Guidehouse

ServiceNow

• Lead and ensure the successful delivery of ServiceNow implementation and support engagements.
• Drive business development in the sector, including: Supporting the execution of the segment strategy evangelizing ServiceNow platform solutions internally across Defense & Security segments to promote awareness of use cases and client opportunities, and supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations.
• Support the practice leadership team to develop Sales strategies for growing the practice.
• Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.
• Be accountable for ensuring the overall delivery execution quality of ServiceNow platform engagements in the segment providing oversight and governance.
• Mentor more junior team members in ServiceNow platform best practices and business analysis, project management.
• Drive revenue of all ServiceNow solution offerings across businesses in the segment, with revenue management expectations of >$5 million in the first year.
• Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
• Build and develop relationships with ServiceNow Account leads in the D&S segment and support managing joint sales pursuits.
• Support to develop thought leadership content and marketing material.
• Maintain awareness of industry best practices and business levers for offerings keeping pace with ServiceNow product evolution within the sector.

ServiceNow Delivery Director

Data Scientist

• Analyze large, complex datasets to identify trends, patterns, and insights that inform business and product decisions
• Design, develop, and deploy statistical models and machine learning algorithms
• Build and maintain data pipelines, feature engineering processes, and analytical workflows
• Partner with cross‑functional teams to define data requirements, KPIs, and success metrics
• Translate technical findings into clear, compelling insights for technical and non‑technical audiences
• Support experimentation, A/B testing, and model validation and monitoring
• Contribute to data science best practices, documentation, and model governance
• Mentor junior team members and contribute to a strong data science culture

Support Engineer

• Investigate, triage, and help resolve application/data issues impacting revenue cycle, registration, patient access, and scheduling workflows
• Develop, maintain, and optimize Vertica SQL and CCL/Discern queries and reusable extracts to support analytics and operational reporting within MHS GENESIS systems
• Conduct back-end configuration reviews and diagnostics to identify root causes affecting billing, claims, or encounter workflows and coordinate durable remediation
• Use CCL, SQL, Tableau, Power BI, Python, SAP BO, and other analytics tools to extract, analyze, and interpret financial and operational data across MHS data platforms
• Develop, optimize, and maintain Vertica SQL queries, view, and reusable datasets supporting revenue cycle analytics (billing, collections, denials, A/R)
• Monitor and support the development of KPIs across Revenue Cycle Initiatives
• Partner with clinical, coding, billing, IT, and finance teams to ensure integrated revenue cycle operations
• Collaborate with system administrators to ensure the EHR supports required business processes
• Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders
• Produce professional deliverables: analytic readouts, executive summaries, methodology documentation, and data dictionaries for cross-DHA collaborations
• Perform data validation, lineage analysis, and quality checks across federal data sources to ensure analytical accuracy and audit readiness
• Participate in support testing and validation for analytic releases
• Investigate and help resolve user-reported issues related to charge capture, billing edits, registration errors, or data discrepancies
• Conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes
• Support upgrades, interface changes, testing, and release validations; communicate operational impacts to stakeholders
• Participate in ITSM processes (incident, problem, change management)

MHS GENESIS Application Support Analyst

Medical Billing and Coding

• Code Physician Plastic Surgery charges
• Communicate coding rationale to physicians
• Code IP and OP Plastic Surgery charges

Plastic Surgery Coder – Physician Coder

• Lead and oversee AI and data solution delivery for MHS and DHA clients ensuring high-quality technical execution, regulatory compliance, and strong client relationships
• Serve as the technical delivery lead for complex engagements, managing scope, staffing, risk, and project economics in collaboration with account and program leadership
• Act as a trusted technical advisor to client stakeholders across IT, data, analytics, interoperability, and mission functions
• Support business development efforts by working with account teams to identify, shape, and pursue new opportunities, serving as the AI/Data technical leader during capture, proposal development, and client presentations
• Translate Defense health and healthcare needs into scalable, secure, and compliant end-to-end data and AI architectures, spanning data modeling, engineering, interoperability, analytics, AI/ML, and visualization
• Lead architecture and delivery decisions for centralized data repositories and enterprise data platforms, enabling integrated analytics, AI/ML, and decision support across diverse data sources
• Guide solution design and delivery across FedRAMP-authorized environments, ensuring alignment with federal security, privacy, and compliance requirements
• Build, manage, and mentor high-performing teams, including developing junior and mid-level staff, providing technical guidance, and helping scale AI and data capabilities across the organization
• Stay current on emerging AI, data, and interoperability technologies and assess their applicability to federal health and VA client needs

