Guardant Health

Account Manager

• Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
• Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts
• Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
• Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
• Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs
• Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GH leadership
• Ensure team objectives are met
• Work effectively and compliantly with individuals across multiple departments throughout GH
• Follow all GH Compliance, Privacy, and Business Conduct policies and SOPs
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Account Manager – Oncology Sales

Account Executive

• Drive overall 360 tissue volume in assigned / overlapping regions.
• Promote the adoption of precision oncology diagnostics and the Guardant Health testing portfolio with the focus on driving 360 tissue.
• Execute Laboratory Service Agreements and break down ordering barriers in accounts.
• Negotiate pricing agreements based on a tied pricing schedule and facilitate escalation of pricing exceptions outside of guardrails.
• Present Guardant services and solutions to C-level executives in hospitals and pathology departments.
• Target and close new business opportunities for tissue testing in pathology accounts in the community oncology setting and at academic cancer centers.
• Manage and expand existing accounts to ensure client satisfaction and retention.
• Collaborate with internal teams (medical, billing, operations) to resolve client issues.
• Forecast sales and manage account pipelines via CRM.
• Facilitate obtaining FFPE tissue processing agreements, where needed, and agreements for reimbursement of slide processing / cutting in place with the hospitals and or path labs.
• Establish and nurture long-term relationships with pathologists, oncologists, hospital administrators, and oncology and pathology department staff.
• Deliver in-field training on pathology workflows, diagnostic tests, and technology solutions.
• Build clinical consensus on complex molecular diagnostic pathways.

Senior Account Executive – Pathology

• Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies
• Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers
• Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes
• Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices
• Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams
• Strategic Business Expansion: Identify new business opportunities within your territory
• Plan & Execute Launches: Develop and execute business plans in line with brand strategies
• Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback
• Provide High-Touch Customer Service: Maintain exceptional customer service standards
• Ensure adherence to company policies, industry standards, and regulations

Account Executive – Screening

Manager

• Execute TA programs and initiatives aligned to defined priorities and plans.
• Translate program plans into clear project timelines, milestones, and deliverables.
• Manage day-to-day execution, risks, dependencies, and follow-through.
• Support change management efforts, including rollout planning, communications, and training coordination.
• Partner with recruiters, TA leaders, People partners, and vendors to support adoption and consistent execution.
• Track program performance, prepare status updates, and surface insights and improvement opportunities.
• Apply process improvement methodologies (e.g., Six Sigma) to enhance efficiency and program effectiveness.
• Support implementation and optimization of TA tools, including AI-enabled technologies.

Account Manager – Oncology Sales

Senior Account Executive – Pathology

Account Executive – Screening

TA Programs Manager