auftragsabwicklung bis hin zur Lieferung.
• Im ständigen Austausch mit unseren Kunden/Lieferanten beweisen Sie Ihre Freude an der Kommunikation mit anderen Menschen.
• Sie nehmen aktiv Kontakt auf zu potenziellen Kunden und repräsentieren unser Produktportfolio.
• Wir unterstützen Sie in der Betrieblichen Prozessorganisation und Qualitätssicherung.
• Sie erhalten im Verlauf Ihrer Ausbildung einen Überblick an dentalspezifischen Produkten und vertiefen Ihr Wissen im Dentalbereich.

BA Student, Berlin

Assistant

• Améliorer la qualité des soins et soutenir les professionnels de santé dans leur quotidien.
• Accompagner nos clients à chaque étape de leurs projets — financement, formation, aménagement de cabinets, maintenance et innovation technologique.

Assistant Achat

Account Executive

• leading outreach to healthcare practitioners in your territory to actively grow and develop your account base
• obtaining and onboarding new customers
• increasing sales by selling deeper and wider in existing accounts
• planning, organizing and implementing effective strategies using company resources and other initiatives to increase market share
• conducting face-to-face contact with every account assigned
• responding to customers’ concerns and resolving inquiries promptly to ensure customer satisfaction
• attending medical conventions/seminars and participating in all training programs to enhance sales and business acumen

Field Sales Consultant, Medical

Business Analyst

• Analyzing business performance to support/develop or test the strategic initiatives of customer management, product/business development, productivity optimization, and sales.
• Compiles information necessary to review and report on performance of the division or customers using the Data Warehouse, Operating Systems, External Resources and/or other Resources as required.
• Uses database programs spreadsheets, and other statistical and presentation software to analyze acquired information evaluating the performance of customers, developing pricing strategies, establishing performance patterns, determining rebate eligibility and examining base business performance (Sales, GP$, ROI, etc.).
• Creates, maintains, and updates Sales Plans/Contracts, and Customer Profiles as necessary – troubleshooting issues, bringing discrepancies to upper management’s attention and preparing documentation related to specific issues.
• Prepares and maintains updated documentation on department procedures.
• Participates in special projects and performs other duties as required.

• Receives and handles telephone calls from customers calling to place orders, inquire about products, and assists with other related questions
• Engages with customers and responds to inquiries via live chat
• Suggests related products (cross-selling) or upgraded products (up-selling) to the customer to purchase.
• Informs customers of promotional items and manufacturer's specials, utilizing consultative sales techniques.
• Handles customer complaints, typically regarding pricing errors or items on back order.
• Forwards elevated calls to management, including competitor price matching issues, which fall below guidelines.
• Attends monthly team meetings and completes all compliance trainings.
• Remains current in product knowledge, selling best practices, and industry trends.
• Assists internal and external customers, navigate Henry Schein and find solutions to various problems.
• Participates in special projects and performs other duties as required.

Inbound Telesales Representative

Agent

• Führen der dir zugeordneten Teams
• Setzen von smarten Zielen und Nachhalten der Ergebnisse
• Sicherstellen der gesetzten KPIs
• Umsatz erreichen
• Onboarding und Kennenlerntage für neue Mitarbeiter

DE Agent – Outbound

Support Engineer

• Maintain and repair products software and hardware
• Inspect, analyze damage, and repair/replacement of parts
• Manage technical problems and after sales services
• Provide education and training of digital devices
• Deliver products and demonstrations to customers as required
• Coordinate closely with Sales and related parties

Technical Support

Executive

• The Strategic Group Executive role is responsible for financial growth and obtaining further brand recognition for Henry Schein’s Medical Group, within the defined Midmarket Customer Segmentation.
• Identifying, developing, and managing strategic partnerships to grow business.
• Tracking and adding qualified opportunities to company sales pipeline portal.
• Responsible for negotiating legal contract terms within company policies and directive with regular communication to internal and external stakeholders.
• Making and giving presentations to prospective customers and internal executives.
• Coordinating with company executives, sales, and marketing professionals to build a robust pipeline, capture accounts, sign new agreements, assist in implementations, and oversees transition to the sales and service teams.
• Monitors sales, gross profit, and overall health of partnerships and profitability for retention and growth of overall territory.
• Ability to give professional presentations to Executives and support leadership roles to conducts new business capabilities presentations and existing customer business reviews.
• Will need to comprehend and articulate customers Key Performance Indicators, Contract Compliance, and Financials for existing and prospective customer agreements.
• Responsible for facilitating and aligning on implementation of new business contract conversions, to ensure smooth onboarding of new business aligned with Customers, Zone Managers, Regional Managers, Field Sales, and thereafter smooth hand off process to field for day-to-day management ongoing.
• Ability to identify and understand customer needs and translate to revenue generation through supply and service solution offerings.
• Interpret and communicate strategic information to surrounding team and sales management to ensure competitive strategies are executed by sales, marketing, and other teams.
• This effort will involve sharing intelligence and recommendations of action to respond to competitive threats in the marketplace.
• Uses territory map planning to prioritize growth and manage efficiency in sales call scheduling.

Strategic Group Executive, Medical

Medical Director

• Cultivate and maintain professional relationships with health system customers
• Lead a team of Strategic Account Managers providing strategic direction and coaching to drive revenue growth and customer satisfaction
• Cultivate and maintain executive-level relationships with key stakeholders within health system customers, serving as a trusted advisor
• Build and grow the Henry Schein Brand in the up and mid markets
• Negotiate and develop distribution contracts with corporate entities including: Management Services Organizations (MSOs), Integrated Delivery Networks (IDNs), Emerging Markets, Clinical Health Centers (CHCs), Home Health, Individual Hospitals, IPAs, associations and large medical group practices
• Assist in training the Area Sales Directors, Regional Sales Managers (RSMs), and Field Sales Consultants (FSCs) with negotiating and developing distribution contracts
• Lead business reviews with key strategic customers to communicate value, identify risk and uncover expansion opportunities
• Partner with the Business Development team to identify, cultivate, and secure key IDN pursuits and growth opportunities
• Lead the Strategic Accounts team in driving organic growth and maximizing account penetration by expanding the adoption of the full medical product portfolio across current customers

Director, Strategic Accounts – Medical

Customer Success Manager

• Acts as the customer’s trusted advisor for managing accounts 500+ and are more than $500k in annual spend
• Provides a voice, support, guidance, and knowledge resource for NASA (North American Strategic Accounts)
• Collaborates with various internal teams and strategic account managers
• Onboards new customers and provides ongoing training and support
• Advocates for solutions, product enhancements, and other actions to meet the needs of the customer
• Prepares product quotes and distributes to customers

Customer Success Associate I, Medical

• Responsible for financial growth and obtaining further brand recognition for Henry Schein’s Medical Group
• Identifying, developing, and managing strategic high-level partnerships for company retention and growth within designated geographic region
• Tracking and adding qualified opportunities to company sales pipeline portal
• Responsible for negotiating legal contract terms within company policies and directive with regular communication to internal and external stakeholders
• Making and giving presentations to prospective customers and internal executives
• Coordinating with company executives, sales, and marketing professionals to build a robust pipeline, capture accounts, and sign new agreements
• Monitors sales, gross profit, and overall health of partnerships for retention and growth of overall territory
• Ability to articulate customers Key Performance Indicators, Contract Compliance, and Financials for existing and prospective customer agreements