Grupo Boticário

Human Resources

• Assegurar **compliance** trabalhista e sindical na gestão de terceiros.
• Conduzir **análises de riscos **com o objetivo de identificar potenciais passivos e atuar na construção de ações de solução e mitigação.
• Realizar o envio de **notificações extrajudiciais** para fornecedores.
• Prestar **consultoria avançada e suporte** às áreas internas da empresa em relação à gestão de terceiros, esclarecendo dúvidas e orientando sobre as melhores práticas.
• Acompanhar** auditorias e fiscalizações.**
• Atuar em conjunto com as áreas de interface, de forma a garantir alinhamento estratégico e operacional.
• Conduzir frentes que buscam identificar oportunidades de otimização na **alocação de recursos terceiros**.
• Elaborar, revisar e implementar **políticas e procedimentos** relacionados à gestão de terceiros, garantindo a aderência às melhores práticas de governança.
• Realizar o **letramento de lideranças** e áreas de interface sobre as políticas e procedimentos de gestão de terceiros.
• Construir e acompanhar **Governança Corporativa de Gestão de Terceiros.**
• Elaborar relatórios, análises, reportes e apresentações executivas que dão visibilidade aos resultados para os stakeholders.

Especialista em Relações Trabalhistas e Sindicais I – Gestão de Terceiros

Backend Engineer

• Backend Development: Implement medium- to high-complexity, scalable solutions independently.
• Quality and Testing: Ensure clean, secure code with unit and integration test coverage, and participate in code reviews.
• Security: Apply Security by Design principles throughout the development lifecycle.
• Support and Observability: Investigate production incidents autonomously and use tracing and logging tools to optimize performance.
• Architecture and Documentation: Collaborate on the technical design of solutions with specialists and maintain detailed documentation.
• Innovation and Mentorship: Explore technologies such as Artificial Intelligence and act as a technical reference / informal mentor for junior developers.

Back-end Developer C# .NET II – Affirmative Hiring for Women (Cis and Trans)

Product Manager

• A squad de Cultura tem como foco estratégico o impulsionamento e a gestão da cultura e do engajamento em todo o ecossistema. Nossa atuação visa garantir que a cultura seja vivenciada, estimulada e medida de forma eficaz.
• Nesta posição, você atuará como PM de **ferramentas internas e terceiras** de Cultura, sendo a ponte estratégica entre as necessidades da área de Pessoas e as capacidades das plataformas contratadas e produtos internos.
• **Visão Estratégica (Foco em Plataformas):** Atuar não apenas como receptor de demandas, mas como parceiro estratégico da área de Gente, provocando discussões sobre o futuro da cultura e da organização, contribuindo para a definição da visão e objetivos de longo prazo da jornada de Cultura, considerando as limitações e oportunidades das plataformas utilizadas. Além disso, atuar com foco em geração de valor, realizando discoveries, validação de hipóteses e abordagens iterativas, promovendo a experimentação contínua e o aprendizado rápido para ajustar e evoluir o produto com base nas necessidades do usuário.
• **Identificação de Problemas/Dores e Oportunidades:** Liderar a descoberta de dores e oportunidades dos usuários (colaboradores, BPs e líderes), acionando proativamente os stakeholders, trabalhando em colaboração com áreas de negócios, UX, desenvolvimento e dados para entender e resolver as dores dos usuários. Identificar *gaps* entre as funcionalidades das ferramentas e as necessidades do usuário, buscando soluções via customização, novas integrações ou desenvolvimento interno complementar.
• **Gestão Estratégica de Stakeholders e Fornecedores:** Gerenciar a comunicação e o alinhamento entre stakeholders e fornecedores. Negociar expectativas, prazos e a priorização de evoluções e correções nas plataformas. Além disso, evoluir a forma de trabalho ao mapear oportunidades de melhorias nos processos.
• **Gestão de Roadmap e Backlog (Foco em Integração e Configuração):** Planejar, atualizar e priorizar o backlog focado na configuração, integração e otimização das plataformas. Garantir que o roadmap esteja alinhado com as necessidades de negócio e os objetivos estratégicos da organização. Coordenar a definição de prioridades e a atualização contínua do backlog, garantindo a fluidez do trabalho e o cumprimento das entregas.
• **Aplicação de Métodos Ágeis (Foco em Processos):** Implementar e aplicar frameworks ágeis (como Kanban) para otimizar o uso, a integração e a manutenção das ferramentas terceiras e dos processos internos que as utilizam.
• **Comunicação, Negociação e Influência:** Atuar como um agente de mudança na área de Gente, evangelizando stakeholders sobre a mentalidade de produtos (testes, MVP, validação de hipóteses) e ajudar os times parceiros a priorizar baseando-se em valor e impacto (outcomes) e não apenas em volume de entrega (outputs). Ter Capacidade de dizer "não" fundamentado e de negociar soluções alternativas que gerem mais valor com menos esforço de desenvolvimento.

