Manager

• Monitor study conduct and progress; identify, resolve and escalate risks/issues.
• Draft and review key clinical documents (Protocol, ICF) and study plans.
• Coordinate meetings and collaboration with internal teams and external partners (CROs, vendors).
• Support GSM in CRO oversight and delivery of delegated activities.
• Serve as primary vendor contact for study-specific deliverables.
• Provide country-level oversight: recruitment, data completeness, deviations, regulatory compliance.
• Manage study communications: meetings, newsletters, action logs and team rosters.
• Oversee clinical supply and investigational product delivery; identify risks and propose mitigations.
• Ensure eTMF inspection readiness; maintain completeness and quality of study documentation.
• Oversee budget tracking, change orders and expenses; ensure alignment with agreements and escalate issues.
• Actively contribute to Study Leadership and Central Study Teams; foster team dynamics and change adoption.

Study Manager

Events

• Execute the annual Medical Affairs congress strategy for assigned meetings, defining focus areas, goals, desired outcomes, and prioritized resourcing.
• Develop and maintain congress playbooks, timelines, SOPs, and cross functional planning frameworks to enable repeatable, compliant execution.
• Lead end-to-end project management and logistical delivery (booth operations, schedules, speaker engagements, hotel/registration, onsite coordination, preconference briefings) with precision and accountability, scaling appropriately as needed with third party resources.
• Partner with Scientific Communications, Publications, Field Medical, brand/TA, and Global teams to coordinate scientific content, data presentations, session preparation, symposia, advisory programs, and harmonized messaging.
• Oversee review, approval, and audit ready documentation of all scientific materials and ensure compliance with medical, legal, and regulatory requirements.
• Manage external agencies, vendors, and the preferred meetings partner for booth design, logistics, digital engagement, contracting, scope of work, and performance oversight.
• Develop and manage congress budgets, track deliverables, and ensure efficient, compliant use of resources.
• Lead cross functional congress core teams and serve as the primary USMA point of contact for Global medical, commercial, R&D, compliance, communications, and field medical stakeholders.
• Collect and deliver post congress executive summaries, insights reports, and impact dashboards to inform outcomes and future strategy.

Director, Congress & Events Management

Operations

• Ensure alignment and compliance of field medical operations with organizational strategies and external scientific exchange policies
• Develop and maintain operational frameworks while continuously evaluating and refining best‑in‑class processes and implementing innovative solutions to enhance field medical efficiency and effectiveness
• Implement innovative processes and share best practices to optimize field execution across brands and pipeline assets
• Oversee CRM and analytics data flows: manage operational input/output between CRM systems (e.g., Veeva CRM) and analytical tools to ensure reliable, timely capture and availability of customer interaction data for monitoring and analysis
• Lead oncology field operations and framework design: set requirements and standards for field-level data capture, drive development of dashboards, and create measurement frameworks to define goals, metrics, and program impact specific to oncology
• Own reporting, KPI tracking, and enablement: define reporting frameworks and KPIs for field initiatives, track progress against objectives, deliver regular leadership summaries and insights, and provide action-oriented dashboards that enable targeted field coaching
• Drive training to foster digital fluency and proficiency with tools like GenAI, PowerBI, and field systems
• Partner with field leaders to identify training needs and deliver innovative solutions to enhance skills and competencies to support MSL excellence
• Provide people leadership, coaching, and development to direct reports
• Act as a matrix partner across Medical Affairs, Clinical Operations, and Commercial to support operational excellence and ensure cross-functional strategies and initiatives are coordinated with clear implementation and accountabilities
• Lead annual budget and strategic planning processes for field medical teams
• Ensure adherence to established policies and Standard Operating Procedures (SOPs)

