Haemonetics

Implementation Specialist

• Plan, schedule and execute all aspects of Haemonetics TEG implementations
• Engage and manage customer Laboratory, IT and clinical resources
• Ensure quality control throughout projects
• Responsible for on-site device setup, configuration, operator training and validation of analyzer
• Provide on-site installation, software and hardware configuration, product support
• Troubleshoot Haemonetics equipment
• Validate analyzers
• Provide operator training for Haemonetics software and devices
• Support analyzer testing and evaluate calibration reagents and QC controls
• Conduct tests using calibrated pipettes in a clinical, laboratory or research setting
• Handle blood samples as it relates to hemostasis and coagulation testing
• Lead, facilitate, coordinate, and track day-to-day project activities
• Communicate progress and outcomes to internal and external stakeholders
• Lead regular status meetings with project team
• Ensure complete project closure including customer acknowledgment, equipment and materials reconciliation, and transition to Customer Support
• Utilize time, project and support-tracking tools
• Resolve and/or escalate issues in a timely manner
• Adhere to and follow Haemonetics policies and procedures
• Extensive overnight travel up to 65% as required

Field Implementation Specialist – Travel Required

Account Executive

• Support the Transfusion Management BloodTrack product within the Southeast territory
• Collaborate with healthcare professionals and organizations
• Conduct product demonstrations and training
• Manage sales cycles from lead generation to closing
• Maintain strong relationships with existing customers
• Identify and pursue new business opportunities

Transfusion Management Account Executive, Southeast Territory – Field Role

Field Engineer

• Support the Blood Management Centers onsite in the field
• Provide timely onsite technical assistance to Customers, Implementation, and Sales
• Serve as a focal point for problem resolution assistance
• Responsible for editing, writing, and modifying Service and Training manuals and SOPs
• Install, upgrade, repair, and maintain instrument systems
• Provide technical support to staff, contractors, and customers
• Manage the Service Territory including distributor’s service staff
• Respond to service requests and ensure customer satisfaction
• Manage service parts inventory levels
• Complete all required documentation in service tool (SFDC)
• Provide timely and accurate reports as requested
• Maintain routine contact with existing customer base
• Accurately complete expense reports weekly

Field Service Engineer II

Account Manager

• Manage relationships with clients and customers, ensuring their needs are met and providing them with excellent service
• Act as the main point of contact between the company and the client, handling any issues or concerns
• Identify new business opportunities and upsell products or services to existing clients
• Develop and execute comprehensive territory plans to increase revenue and secure new business
• Provide accurate and timely quarterly sales forecasts
• Maintain existing business ensuring accounts remain contractually compliant and incremental business is achieved
• Resolve customer concerns through accurate and timely investigations; develop and implement corrective actions
• Keep up-to-date account data within CRM including contacts and pipeline opportunities
• Effectively target new business through analytical tools and educate customers on products, concepts, & industry trends
• Conduct sales presentations and product evaluations to drive customer conversions

Platform Engineer

• Maintain and improve in-house data warehousing and analytics platform solutions
• Assist with R&D experiment planning and analysis by investigating and structuring raw instrument data
• Design and maintain data pipelines and computational workflows routinely
• Collaborate with R&D, Marketing, and Field Clinical Services to investigate product incident reports
• Develop and maintain FastAPI-based services that expose analytical and operational capabilities
• Ensure analytical outputs are delivered in standard, portable formats
• Prototype and evaluate emerging AI/ML solutions
• Define and implement consistent data and study labeling standards
• Design and develop tools and interfaces that enable secure integration with enterprise systems

Principal Analytics Platform Engineer

Support Engineer

• Provide frontline technical and operational support to customers and internal teams
• Answer and document hotline calls from customers, Product Support, and field staff
• Follow defined troubleshooting scripts and established escalation paths
• Escalate complex or unresolved issues to senior Product Support Engineers or appropriate internal teams
• Provide assistance with device operation questions and basic maintenance guidance
• Perform basic service activities such as troubleshooting and coordinating part replacement
• Support parts and tool tracking, including basic part ordering and returns under guidance
• Use required business systems (including Oracle and Salesforce) for case documentation and part management
• Participate in scheduled Level I hotline coverage during normal business hours
• Provide after-hours hotline support on a rotational basis
• Participate in required clinical and product training to build foundational product knowledge (travel required)
• Participate in on-site installations, preventive maintenance, or repair activities while shadowing senior engineers or field staff
• Support cross-functional projects and operational initiatives as assigned
• Maintain service documentation and follow expense management guidelines when applicable
• Support customer satisfaction metrics through professional communication and timely issue resolution
• Adhere to all applicable regulatory requirements and internal quality standards

Product Support Engineer I

• Effectively sells capital equipment, disposables, software, and services
• Accountable for overall territory management and achievement of sales goals
• Develop and execute comprehensive territory plans
• Provide accurate and timely quarterly sales forecasts
• Partner with cross-functional counterparts to drive technology adoption
• Maintain existing business and resolve customer concerns
• Keep up-to-date account data within CRM
• Travel up to 40% depending on territory geography

Account Manager, Blood Management Technologies

Manager

• Lead and manage the regional Clinical Specialist (CS) team by setting clear expectations, providing strategic direction, and fostering a culture of accountability, collaboration, and continuous improvement
• Recruit, retain, and develop high-performing clinical talent through structured onboarding, coaching, performance feedback, and career development planning.
• Drive execution of regional objectives in partnership with the Regional Sales Director, ensuring alignment between clinical initiatives and commercial goals.
• Provide leadership support to the clinical team in navigating complex customer scenarios, offering guidance and escalation support to strengthen relationships and drive territory growth.
• Ensure operational excellence by proactively identifying and resolving gaps in staffing, training, or customer support, and deploying resources to maintain consistent coverage and service quality.
• Establish and maintain strategic partnerships with key physicians, decision-makers, and hospital stakeholders to enhance clinical engagement and support business development.
• Champion process improvement by identifying inefficiencies and collaborating cross-functionally to implement solutions that elevate team performance and customer satisfaction.
• Serve as a clinical expert & advisor to internal and external stakeholders, ensuring appropriate product use and procedural consistency to optimize patient outcomes.
• Recognize and understand competitive products, industry trends, and Haemonetics products.
• Monitor and address clinical challenges related to product usage, coordinating with sales leadership and providing targeted in-service education as needed.