Product Manager – Produtos de RH, Cultura Organizacional

• Architecture Design: Define the optimal integration strategy between modules, BoBs and satellite solutions;
• End-to-End Development: Build, test and document complex integrations that connect SAP SuccessFactors and external systems;
• Performance Optimization: Monitor API call volumes and processing in CPI to ensure integrations do not create system bottlenecks;
• Technical Governance: Review code and integration logic implemented by external partners/consultancies, ensuring Grupo Boticário (GB) quality standards;
• Advanced Troubleshooting: Act on critical interface incidents, especially during sensitive periods such as cutover or payroll processing.

Specialist II – SAP BTP/CPI, ERP & Core HR

• Analysis and design of the implementation requirements for the module
• Coordination with consulting teams to ensure best practices and optimal use of the module
• Analysis of requirements versus future roadmap
• Connecting the Employee Central Benefits front-end with Payroll and the employee portal where benefits are selected
• Designing processes integrated with other AI solutions, ServiceNow, and connections to other ecosystems that depend on employee data
• Responsible for the following processes: benefits registration, benefits eligibility, benefits packages, integration of the process with payroll, integration of the process with onboarding, and connection with benefits partners across onboarding, transfers and terminations
• Mediating with the business area to orchestrate process mapping (workshops) and organizing the backlog of future improvements
• Assessing customization needs and mapping the impacts
• Aligning process design with other SAP SuccessFactors modules, other solutions and/or processes
• Executing unit testing before release to the business team, ensuring the expected quality for business testing and process integration
• Supporting data migration for the module
• After the project, maintaining AMS for the Employee Central module, managing releases, evolving the roadmap and performing impact analysis for the business.

Specialist I – SAP EC Benefits, ERP & Core HR

Affiliate Manager

• Ensure business continuity by proactively mapping talent and building a robust pipeline for critical positions.
• Lead content architecture and the strategic curation of major owned retail events.
• Lead the design and implementation of strategic pilot projects for Retail.
• Correlate People metrics with retail productivity KPIs (NPS, Net Revenue, and EBITDA), generating insights and solutions that drive commercial results.
• Ensure the evolution of HR levers and KPIs in executive forums, connecting planning vision to commercial leadership execution to accelerate initiatives.
• Lead the integration of Artificial Intelligence and automation into the sales force journey, simplifying HR processes and eliminating operational friction to improve productivity.

Expert Business Partner, Retail

Supply Chain

• **Transformation Leadership:** Lead the digital strategy and innovation across the supply chain;
• **System Integration:** Connect more than 16 supply tools to ensure a holistic view;
• **Project Management:** Lead structural initiatives focused on rapid financial return and operational efficiency;
• **Technology Planning:** Define the technology roadmap and identify new market trends for automation;
• **Stakeholder Management:** Act as a facilitator between business areas and IT, negotiating priorities and goals;
• **Results Focus:** Monitor and optimize critical KPIs such as inventory, stockouts, losses/shrinkage and GMV;
• **Influence and Proactivity:** Mobilize partner areas to ensure deliveries that impact supply.

