Hauler Hero

Backend Engineer

• Design, build, and maintain robust backend service layers
• Write clean, testable, high-performance code in Java and/or Kotlin using Spring Boot
• Design and implement APIs that scale with real production workloads
• Refactor and extend existing services to improve reliability and maintainability
• Create reusable components and patterns that improve team velocity
• Design and optimize relational schemas in PostgreSQL
• Write and tune performant SQL queries for large data volumes
• Validate that database access patterns scale under load
• Identify and resolve performance bottlenecks across services
• Work as part of a cross-functional Agile/Scrum team
• Participate in design reviews, code reviews, and architectural discussions
• Collaborate with frontend and product teams on feature development
• Debug and resolve production issues as they arise
• Contribute to improving engineering processes and practices
• Mentor engineers through code reviews and technical discussions

Senior Backend Engineer – Contractor

Sales Operations Manager

• Own HubSpot architecture, workflows, and data hygiene
• Build and maintain sales dashboards, reporting, and forecasting
• Design pipeline stages, deal processes, and qualification frameworks
• Implement automation to reduce manual rep work
• Serve as the single source of truth for GTM data
• Partner with leadership on territory design, quota planning, and capacity modeling
• Support SDR and AE teams with tools and enablement

DevOps Engineer

• Design, operate, and maintain production infrastructure on GCP
• Manage and optimize GKE (Kubernetes) clusters, workloads, and networking
• Administer Cloud SQL (PostgreSQL) and Redis
• Own IAM roles, service accounts, and least-privilege access
• Manage DNS using OctoDNS across Google DNS and Cloudflare
• Ensure infrastructure security, scalability, reliability, and cost efficiency
• Lead migration from bash-based provisioning to Terraform / OpenTofu
• Introduce and maintain Helm charts for Kubernetes deployments
• Eliminate click-ops through declarative, version-controlled infrastructure
• Review and improve Kubernetes manifests and deployment practices
• Build and maintain CI/CD pipelines using Google Cloud Build and GitHub Actions
• Support automated builds, testing, and deployments for Java/Kotlin/Python services
• Improve deployment safety through rollout strategies, health checks, and rollback mechanisms
• Configure monitoring and alerting using Google Operations (Cloud Monitoring & Logging)
• Act as an escalation point for production incidents
• Diagnose complex system issues using logs, metrics, and traces
• Improve observability and reduce mean time to resolution (MTTR)
• Manage secrets using Google Secret Manager, GKE Secrets, and Keeper
• Enforce secure configuration and credential rotation
• Partner with engineering to ensure secure runtime and deployment patterns

Senior DevOps Engineer – Contractor

Financial Planning and Analysis

• Own the full order-to-cash cycle: invoicing, collections, revenue recognition, and payment reconciliation
• Lead monthly close with accuracy and timeliness
• Manage AP, vendor payments, and expense controls
• Maintain GAAP compliance and partner with external accountants and auditors
• Build scalable internal controls as transaction volume grows
• Ensure customer agreements (Order Forms, MSAs, renewals, custom pricing) are executed, stored, and version-controlled
• Maintain clean contract metadata that feeds billing, forecasting, and renewals
• Proactively audit agreements and systems to prevent revenue leakage
• Own commission calculations and payouts for GTM roles
• Validate bookings, payment timing, clawbacks, and quota credit rules
• Deliver clear, auditable commission statements
• Partner with Sales leadership on comp plan design, ramps, accelerators, and SPIFFs
• Prepare monthly KPI reporting and quarterly board materials
• Partner with the CEO on runway management, fundraising readiness, and financial storytelling
• Establish a predictable, trusted financial operating cadence for leadership and the board
• Own and maintain the financial model across ARR, revenue, margins, headcount, and payments economics
• Build scenario analyses for hiring, GTM strategy, pricing, and fundraising
• Track and analyze core SaaS and payments metrics (ARR, NRR, CAC, LTV, GMV, take rates)
• Support pricing, packaging, and product expansion decisions with clear financial insight
• Own the finance tech stack (accounting, billing, reconciliation, expenses, commissions, forecasting)
• Integrate financial systems with HubSpot and product data
• Manage relationships with banks, payments providers, and financial vendors
• Partner with Product and Engineering on financial logic embedded in the platform, including invoicing workflows, payment flows, reconciliation, and reporting
• Maintain clear visibility into cash position, runway, and near-term liquidity
• Use low-risk instruments where appropriate
• Provide simple, accurate reporting on cash and capital needs