Lead, Oncology Field Excellence and Operations

Communications

• Directs the creation of US specific scientific narratives linked to evidence generation plans, US Medicine strategy, and specific to US customer dynamics
• Directs the creation and execution of US specific scientific communication plans in the US for GSK assets and leverages publication / data dissemination plan for the creation of simultaneous and aligned enduring materials and educational activities; leverages and applies Global plans to US market and US congress plans
• Provides US insights & market needs into the development of Global Scientific Platforms and the Global content co-creation process
• Directs the development of robust, customer-segment specific scientific communication resources for both field medical and headquarters use (e.g., at congresses), and development and execution of innovative tools for internal and external communication including digital/social medical delivery
• Ensures organization has a timely understanding of competitor scientific activity and its implication to the overall US treatment landscape and US scientific narratives; Disseminates internally up to date scientific data including recent publications, insights, presentations, study specific information, and scientific statements, providing training support as needed to medical affairs associates
• Develops and executes on enhanced training for our field medical teams on US Scientific Narratives, disease states, GSK and external competitive data in alignment with Director, Medical Communications and Scientific Training
• Executes on accurate and impactful scientific deliverables, including Scientific Trainings, scientific curriculum reviews, and congress planning/summaries
• Supports other Director, Medical Communications and Scientific Training roles as needed.

Medical Communications & Scientific Training Director – Anti-Infectives, Respiratory

• Support the development and maintenance of the US Medical Integrated Scientific Communication plan (ISCP)
• Help shape the medical communication strategy, plan, and communication goals
• Serve as a business owner for the development of US-specific medical content
• Prioritize investment in medical communication activities that deliver the greatest strategically aligned impact
• Develop key performance indicators to measure impact and use data and analytics to optimize customer experience
• Support the development of scientific training content

Associate Director, Medical Communications and Scientific Training – USMA Specialty

Director

• Responsible for the overall performance of the MSL team and the ongoing capability development of their people by effectively leading, coaching, and managing.
• Accountable for MSL performance metrics by setting clear vision and expectation for their team, and by actively driving a continuous improvement mindset.
• Lead the development of strategy, processes, and capabilities that optimize scientific engagement with external experts.
• Ensure relevant consolidated medical insights are effectively and appropriately shared across the business and strongly represent the medical voice of the external expert and the patient.
• Effectively integrate the MSL team within Medical Affairs and work collaboratively with all cross-functional business partners to ensure aligned implementation of MSL activities to strategic business plans.
• Work closely with sales leadership to ensure optimal alignment and ways of working between Sales and MSL teams.
• Prioritize work and MSL resources across the team (i.e. operational budget management, staffing levels, etc.) to meet the needs of the Medical plans.
• Effectively recruit talent into the MSL team and facilitate robust onboarding of all new starters.
• Ensure compliance of the MSL team with GSK standards and policies, and with local codes of practice, guidelines and laws by driving a 'can do' culture whereby MSLs use sound medical judgment in their day-to-day activities.

USMA MSL Director – Specialty, Hepatology

• Serve as the primary Medical Operations partner for 1–3 oncology medicines, supporting Asset Medical Leads in the development and execution of Medical Affairs plans.
• Drive development of operational plans, including timelines, resourcing, budget assumptions, and execution milestones;
• Support execution of tactics, ensuring alignment to strategic priorities and enterprise requirements.
• Coordinate asset‑level annual planning and budgeting activities, in alignment with TA and enterprise processes.

Associate Director – Oncology Medical Operations

• Responsible for the overall performance of the MSL team and the ongoing capability development of their people by effectively leading, coaching, and managing.
• Accountable for MSL performance metrics by setting clear vision and expectation for their team, and by actively driving a continuous improvement mindset.
• Lead the development of strategy, processes, and capabilities that optimize scientific engagement with external experts.
• Ensure relevant consolidated medical insights are effectively and appropriately shared across the business and represent the medical voice of the external expert and patient.
• Effectively integrate the MSL team within Medical Affairs and work collaboratively with all cross-functional business partners to ensure aligned implementation of MSL activities to strategic business plans.
• Work closely with sales leadership to ensure optimal alignment and ways of working between Sales and MSL teams.
• Prioritize work and MSL resources across the team (i.e. operational budget management, staffing levels, etc.) to meet the needs of the Medical plans.
• Effectively recruit talent into the MSL team and facilitate robust onboarding of all new starters.
• Ensure compliance of the MSL team with GSK standards and policies, and with local codes of practice, guidelines and laws by driving a ‘can do’ culture.