Regional Clinical Manager

• Executes on the strategic and operational plan as directed by Commercial leadership
• Represents products to new and existing customers
• Achieves sales expectations/quota of assigned territory
• Drives all daily sales objectives focusing on territory growth
• Develops and executes on territory business plans in a quarterly quota-based system
• Directs all training and education planning during account launches
• Demonstrates proficiency in presenting and implementing Performance Guarantees in key accounts
• Transfers account knowledge to the leadership team on a regular basis
• Builds and maintains solid customer relationships
• Develops professional relationships with hospital administrative staff
• Demonstrates outstanding product knowledge

Account Manager, Interventional Technologies – Utah and Idaho Territory

• Support the Blood Management Centers onsite in the field and provide support to our Blood Centers.
• Assist with interfacing between the field organization and internal support structure by providing timely onsite technical assistance to Customers, Implementation and Sales.
• Serve as a focal point for problem resolution assistance to subsidiary or distributor support.
• Responsible for editing, writing, and modifying Service and Training manuals and SOPs.
• Install, upgrade, repair, and maintain instrument systems in defined territory.
• Provide technical support to staff, contractors and customers.
• Manage the Service Territory including distributor’s service staff.
• Respond to service requests and ensure customer satisfaction.
• Manage service parts inventory levels.
• Complete all required documentation in service tool (SFDC) same day as service.
• Provide timely and accurate reports as requested.
• Work in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc.
• Maintain routine contact with existing customer base.
• Accurately complete expense reports weekly.

Full-stack Engineer

• Lead the development of enterprise-grade software solutions through a dedicated team of developers, analysts, and testers located onsite and through third-party development partners.
• Serve as the single point of accountability for technical capabilities across enterprise software solutions.
• Define and maintain a multi-year technology roadmap, balancing architectural complexity with scalability.
• Provide guidance on design alternatives and consolidated architecture strategies.
• Demonstrate expertise in hardware/software connectivity, cybersecurity, and cloud-based architectures (AWS/Azure).
• Establish and mature DevOps practices including CI/CD pipelines, observability, release management, and reliability engineering (SRE).
• Understand market trends and customer needs to align current and future software architectures.
• Incorporate emerging technologies such as AI/ML to enhance capabilities, automation, and decision support.
• Ensure adherence to regulatory standards (e.g., IEC 62304) and maintain relevant SOPs for software development in regulated environments.
• Coach and mentor software engineers in lean/agile methodologies.
• Foster collaboration across product owners, business units, and cross-functional teams.
• Manage third-party vendors and development partners, ensuring quality, security, delivery, and budget discipline.
• Oversee team structure, workload, resource allocation, capacity planning, and deliverables.
• Drive efficiency by eliminating duplication and leveraging technology reuse.
• Apply FinOps practices to optimize cloud spend, set cost guardrails, forecast usage, and align engineering choices with business value.

Director, Software Engineering – Hybrid

• Responsible for the design, management, and implementation of global benefit programs
• Create best practices for the enterprise; providing strategies, processes, and execution of Benefits plans
• Establish and maintain a high level of service across the organization
• Coordinate and manage agenda, meeting minutes, and actions from Retirement Advisory Committee meetings
• Develop effective communication strategy and collateral for benefit programs
• Ensure global compliance and reporting
• Inventory and analyze existing global benefits and wellness programs to ensure competitive offerings
• Manage implementation of large-scale projects related to global benefits and wellness strategy
• Manage retirement plan administration and compliance
• Optimize benefit operations and develop efficient processes
• Supervise direct benefits staff and partner with global colleagues

Senior Manager, Global Benefits

Analyst

• Support the annual compensation planning process (merit salary increases, bonuses, and long-term incentive awards)
• Act as consultant to HR business partners by providing advice and counsel on compensation programs and practices in support of the objectives and operation of the business
• Assist in the administration of the company’s equity incentive program and employee stock purchase plan
• Act as liaison for Workday Compensation system including defining system requirements and assisting with maintaining items such as job profiles
• Analyzes new and existing positions and assigns to existing salary grade structures by interpreting salary survey data or making internal comparisons to benchmark positions
• Recommends appropriate job titles, job codes, FLSA status, manager level, incentive opportunity, etc. for new job codes and inputs into HR system
• Gain exposure to executive compensation management, assisting in benchmarking of executive pay and preparation of the Compensation Discussion & Analysis section of the annual proxy statement
• Contributes to important compensation projects such as annual benchmarking, executive pay studies, major job grading studies, job re-organizations and supports other projects required by HR leadership or company management
• Assist in the development and dissemination of effective communication materials that enhance understanding and value of compensation programs
• Makes compensation presentations or present training materials to client groups
• Position may include other duties as determined by the company

Senior Compensation Analyst

• Effectively sell capital equipment, disposables, software, and services in the Hospital Division
• Develop and execute territory plans to increase revenue
• Provide accurate and timely quarterly sales forecasts
• Maintain existing business and ensure compliance
• Resolve customer concerns and drive technology adoption
• Manage product implementation post-sale