Implementation Specialist

Haemonetics

Implementation Specialist joining EMEA team at Haemonetics. Providing technical support and developing expertise within medical device industry.

Posted 7/20/2026full-timeCoventry • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical assistance and troubleshooting capabilities while building trusted relationships with customers and stakeholders. Proficient in multiple languages, with a focus on customer satisfaction and operational excellence in a collaborative environment.

Highest-signal resume keywords

Fluent EnglishFluent ItalianFluent GermanCustomer Service SkillsTechnical Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Communication SkillsCollaborative Problem-SolvingNatural CuriosityAdaptability

Industry Keywords

Customer SupportTechnical SupportHealthcareLife SciencesEngineering

About the role

Key responsibilities & impact

Provide technical assistance and troubleshooting support to customers and field teams across the EMEA region
Build trusted relationships with customers and internal stakeholders
Support product installations, upgrades, and technical investigations
Collaborate with cross-functional teams, including Service, Sales, Quality, and R&D
Continuously develop your technical expertise and become a subject matter expert within your area
Contribute to improving customer satisfaction and operational excellence

Requirements

What you’ll need

Fluent English, Italian, and German language skills
French language skills would be a strong advantage
Strong communication and customer service skills
A natural curiosity and interest in technical products and troubleshooting
The ability to learn quickly and adapt in a dynamic international environment
A collaborative and proactive approach to problem-solving
Previous experience in customer support, technical support, healthcare, life sciences, engineering, or a related field is beneficial but not essential
Previous project management experience is a plus

Benefits

Comp & perks

Structured onboarding and extensive product training
Ongoing coaching and development from experienced professionals
Exposure to a highly innovative healthcare and medical technology environment
Opportunities to expand your responsibilities and grow your career internationally
The chance to make a real impact by supporting healthcare professionals and patients across Europe