Vaccines Field Director, Medical Science Liaisons

• Lead and develop a high-performing team accountable for implementing Third Party Network strategies.
• Retain ultimate responsibility for operational decisions while empowering accountability across leaders and teams.
• Achieve key performance indicators focused on CMO capacity utilization, on-time delivery, productivity, and supply chain efficiency.
• Establish strategy of utilization and delivery outsource portfolio needs at each CMO.
• Implement and manage governance structures for internal and external providers.

Director, External Operations

• Lead and oversee core medical operations processes for the Oncology therapeutic area, including medical planning, execution tracking, and performance monitoring.
• Drive consistency, rigor, and best practices across Oncology Medical Affairs operations.
• Own and coordinate the annual medical planning and budgeting process, ensuring alignment to enterprise requirements.
• Monitor execution against plans and budgets, proactively identifying risks, trade‑offs, and optimization opportunities.
• Support resource planning, capacity assessments, and prioritization across the Oncology medical organization.
• Shape organizational ways of working and identify creative solutions to operational challenges and resourcing constraints.
• Identify and implement process improvements to simplify workflows, enhance transparency, and improve speed and quality of execution.
• Manage Operations Associate Directors, offshore project management resources, and third-party outsourcing needs.
• Lead roll-out and pull-through of US Medical Affairs-wide operational initiatives or tools; lead additional strategic initiatives, process improvement changes, and other strategic projects and programs as needed.
• Ensure adherence to established policies and Standard Operating Procedures (SOPs).

Lead, Oncology Medical Operations

• Responsible for the overall performance of the MSL team and the ongoing capability development of their people by effectively leading, coaching, and managing.
• Accountable for MSL performance metrics by setting clear vision and expectation for their team, and by actively driving a continuous improvement mindset.
• Lead the development of strategy, processes, and capabilities that optimize scientific engagement with external experts.
• Ensure relevant consolidated medical insights are effectively and appropriately shared across the business and strongly represent the medical voice of the external expert and the patient.
• Effectively integrate the MSL team within Medical Affairs and work collaboratively with all cross-functional business partners to ensure aligned implementation of MSL activities to strategic business plans.
• Work closely with sales leadership to ensure optimal alignment and ways of working between Sales and MSL teams.
• Prioritize work and MSL resources across the team (i.e. operational budget management, staffing levels, etc.) to meet the needs of the Medical plans.
• Effectively recruit talent into the MSL team and facilitate robust onboarding of all new starters.
• Ensure compliance of the MSL team with GSK standards and policies, and with local codes of practice, guidelines and laws by driving a “can do” culture whereby MSLs use sound medical judgment in their day-to-day activities.

Director, Respiratory

• Design and embed performance systems, KPIs, dashboards, and scorecards to consistently measure organization-wide success.
• Deliver executive insights on trends, risks, and opportunities to support data-driven decision making.
• Drive process excellence and continuous improvement using structured methodologies to enhance efficiency, quality, and scalability.
• Evaluate, prioritize, and implement improvement opportunities, standardized processes, operating models, and best practices across functions.
• Promote a culture of continuous improvement, experimentation, feedback, and knowledge sharing to sustain innovation and transformation.
• Strengthen execution discipline for strategic initiatives through governance structures, operational cadences, and clear accountability frameworks.
• Partner with transformation, digital, and IT teams to enable automation and performance improvements.
• Serve as a collaborative change agent and trusted advisor to senior leaders, navigating the matrix to foster alignment and achieve outcomes.
• Advocate for business excellence and lead change management for process and performance enhancements.
• Provides centralized oversight of US congress and events, develops and coaches a high-performing team, and optimizes resources across therapeutic areas and event types.
• Lead, coach and develop a high performing team; set clear goals and optimize resource allocation across therapeutic areas and event types.
• Lead transformation in Medical Affairs by modernizing partnerships, digital collaboration, and data-driven strategy; anticipate industry trends to position the function as a trusted innovator; drive adoption through clear value communication and change management; and foster a culture of continuous improvement, experimentation, and knowledge sharing.
• Ensure ethical, compliant, and disciplined execution across teams and partnerships by modeling scientific integrity and adherence to company policies and external standards (e.g., FDA, OIG, PhRMA), applying operational rigor and compliance in enterprise collaborations, and using structured project management, metrics, and reporting to measure value and impact.