AI & Data Lead

Recruitment

• Be a hands-on HCM Recruiting, Talent, Learning, and/or PEX Lead on assigned projects helping to streamline client processes.
• Facilitate Design Sessions, capture client requirements, configure creative solutions, and mentor other consultants.
• Responsibilities include documentation, configuration, testing support, go-live support, and post-production (hypercare) support.
• Participate in an innovative, teaming culture for the Recruiting, Talent, and Learning team to enable constant innovation.
• Strong ability to team with project leadership to communicate challenges and improvements to project processes.
• Demonstrate consultative skills.
• Have a passion for high customer satisfaction levels.

Recruiting, Talent, Learning, PEX Lead

Account Manager

• The Insurance Patient Account Representative will be a subject matter expert in all matters of Medicare Claims A/R follow-up.
• Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances.
• Complete all business-related requests and correspondence from patients and insurance companies.
• Responsible for working on 40-70 Accounts Per Day.
• Complete all assigned projects in a timely manner.
• Assist client and patients in all requested tasks.
• Communicate to Guidehouse management areas of concern or areas of improvement.
• Research and respond to all patient inquiries received by telephone and mail.
• Update patient demographic information and initiate account adjustments.
• Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

Patient Account Representative – Medicare Specialist

Solutions Engineer

• As part of our Workday Practice, you’ll be a member of an energized team of advisory professionals who deliver more than just technology;
• From initial assessments to entire transformations, you’ll deliver Workday Human Capital Management (HCM) solutions equipping organizations with the information they need to make better business decisions.
• Be a hands-on Lead to the HCM and Benefits Workstream consultants, on assigned projects, helping to streamline client process;
• Participate in and Lead (when necessary) Design Sessions, configure creative solutions, and mentor other consultants;
• Responsibilities include documentation, advanced configuration, SOW review and adherence, go-live support, and post-production (hypercare) support;
• An escalation point both internally and to customers;
• Assist in the sales process, such as responding to RFPs, acting as a subject matter expert on requirement responses, attending sales orals;
• Directly manage (as their people manager) consultants within our Workday Practice;
• Participate in an innovative, teaming culture for the HCM team to enable constant innovation;
• Strong ability to team with leadership, consultant and customer to communicate challenges and improvements to project processes;
• Demonstrate consultative and leader skills;
• Have a passion for high customer satisfaction levels.

Workday HCM and Benefits Solution Architect

QA Automation Engineer

• Develop and maintain test script using relevant frameworks.
• Automate test cases across multiple user roles.
• Implement UI Automation using tools such as playwright.
• Conduct peer reviews of your code.
• Share test execution results and feedback every release cycle.
• Lead test automation initiatives and integrate automated testing into CI/CD pipelines and DevSecOps processes.

Senior QA Automation Engineer, Playwright

Clinical Research

• The Biostatistician will provide advanced scientific and analytic support to public health agencies and related life sciences projects.
• This role focuses on rigorous statistical modeling and public health analytics, ensuring high-quality deliverables for federal and private sector clients.
• Design and implement advanced statistical analyses, including time series analyses (e.g., interrupted time series), segmented regression, linear/logistic regression, hierarchical and longitudinal modeling.
• Develop and validate complex models such as factor analysis, structural equation modeling, and zero-inflated negative binomial models.
• Create interactive dashboards and analytic tools using R Shiny and Python.
• Prepare manuscripts, reports, and presentations for peer-reviewed publications and clearance processes.
• Collaborate with multidisciplinary teams to interpret findings and provide actionable insights.
• Ensure compliance with federal public health agency standards and data governance requirements.

