Guardant Health

Field Engineer

• Perform equipment installations, maintenance, repairs, and qualifications to ensure the highest level of instrument reliability and up-time.
• Monitor instrument metrics and advocate serviceability within cross-functional teams
• Responsible for instrument up-time and ensuring that service documentation meets Guardant Heath's quality management system
• Evaluate equipment performance trends to propose long-term solutions as needed.
• Ability to quickly learn new technologies and disseminate information by developing SOPs, checklists, and service bulletins.
• Contribute to the management of a maintenance and calibration system.
• Help end-users troubleshoot issues
• Provide service and support during normal business hours, as well as after hours and on weekends as needed.
• Effectively communicate with third party service providers.

Automation Service Engineer II

Account Manager

• Reporting to the Country Manager Germany, the Senior Key Account Manager is an experienced professional responsible for driving and overseeing the strategic expansion of Guardant Health’s business in Germany.
• This senior role demands an in-depth expertise in precision medicine in oncology, with a particular focus on the integration of biomarkers and advanced diagnostic tests in clinical practice.
• Lead business expansion and strategic collaborations with National and regional German Hospital trusts and cancer networks.
• Cultivate productive relationships with leaders and decision-makers to advocate for and enhance understanding of the benefits of tumour profiling with liquid biopsy assays.
• Develop and implement comprehensive account and business plans for the territory, aligning with broader company objectives.

Senior Key Account Manager

Marketing

• Own the Health Systems Marketing strategy and multi-year roadmap for Shield
• Build and continuously refine the enterprise value proposition and narrative architecture for Shield
• Drive account-based marketing strategy for priority health systems
• Build and run a closed-loop voice-of-customer and executive engagement engine
• Operate within the Health Systems governance cadence in partnership with Field leadership
• Partner with Brand Marketing to align provider-facing enterprise marketing with direct-to-patient pull-through messaging

Senior Director, Health Systems Marketing

Account Executive

• Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies
• Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers
• Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice
• Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of Shield into their workflow
• Collaborate with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans
• Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements
• Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies
• Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership
• Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies
• Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process
• Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively

Associate Account Executive – Screening

Chief Marketing Officer

• Manage day-to-day relationships with kitting and distribution CMOs.
• Monitor CMO performance, KPIs, capacity, and service levels.
• Ensure compliance with quality standards and regulatory requirements.
• Coordinate production schedules, material availability, and fulfillment activities.
• Partner with Quality, Planning, and Logistics teams to resolve issues.
• Support new product launches, configuration updates, and process changes.
• Identify cost savings and drive continuous improvement initiatives.

• Drive strategic business expansion/collaboration opportunities with the following:
• Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory.
• Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities.
• Implement laboratory services agreements (LSA’s) with bill account institutions.
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives.
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met.
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Gardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Account Executive – Oncology

• Develop a champion/advocate at a target account
• Identify opportunities for improvement in patient testing using Guardant’s tests
• Propose protocols or initiatives that achieve stated objectives
• Conduct pre and post customer documents for strategy alignment
• Develops and implements innovative strategic market access initiatives

Key Account Manager – Oncology

Sales

• Prospect and target to identify a region early adopter list and generate adoption of SHIELD
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements that support your region
• Proactively identify and build strong relationships and advocacy with key thought leaders and decision makers in assigned region
• Successfully manage 8-12 direct reports including the recruitment and selection of highly qualified Account Executives
• Demonstrate effective leadership; drive effective and successful performance through coaching, motivating & inspiring team of Account Executives
• Manage the assigned region’s sales targets and maintain ongoing reporting of progress with management team
• Successfully forecast and achieve quarterly and annual sales goals
• Ensure the effective use of sales process and approved product marketing and product promotion material by regional sales force
• Model and share best practices nationally
• Effectively collaborate with Key Account Managers and commercial team members to optimize business performance within health systems within assigned area

Regional Sales Director – Upstate New York

Director

• Lead, mentor, and manage the Medical Affairs Research Oncology team
• Foster collaboration with Clinical and research oncology experts
• Develop and implement strategy for MARs deployment
• Facilitate scientific discussions on Guardant Health’s products
• Define best practices for inbound research requests
• Champion effective scientific writing for data submissions
• Ensure compliance with regulatory standards in all activities
• Oversee the development of pipeline scientific and medical content
• Prepare regular reports and presentations on team activities and outcomes

Senior Director, Medical Affairs Research – Oncology

Customer Success Manager

• Co-develop current- and future-state Shield workflows with customer stakeholders; translate needs into scalable solutions.
• Lead implementation planning and execution: workflow documentation, SOPs, RACI, training approach, escalation paths, and go-live readiness.
• Apply strong project management: workback plans, milestones, RAID logs, decision tracking, and structured customer/internal cadence.
• Drive adoption and optimization post-launch by identifying friction, leading root-cause problem solving, and implementing improvements.
• Build repeatable playbooks to expand Shield across clinics, service lines, and sites within the IDN.
• Partner with the SAM (strategic insights) and AEs (clinic-level feedback loop) to ensure rapid resolution of workflow barriers.
• Identify and help activate education opportunities and scalable enablement resources.
• Surface marketing/branding and corporate communications opportunities (e.g., launch milestones, expansions, success stories, potential press releases).

Solution Success Manager – Health Systems

• Own account-level strategy and performance across assigned priority health systems, translating direction into weekly actions that consistently deliver revenue and adoption results.
• Set clear expectations and performance standards, driving goal attainment and motivating the team to achieve and exceed targets.
• Establish account prioritization and investment strategy across the book of business, including where to focus on pilots versus scale and how to sequence stakeholders, sites, and workflows to drive system-wide adoption.
• Coach and develop Directors, Health Systems – Regional Accounts through a defined competency model, regular field coaching, and rigorous account/opportunity reviews.
• Convert health system complexity into execution opportunity by understanding governance, incentives, workflows, stakeholders, and barriers, and translating insights into concrete next steps.
• Ensure strategic account plans are robust and current, including stakeholder mapping, governance pathways, value hypotheses, and rollout roadmaps.
• Drive Shield adoption from pilots to enterprise scale through workflow development, EMR enablement support, training coordination, and multi-site governance.
• Own measurement discipline by ensuring success metrics are defined, tracked, and advanced through customer QBRs/MBRs.
• Run internal account QBRs and follow the governance rhythm to align cross-functional owners, remove barriers fast, and keep execution tight.
• Identify risks early and communicate clearly up the organization with mitigation plans and timely escalations.
• Maintain working fluency in the healthcare ecosystem shaping account decisions.

Area Director, Health Systems – Screening

• Execute commercial field sales strategy with targeted oncology customers to drive sales and achieve business objectives
• Develop strong customer relationships that enable opportunities to engage target customers on Guardant Health’s portfolio of products
• Collaborate and coordinate with internal partners and leadership to ensure successful attainment of company goals
• Continually analyze the competitive landscape and environment within assigned accounts to provide customer feedback

Account Executive – Oncology Sales

• Drive strategic business expansion/collaboration opportunities with Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities.
• Implement laboratory services agreements (LSA’s) with bill account institutions.
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives.
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met.
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Gardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

• Execute commercial field sales strategy with targeted oncology customers
• Develop strong customer relationships and identify new opportunities
• Collaborate with internal partners and leadership to achieve company goals
• Analyze competitive landscape and provide customer feedback to leadership

• Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
• Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts
• Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
• Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
• Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs
• Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GH leadership
• Ensure team objectives are met
• Work effectively and compliantly with individuals across multiple departments throughout GH
• Follow all GH Compliance, Privacy, and Business Conduct policies and SOPs
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents