Haemonetics

Sales

• Develop and direct sales region to maximize sales volume and revenue in accordance with company goals for Interventional Technology products
• Recruit, Retain, Train, Lead, and Develop key personnel
• Assist in design and development of strategic direction for domestic sales programs and policies
• Ensure the sales organization successfully implements and executes the strategies developed by the Company
• Manage and coach Clinical Specialist Manager, Account Managers, and Clinical team to achieve goals
• Develop KOL advocates to educate and influence key stakeholders

Regional Sales Director

Learning and Development

• Design, develop, and maintain technical training curricula for Field Service personnel, including onboarding, product training, and advanced skill development.
• Translate knowledge of installation, maintenance, and troubleshooting practices into effective training materials and learning experiences.
• Develop a range of training assets including instructor-led content, e-learning modules, job aids, and assessments.
• Deliver high-quality technical and product training to Field Service Engineers, distributors, customer operators and internal teams.
• Create a maintain applications training curriculum for customer operators to ensure operators fully understand operational requirements and system operations prior to utilization.
• Drive consistency in training approaches, delivery methods, content, and certification standards across EMEA, US, and ASPAC.

Senior Manager, Field Training, Customer Learning Experience

Marketing

• Support delivery of the Blood Management Technologies marketing strategy
• Oversee development of sales enablement programs
• Ensure appropriate clinical and business alignment of marketing and promotional strategies
• Monitor relevant post-market KPIs
• Coordinate marketing strategy and activities for the Blood Management Technology (BMT) franchise
• Analyze the customer base and pinpoint responses to evolving trends and shifts in demand
• Collaborate with HCP Marketing in developing compelling value proof points and deliverables
• Lead effective and comprehensive communication to internal and external stakeholders
• Partner with Global Product Marketing to gather market insights
• Takes primary lead on crafting regional strategies for new product, sales programs, end-of-service plans and operating income initiatives

Senior Manager, Marketing – Americas

Outside Sales

• Function as TEG product line Clinical Specialist to the customer and drive utilization and expansion of TEG product line.
• Support ongoing account management sales process through clinical education and ongoing case support.
• Grow sales in existing accounts and support new accounts with a growth mindset.
• Territory management for existing TEG customer base.
• Ensure customers can efficiently operate TEG equipment, software, and disposables.
• Train new and existing customers on all product and clinical aspects of TEG line.
• Provide clinical expertise to ensure TEG product line reaches standard of care levels.
• Visit assigned hospital accounts, identify and train clinical champions, and establish relationships with key decision makers.

Clinical Specialist, TEG – Field Sales

Security Engineer

• Secure Product Development & SaMD Security: Embed security into the medical device and SaMD SDLC; perform threat modeling and architecture reviews
• Cloud & Backend Product Security: Secure AWS-hosted product backends, design and review security architectures using AWS services
• DevSecOps & Supply Chain Security: Integrate security testing into CI/CD pipelines
• Vulnerability Management & Post-Market Cybersecurity: Support product vulnerability intake, triage, and remediation
• Technical Leadership: Serve as the product security subject matter expert for engineering teams, mentor engineers

Principal Product Cybersecurity Engineer

• Function as TEG (Thromboelastographic) product line Clinical Advisor/Clinical Specialist
• Support ongoing account management sales process through clinical education and ongoing case support
• Grow sales in existing accounts and support new accounts with a growth mindset
• Territory management for existing TEG customer base
• Increase product usage at existing accounts and expand customer base through clinical education
• Train new and existing customers on all product and clinical aspects of TEG line
• Provide clinical expertise to help ensure that our TEG product line reaches standard of care levels
• Help drive and expand existing business to include broadening application of our TEG within the account

Clinical Specialist – TEG

• Effectively sells capital equipment, disposables, software, and service within the Hemostasis Management and Cell Salvage portfolios
• Accountable for overall territory management, achievement of sales goals, and account management
• Develop and execute comprehensive territory plans to increase revenue
• Partner with cross-functional counterparts to effectively deliver our technologies
• Maintain existing business and ensure accounts are contractually compliant
• Resolve customer concerns through accurate investigations
• Keep up-to-date account data within CRM
• Travel up to 75% depending on territory geography and need
• Educate customers on products and industry trends
• Conduct superior sales presentations and product evaluations
• Function as Project Manager post-sale, managing product implementation

Account Manager, Hospital Sales – Field Sales

DevOps Engineer

• Own the deployment and maintenance of AWS services and applications and on-premise infrastructure for medical software solutions.
• Develop infrastructure automation using Terraform, AWS CloudFormation, and Ansible.
• Help troubleshoot networking and connectivity issues in hybrid environments (AWS & on-prem).
• Work with senior R&D engineers to enhance security, scalability, and compliance.
• Support on-premise software installations using automation tools like Ansible, PowerShell, or Python.
• Assist in automating deployments, rollbacks, and software updates.
• Learn and apply security best practices for AWS and on-prem environments.
• Assist in ensuring compliance with HIPAA, FDA, ISO 13485, and IEC 62304.
• Help implement monitoring and logging solutions for security and performance.
• Support monitoring of infrastructure and applications using CloudWatch and Datadog.
• Work with senior R&D engineers to resolve performance bottlenecks and reliability issues.
• Assist in incident response and system health checks.