Director of Finance

Engineering Manager

• Write production code on complex backend services, migrations, and integrations
• Design and scale backend services with deep focus on PostgreSQL performance
• Drive architectural decisions across microservices on GCP
• Lead technical design reviews and set engineering standards
• Identify and resolve performance bottlenecks
• Own critical technical initiatives end-to-end
• Mentor engineers at all levels through reviews, pairing, and guidance
• Raise engineering practices: code quality, testing, documentation, incident response
• Lead architectural decision-making across domains
• Develop senior engineers into technical leaders
• Manage and develop a team of engineers
• Partner on hiring strategy and interview processes
• Drive career development and performance growth
• Translate product needs into technical roadmaps
• Balance feature delivery with technical debt reduction
• Partner with Product and Customer Success on priorities and escalations

Technical Writer

• Maintain and expand Hauler Hero’s Help Center content in Intercom to ensure articles and videos are accurate, complete, and customer-friendly.
• Develop customer-facing product training materials including video tutorials, walkthroughs, and feature overviews using Loom.
• Create clear, easy-to-follow documentation that helps customers troubleshoot, adopt new features, and get value from the platform faster.
• Use Figma to create visuals, annotated screenshots, and diagrams that enhance written documentation and video content.
• Translate technical details from Product and Engineering into customer-ready materials and release notes.
• Partner with Customer Success to identify knowledge gaps and proactively create resources to address them.
• Partner with Implementation to ensure Implementation Associates have materials to provide customers in onboarding high-quality training materials specific to their use cases.
• Work with QA and Product to document new releases, validation steps, and test outcomes.
• Organize and manage internal documentation in Notion so teams have access to consistent, up-to-date information.
• Monitor feedback from customers and internal teams to continuously improve clarity, tone, and coverage of documentation.
• Identify opportunities to leverage AI for scaling customer education, documentation updates, or translation support while ensuring accuracy and brand alignment.
• Occasionally assist with customer support coverage during busy periods and to ensure first-hand understanding of customer needs and pain points.

Technical Writer – Training Content Specialist

• Scale backend services and PostgreSQL to support continued growth
• Identify and resolve performance bottlenecks across the stack
• Design and evolve data models for new features and increased load
• Lead architectural decisions that shape the platform long term
• Establish engineering patterns and best practices
• Write and ship production code in Java and Kotlin using Spring Boot
• Own features end-to-end from design through production and on-call
• Mentor and elevate other engineers

Principal Backend Engineer

Sales

• Personally close meaningful ARR deals
• Run demos and own full sales cycles
• Set the standard for discovery, demo, and negotiation
• Recruit, hire, and onboard top sales talent
• Train reps to mastery
• Manage performance with clear expectations
• Build sales processes and operating cadence
• Own forecasting, pipeline management, and reporting
• Partner with Marketing on ICP, messaging, and demand generation
• Implement modern tooling and automation

Head of Sales

Marketing

• Own logistics for tradeshows and regional events (booths, swag, hotels, shipping, on-site setup)
• Ensure sales teams are prepared and supported at events
• Coordinate with vendors and internal teams to deliver consistent, professional event experiences
• Travel to several key industry events annually
• Support planning and management of the annual tradeshow calendar and budget
• Track leads, opportunities, and pipeline influenced by events
• Partner with Sales and Demand Gen on post-event follow-up and reporting
• Help identify which events perform best and where to focus future spend
• Assist in launching regional meetups and early user events

Field Marketing Manager

Account Executive

• Own full sales cycles from first call through close
• Run discovery across operational, financial, and executive stakeholders
• Demo workflows across routing, billing, CRM, and payments
• Build and manage pipeline in HubSpot
• Partner with SDRs, Sales Engineering, and Marketing
• Travel ~30–50% for customer meetings and events