Biostatistician – Advanced Modeling, Public Health Analytics

Financial Planning and Analysis

• Lead all financial management initiatives within the Military Health System, ensuring client value, delivery excellence, and measurable financial improvement.
• Oversee revenue cycle optimization, cost recovery, revenue integrity, audit-readiness, reimbursement strategy, and financial performance initiatives across military treatment facilities and Military Health System organizations.
• Serve as a trusted advisor to senior leaders across the Defense Health Agency and Services, helping them navigate financial management transformation, process improvement, data analytics, and organizational modernization.
• Advise clients on Planning, Programming, Budgeting, and Execution processes across the Military Health System.
• Manage multidisciplinary delivery teams, oversee portfolio financials, provide staff development, and contribute to overall account strategy and growth.
• Lead the development, expansion, and long‑term strategy of the military health financial management line of business, including pipeline creation, capture management, client relationship expansion, and solution development.
• Cultivate and maintain strong relationships with key decision-makers, program offices, and acquisition authorities.

Military Health System Account Financial Management Portfolio Director

Backend Engineer

• Participate in ongoing development of Laboratory Information Management System for sample tracking, meta-data recording and flow control for a clinical laboratory and high-throughput DNA sequencing facility.
• Work with management and staff to understand laboratory workflows and define requirements to facilitate sample receipt, processing, location management and delivery documentation.
• Optimize workflows to improve efficiency, fault tolerance and error trapping / recovery.
• Collaborate with the team members on requirements analysis, design, configuration, change and risk management, documentation, planning, accessibility remediation and compliance, and security and quality assurance.
• Participate in prototyping and testing of new software.
• Prepare documentation and provide end-user training and support as necessary; Establish productive working relationships and maintain effective communications with teammates and end-users.

Java Software Developer

Learning and Development

• The LMS Administrator / Training Coordinator will play a key role in the success of Guidehouse people’s career development.
• The LMS Admin will create learning modules and employee experience opportunities in our Cornerstone learning management system and document upgrades in our tracking documents.
• The LMS Admin will also provide service and support for our people by responding to customer service through our ServiceNow system.
• This position will work directly with content owners and facilitators from the business and assist with their ability to use instructor admin tools in Cornerstone.
• The role will be an active participant in process improvement and innovation to bring world-class training to the workforce.
• The position will report to our LMS Lead and work with the global Learning & Development team.

Senior Associate, LMS Administrator / Training Coordinator – Learning & Development

Security Engineer

• Define and execute the technology strategy in collaboration with Segment and Practice Leads.
• Align segment technology goals with firmwide capability strategies and client needs.
• Serve as the industry-facing technology luminary, representing the company in client and market forums.
• Partner with the Technology Growth Lead to manage all technology opportunities within the segment.
• Oversee pipeline development, opportunity qualification, and capture strategy.
• Support Technology Account Leads (TALs) and Practice Area Technology Leads (PATLs) in achieving sales and revenue targets.
• Maintain a healthy and scalable technology practice by working closely with Capability Leads on recruiting, developing, and retaining top talent.
• Foster and manage key relationships with strategic ecosystem partners (e.g., Microsoft, Salesforce, AWS).
• Act as a visible industry thought leader through publications, speaking engagements, and client advisory roles.

Segment Technology Lead – Defense & Security

• Guidehouse is seeking an experienced Revenue Integrity leader for our Healthcare Financial Transformation Solution to support and lead complex performance improvement engagements across large healthcare systems, academic medical centers, and physician enterprises.
• Lead end-to-end Revenue Integrity and financial transformation engagements, owning project scope, workplans, financial impact, and deliverables.
• Drive charge capture optimization initiatives, leveraging expertise in Epic EMR workflows (e.g., charge router, work queues, reconciliation processes) and revenue cycle operations.
• Identify and remediate revenue leakage across clinical, operational, and financial processes.
• Facilitate executive steering committees and present findings and recommendations to CFOs, COOs, Revenue Cycle leaders, and other senior stakeholders.
• Translate complex operational and financial data into clear, actionable strategies with quantifiable impact.
• Manage and mentor consulting teams, ensuring high-quality work product and strong team development.
• Develop Statements of Work, project plans, and support proposal development and client pursuits.
• Establish and maintain strong client relationships, identifying opportunities for account growth.
• Contribute to building and refining the firm’s Revenue Integrity frameworks, tools, and methodologies.