Procurement

• Manage companywide indirect spend and the related supply base in support of plant, business unit, and corporate goals (Service, Quality, Cost, Working Capital, etc.)
• Build business relationships and work with key business partners/leadership to gain a solid understanding of strategic direction, supply requirements, business objectives, and priorities to develop global or regional category-specific supply strategies
• Negotiate contracts on behalf of the company with Year-Over-Year (YOY) productivity expectations
• Lead supplier selection processes in alignment with business partners and negotiate contracts up to final authorization
• Maintain and review supplier performance to ensure conformance to supplier management goals (cost, quality, delivery)
• Ensure timely resolution of all disputes
• Develop and lead sourcing strategies for categories, and deliver effective Requests for Proposals (RFP), as necessary
• Provide guidance to R&D (technical and commercial) and Engineering teams regarding new industry trends and provide market intelligence
• Lead the risk management and supply continuity programs for the category
• Manage contracts and suppliers through supplier scorecards, periodic business reviews; active monitoring of supplier performance and risk, measuring contract compliance and other key metrics to ensure targets are being met and value is being delivered to the business under the supply agreements
• Perform category management activities and contract life-cycle management to include reviewing/renewing expiring contracts, updating pricing and commercial terms
• Proactively address marketplace changes managing any known or potential business impacts
• Provide commodity guidance and build an annual budgeting plan for the plastics and molding category

Global Category Manager

Account Manager

• Drives all daily sales objectives focusing on territory growth
• Develop and execute on territory business plans in a quarterly quota-based system by implementing sales strategies determined by relevant factors existing and potential factors
• Directs all training and education planning during account launches
• Demonstrate proficiency in presenting and implementing Performance Guarantees in key accounts as well as following up with Quarterly Business Reviews
• Transfers account knowledge and other requested information to the leadership team on a regular basis
• Accountable for compliance with Company policy and procedures, the Quality System and other regulatory requirements
• Collaborates and coordinates clinical specialist(s) and aligns the team around the business plan
• Makes clinical and economic presentations to customers, committee members and relevant staff
• Builds and maintains solid customer relationships, including KOL cultivation and maintenance
• Develops relationships with hospital administrative staff and develops and executes corporate contracts where appropriate
• Demonstrates outstanding product knowledge and can impart this knowledge with and provide input to the broader organization

Account Manager – Interventional Technologies

Technical Writer

• Create and maintain technical documentation for products
• Collaborate with engineers and product managers
• Review and edit content for clarity and accuracy
• Participate in product development meetings to understand requirements

Senior Technical Writer

• Work and support to achieve individual goals and the Software Business Sales team goals
• Demonstrate solutions and optimize product utilization
• Foster positive customer business relationships
• Identify and develop product expansion opportunities
• Support the marketing team; in the communication of sales support materials, at promotional events
• Gather data for market and competitive analysis
• Provide support throughout the sales process for new and expansion opportunities
• Prepare and perform company, product and/or industry related presentations for all Software Business solutions
• Perform consultative workflow assessments to provide recommendations for placement, best use, and value benefits of our solutions
• Assist with on-time projects and mitigation of risks
• Maximize customer utilization of all Software Business solutions and applications
• Perform discovery to identify and develop expansion opportunities for solutions and services
• Drive software and hardware upgrades
• Perform analysis of customer operations and data, supporting recommendations to customers
• Assist in field research of market trends and collection and dissemination of competitive information internally to appropriate departments
• Participate in both local, national or international vendor trade shows as required
• Assist in the development and performance of sales training events and materials as directed by Software Business leader and Global Sales department
• Procure, schedule, and conduct customer meetings pertaining to customer wellness and sales
• Manage territory customers, develop customer advocates and reference sites
• Assist contracts team with clinical oversight as needed, and assist with Software Business solutions RFP’s and IT Security Questionnaires
• Other Duties pertinent to software business sales as assigned

Clinical Sales & Application Specialist

• Function as TEG (Thromboelastographic) product line Clinical Advisor/Clinical Specialist to the customer
• Drive utilization and expansion of TEG product line at existing customer sites
• Support ongoing account management sales process through clinical education and ongoing case support
• Grow sales in existing accounts (organic growth) and support new accounts (go-lives)
• Ensure customers are able to independently, safely and efficiently operate TEG equipment
• Train new and existing customers on all product and clinical aspects of TEG line
• Provide clinical expertise to help ensure that our TEG product line reaches standard of care levels within the account
• Visit assigned hospital accounts, identify and train clinical champions
• Resolve technical, operational, and clinical customer concerns through investigation and partner with cross-functional teams
• Increase professional and technical knowledge by attending educational workshops and participating in professional societies