Senior Director, Business Performance – Medical Education

Clinical Operations

• Lead asset-level clinical operations planning to maintain inspection readiness and regulatory deliverables.
• Contribute to the development of the Clinical Development Plan and Integrated Evidence Plan.
• Represent Global Clinical Operations functions at the asset level.
• Coordinate cross-functional partners (clinical, biostatistics, clinical supplies, safety, and vendors) to support timely data deliveries.
• Oversee vendor selection, contracting input, and operational oversight for outsourced clinical activities.
• Model scenarios for optimal asset/study delivery linked to value drivers and drive decisions presented to governance boards.
• Maintain and drive implementation of asset-level operational risk and mitigation plans.
• Drive innovative approaches to study execution through external-facing advances in technology and sciences, by identifying and embracing risks and opportunities.
• Provide strategic guidance and leadership to Study Delivery Teams to ensure clinical project goals are met.
• Prepare and respond to data requests and contribute to materials for regulatory submissions.

Clinical Operations Director – Oncology Asset Lead

• Lead clinical development activities that advance oncology programs from early studies through regulatory interactions.
• Work closely with cross-functional teams, external experts, and leadership to design studies, interpret data, and shape clinical strategy.
• Provide clinical leadership for study strategy and design (Phase I–IV), ensuring consistency with the CDP, asset profile and regulatory expectations (MHRA, HRA, EMA and other relevant authorities).
• Lead protocol development from concept to final study report, authoring/reviewing the Clinical Study Proposal (CSP), Investigator’s Brochure (IB) and clinical sections of regulatory submissions.
• Ensure study objectives, endpoints and safety monitoring meet regulatory, ethical and medical governance standards; establish and monitor Go/No‑Go criteria.
• Integrate internal and external scientific evidence (literature, conferences, competitor data) to shape strategy and interpret findings.
• Lead clinical matrix teams and collaborate with Clinical Operations, Biostatistics, Clinical Pharmacology, Safety/Pharmacovigilance, Regulatory Affairs and other stakeholders to deliver studies to time, quality and budget.
• Provide clinical input to regulatory interactions and submissions (e.g., IND/CTA, Scientific Advice, EoP2, MAA/NDA/BLA); prepare briefing materials and support regulatory meetings.
• Oversee clinical safety reporting, support DSURs and expedited reporting, and coordinate responses to Ethics Committees/IRBs and IDMCs.
• Drive clinical interpretation for CSRs, publications, abstracts and external presentations; represent programs externally where required.
• Contribute to process improvements that enhance study quality, efficiency and data integrity.
• Define clinical elements of protocols and present at governance forums (e.g., Protocol Review Forum).
• Ensure protocol and study documentation reflect input from internal and external experts and uphold patient safety.
• Participate in eCRF design/UAT and advise on analysis and reporting plans.
• Lead in‑stream data reviews, interim analyses and IDMC interactions as needed.
• Provide clinical leadership at Investigator Meetings and for site communications.
• Support publication strategy and external scientific engagement activities.

Clinical Development Director, Oncology

• Operate as the subject-matter expert on reimbursement, access, and coverage issues affecting ViiV’s long-acting injectables to facilitate appropriate patient access
• Prioritize Key National Strategic Accounts/IDNs, ensuring their implementation needs for ViiV Long-Acting Injectables are realized
• Build a stronger implementation presence in key accounts
• Develop and orchestrate a top-down integrated implementation approach aligned to the account’s implementation needs
• Navigate complex situations with internal and external customers that require sound judgment, problem solving skills and awareness of rules and regulations that govern provision of reimbursement support services.
• Effectively influence and communicate with a team of internal matrix stakeholders, including but not limited to, Corporate Account Teams, Territory FRMs, Field Sales, and Reimbursement Support Services.
• Thrive in a fast-paced, complex environment
• Partner cross-functionally both internally and externally while remaining highly adaptable in a changing ecosystem