Hauler Hero

Sales Development Rep

• Generate new business opportunities through consistent, high-quality outbound activity, including cold calls, email, LinkedIn, and creative outreach
• Research accounts, identify the right companies and contacts, prioritize your territory, and build a steady outreach rhythm that creates real pipeline for the sales team
• Run early discovery conversations with owners, operators, dispatchers, and other decision-makers to understand how their business works today
• Book product demonstrations for Account Executives and set them up with the context they need to run a strong sales conversation
• Own and manage your own book of accounts, prioritizing accounts, managing follow-up, and building a thoughtful strategy for working through your list
• Keep HubSpot clean and accurate by logging activity, tracking touches, and maintaining clean account and contact data
• Develop a strong understanding of Hauler Hero’s product, the waste industry, and the daily problems our customers face
• Provide feedback on messaging, targeting, objections, competitors, and customer pain to improve the sales process and team performance

Sales Development Representative

Manager

• Own the documentation, release communication, and customer-readiness process for what Hauler Hero ships
• Own the Hauler Hero help center, including how-to guides, feature documentation, FAQs, troubleshooting flows, and plain-language explanations
• Write most of the content yourself and keep documentation accurate as the product changes
• Own release communication for customers and internal teams, including customer-facing and internal release notes
• Help turn institutional knowledge into clear, findable documentation
• Build a predictable release rhythm across Product, Design, Engineering, CS, Implementation, and Sales
• Help close the gap between code working and customer experience working
• Ensure reasoning and takeaways are documented after launches
• Possibly connect release communication and documentation work to product analytics tools for better understanding of adoption and customer impact

Sales Development Representative

Technical Release Manager