Head of Technology Business Operations

GSK

Head of Technology Business Operations overseeing GSK’s biopharma technology strategy, transformation, portfolio, finance, and vendor governance. Leading agile delivery, M&A technology integration, CTO operations, and a 25-person DPTF team.

Posted 8/7/2026full-timeUpper Providence • Pennsylvania • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading large-scale technology and business service delivery programs, with a strong focus on financial management, governance, and operational oversight. Proven ability to build strategic relationships and lead cross-functional teams in complex, matrixed environments.

Highest-signal resume keywords

Portfolio Management Office LeadershipFinancial ManagementAgile Delivery and DevOps PracticesC-Suite CollaborationGlobal Team Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ManagementGovernanceBudgetingRisk ManagementChange ControlMergers and AcquisitionsOperational OversightAgile MethodologiesScaled Agile FrameworksVendor Management

Soft Skills

LeadershipCoachingCollaborationDecision-MakingEngagement Initiatives

Certifications & Qualifications

MBA or Equivalent Postgraduate Qualification

Industry Keywords

PharmaceuticalLife SciencesRegulated OrganizationDigital StrategyTechnology Strategy

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Coordinate the Digital Platforms & Tech Foundations (DPTF) strategy and align it with the overall Digital & Tech strategy
Build strategic relationships across technology, R&D, supply chain, commercial, medical, cybersecurity, risk and compliance functions
Lead cross-functional DPTF program management, reducing risk and managing dependencies
Scale agile delivery, facilitate agile release trains, improve ways of working, and embed DevOps practices and tooling
Lead and deliver the Digital & Tech Mergers, Acquisitions and Divestments portfolio
Run a value- and agile-driven Portfolio Management Office covering governance, planning, reporting, change control, quality, risk management and KPIs
Govern DPTF business services, vendor contracts and financial operations
Act as Chief of Staff to the CTO, leading leadership meetings, special projects, objectives and measures
Collaborate with CFO, CISO, CDTO office, technology leaders, senior business leaders and external partners
Lead DPTF culture and engagement initiatives
Directly manage approximately 25 employees and coach direct reports

Requirements

What you’ll need

Bachelor’s degree in business, Information Technology, or a related field, or equivalent relevant professional experience
Significant experience leading large-scale sourcing, technology, or business service delivery programs across multiple countries and regions
Experience managing and overseeing external suppliers, vendors, or service partners
Proven experience with financial management, budgeting, governance, and operational oversight
Experience partnering with senior executives, including C-suite leaders, and external professional services or audit firms
Background leading teams and delivering results within complex, matrixed organizations
Experience managing global teams across multiple geographic locations and cultures
Ability to lead and make decisions in fast-paced, business-critical environments
MBA or equivalent postgraduate qualification in Business, Technology, or a related field is preferred
Experience running an enterprise-scale Portfolio Management Office is preferred
Experience leading or supporting technology Mergers, Acquisitions or Divestment programs is preferred
Experience operating as Chief of Staff or in a similar advisory capacity is preferred
Familiarity with scaled agile frameworks such as SAFe is preferred
Experience within a global pharmaceutical, life sciences, or highly regulated organization is preferred

Benefits

Comp & perks

Comprehensive benefits program for US employees
Accommodation or other assistance available for applicants
Equal opportunity employment