Senior Projects Manager – Supply Chain

Analyst

• Lead cross-functional teams in an agile environment, using data analysis tools to support critical decisions and ensure value delivery;
• Serve as the focal point for team support and guidance, removing impediments and ensuring schedule flow;
• Manage the operational routine of the project portfolio, monitoring production capacity, resource efficiency and budget control;
• Challenge and refine product development stages, promoting continuous improvement and ensuring the end focus remains the user experience;
• Act as a bridge between Regulatory Affairs, Quality, Procurement, Supply Chain, Design, R&D and Production, ensuring synergy across all project interfaces.

Analyst III, Projects – PMO

• Build and maintain a strong, strategic relationship with franchisees.
• Provide technical support and guidance to develop franchisees' businesses, aligned with FVC guidelines.
• Monitor and ensure franchisee satisfaction, identifying and resolving any issues.
• Collaborate in the creation and implementation of commercial strategies aligned with the group's goals and objectives.
• Ensure franchises operate in accordance with FVC guidelines, with clear communication and goal alignment.
• Analyze targets, results and relevant data to identify growth opportunities and areas requiring attention.
• Create customized diagnostics for each franchisee, taking into account their needs, region of operation, target audience and other relevant factors.
• Organize and implement individualized work plans, considering the specific needs of each franchisee and the business.
• Ensure delivery of activation services and start-up support for new franchisees.
• Provide franchisees with visibility into their results, targets, cycles and business KPIs (conversion, revenue, activity, etc.).
• Serve as a bridge between FVC operations and franchisees, seeking solutions for any discrepancies.
• Promote the expansion of the FVC brand and products in the assigned region, working together with franchisees.

Commercial Management Analyst III

Product Designer

• **What is our Design team?**
• If you have experience in the design market, enjoy working end-to-end on the development of a digital product and influencing strategic decisions, this is the place for you!
• **On Grupo Boticário’s Product Design team, you will work alongside developers, PMs and a Squad Leader, acting as the design competency reference and the user advocate for our digital products. You will have the opportunity to perform all Product Designer activities, from conception to prototyping, validation and testing. As a Product Designer in the Direct Sales Value Stream, our priority is to digitize Grupo Boticário’s resellers, offering purchasing and engagement experiences across digital channels to increase productivity, omnichannel presence and satisfaction.**
• **What will your day-to-day look like?**
• **Research and analysis:**
• Have full competence to plan, conduct and analyze quantitative and qualitative research (surveys, moderated and unmoderated usability tests, in-depth interviews, etc.).
• Identify users’ pain points and needs, turning them into actionable insights for product development.
• Analyze data and metrics to find opportunities for continuous improvement and UX optimization.
• **Design and execution:**
• Create experiences applying the methodological pillars of design, such as heuristics and usability, information architecture, visual hierarchy, accessibility best practices and guidelines (WCAG), quantitative and qualitative research, and metrics-driven iteration.
• Have autonomy to write clear and concise copy (content) optimized for the user experience.
• Collaborate with development, product and business teams to ensure successful implementation of design solutions.
• **Communication and influence:**
• Communicate design decisions clearly and concisely, advocating for the user’s perspective and the value of design.
• Influence business objectives by demonstrating how design can help achieve organizational goals.
• Represent the design discipline in technical discussions, sharing knowledge and promoting design best practices.
• **Design thinking and collaboration:**
• Lead workshops and other co-creation processes, promoting design as a driver of company and channel strategies.
• **Autonomy and cross-functional vision:**
• Connect business and user needs to ensure technical applicability. Influence prioritization of the most valuable activities and discuss the product backlog.
• Act autonomously in design decision-making, ensuring execution of strategies and alignment with company objectives.
• Work cross-functionally to ensure the user vision is considered at every stage of product development.

Product Designer III – Direct Sales – Affirmative Action for People with Disabilities

DevOps Engineer

• Lead technical initiatives and collaborate on the technical development of the technologies, processes and people you work with;
• Act as a DevOps practitioner in the day-to-day for Platform Engineering teams focused on Developer Experience, SDLC best practices and agile infrastructure;
• Implement solutions with a constant focus on quality, performance, programming best practices, simplicity and the best user experience for our products;
• Develop, test, deploy and monitor what you build;
• Improve applications by identifying opportunities for enhancement, making recommendations, designing and implementing systems;
• Participate in decisions related to product implementation, always focused on the best experience for the user;
• Maintain, improve and review existing code through Code Review and Pair Programming;
• Maintain good working relationships while seeking innovative solutions for our digital products;
• Investigate, test and propose the adoption of new technologies;
• Keep documentation up to date;
• Work collaboratively, communicate effectively and practice feedback with peers and leaders;
• Be passionate about problem solving and pursue the best solutions for our technology team.