Account Executive – SMB, Mid-Market

Data Engineer

• Own the end-to-end architecture of the data migration platform, from ingestion through validation to production deployment
• Design migration infrastructure that reduces per-customer engineering effort through reusable components and standardized patterns
• Build systems that evolve migrations from engineer-led to standardized and self-service
• Establish automated data quality frameworks including profiling, validation, and anomaly detection
• Instrument migration systems with dashboards, metrics, and alerts for observability and continuous improvement
• Architect self-service import workflows for customers and internal teams
• Design ingestion pipelines that align tightly with Hibernate entity models and lifecycle rules
• Build intelligent error handling and feedback loops that guide non-technical users through data correction
• Create Excel-based import templates with embedded validation, documentation, and formatting standards
• Maintain alignment with application changes by tracking Hibernate model evolution and updating pipelines proactively
• Design, build, and maintain ETL pipelines for migrating data from legacy waste management systems
• Analyze legacy datasets, reverse-engineer business logic, and implement transformation workflows
• Execute end-to-end customer migrations in coordination with technical and business stakeholders
• Build tooling to ingest data from legacy LAN-based systems common in the industry
• Optimize pipeline performance to handle large datasets efficiently and reduce migration timelines
• Drive technical decisions for data infrastructure, including build vs. buy evaluations
• Partner with Product, Engineering, and Customer Success to shape scalable solutions
• Mentor team members on data integration and migration patterns
• Create and maintain documentation, runbooks, and operational guides
• Lead code reviews and knowledge sharing to raise the bar across the team

Staff Data Engineer

Customer Support

• Respond to customer inquiries primarily via live chat, with support via email and internal channels
• Maintain fast, accurate, and empathetic communication aligned with response-time expectations
• Triage customer issues and gather relevant context before escalation
• Clearly document issues and customer interactions for follow-up or escalation
• Manage multiple conversations simultaneously while maintaining quality and professionalism
• Partner with Technical Support and Customer Success to ensure smooth handoffs
• Contribute to a positive support culture focused on ownership, accountability, and teamwork

Support Specialist – SaaS

Customer Success Manager

• Manage and retain a defined portfolio of customers after implementation.
• Own customer health, adoption, and renewal readiness for your assigned accounts.
• Protect revenue, increase product usage, and identify expansion opportunities within your book of business.
• Work cross-functionally with Support, Product, QA, Sales, and Implementation to ensure customers remain successful and retained.
• Conduct proactive check-ins and operational workflow reviews.
• Monitor usage metrics and identify adoption gaps.
• Build and execute customer action plans to improve outcomes.
• Document account status, risk signals, and renewal posture.

Customer Success Associate

Executive Assistant

• Own the CEO’s calendar end-to-end, including scheduling, prioritization, and conflict resolution
• Ensure meetings are well-prepared, purposeful, and efficient
• Take notes, track action items, and follow through on open items
• Draft emails, Slack messages, and meeting summaries as needed
• Coordinate travel, expenses, and logistics
• Assist with both professional and occasional personal to-dos
• Act as a point of contact between the CEO and internal teams
• Track leadership priorities, follow up on open items, and provide regular status updates
• Support ad hoc research, document preparation, and light project coordination
• Assist with board preparation, investor materials, and leadership meetings
• Anticipate needs, flag issues early, and apply sound judgment to keep priorities on track

Frontend Engineer

• Implement pixel-accurate, responsive interfaces from Figma using React, TypeScript, and Material-UI (MUI)
• Own features end-to-end from design handoff through implementation, testing, deployment, and iteration
• Build complex, validated forms using React Hook Form
• Ensure mobile-first UX, including tablet-first workflows used in the field
• Own frontend testing across unit, integration, and e2e layers (Jest, React Testing Library, Cypress or Playwright)
• Drive frontend quality standards and best practices
• Optimize performance including bundle size, render performance, and Core Web Vitals
• Extend and customize MUI components using advanced CSS (Flexbox, Grid, CSS variables)
• Work closely with Product, Design, and Backend Engineering
• Participate in code reviews and mentor junior engineers
• Ship MVPs quickly and iterate based on customer feedback
• Communicate clearly in an async-first environment using Slack, Notion, and Loom
• Help define component patterns and frontend architecture
• Influence and support the transition from JavaScript to TypeScript
• Contribute to the evolution of the design system
• Identify and address technical debt pragmatically