Platform Engineer Specialist I – DevOps, Core Engineering

• As part of the Product Design team at Grupo Boticário, you will work alongside developers, PMs and the Squad Leader, serving as the reference for design expertise and the champion of our digital product users.
• You will have the opportunity to engage in all Product Design activities, from concept to prototyping, validation and testing.
• As a Product Designer in the Direct Sales Value Stream, our priority is to digitalize Grupo Boticário’s resellers, delivering purchasing and engagement experiences across digital channels to increase productivity, omnichannel capabilities and satisfaction.
• Research and analysis: Be proficient in planning, conducting and analyzing quantitative and qualitative research (surveys, moderated and unmoderated usability tests, in-depth interviews, etc.). Identify users’ pain points and needs, turning them into actionable insights for product development.
• Analyze data and metrics to identify opportunities for continuous improvement and optimization of the user experience.
• Design and execution: Create experiences applying design methodological pillars such as heuristics and usability, information architecture, visual hierarchy, best practices and accessibility guidelines (WCAG), research (quantitative and qualitative), and metrics-driven iteration. Have autonomy to write clear, concise content optimized for the user experience.
• Collaborate with development, product and business teams to ensure successful implementation of design solutions.
• Communication and influence: Communicate design decisions clearly and concisely, advocating for the user vision and the value of design. Influence business objectives by demonstrating how design can contribute to achieving organizational goals.
• Represent the design discipline in technical discussions, sharing knowledge and promoting design best practices.
• Design thinking and collaboration: Facilitate workshops and other co-creation processes, positioning design as a connector of company and channel strategies.
• Autonomy and cross-functional perspective: Bridge business and user needs to ensure technical applicability. Influence prioritization and discuss the product backlog. Work autonomously in design decision-making, ensuring strategy execution and alignment with company objectives. Collaborate cross-functionally to ensure the user perspective is considered at every stage of product development.

Product Designer III – Direct Sales

Financial Planning and Analysis

• Lead cash flow discussions and financial views (Income Statement / DRE) for expansion and project initiatives.
• Build business case models and diagnose opportunities related to the financial health of points of sale (POS).
• Lead the investment agenda for the franchise network.
• Problem Structuring: Apply problem-solving frameworks to break down complex challenges within footprint initiatives.
• Data Interpretation and Insights: Act as a translator between complex data and business decisions, ensuring clarity around risks and opportunities and rigor in return assumptions and the P&L for each initiative.
• Storytelling and Executive Presentation: Synthesize dense analyses into executive presentations with clear, persuasive narratives to facilitate decision-making by Executive Directors.
• Orchestrate alignment across functions to ensure the designed strategy is operationally feasible.
• Define and track success metrics for initiatives to ensure strategy is connected to execution.

Financial Specialist I, Footprint/Expansion

• As an Associate Product Manager at Grupo Boticário, you will be the strategic link between data and the business, turning user pain points into innovative data products. Your mission will be to guide the product vision and roadmap, facilitate prioritization of initiatives, and translate technical complexity into real value, ensuring our technology solutions are aligned with business objectives.
• Product Management and Vision
• Become an expert in the data products, their users, and the users’ pain points and needs
• Define, document, and keep the Product Vision up to date
• Manage, update, and communicate the roadmap and incremental product changes, ensuring clear communication
• Define, prioritize, and track product metrics to keep the product on the right track
• Conduct research to collect user feedback and cross-reference it with product metrics to inform decision-making
• Act as a facilitator in prioritization dynamics (OKRs, problem discovery, and Product Backlog Building - PBB)
• Manage and keep the stakeholder map up to date
• Alignment and Communication
• Provide the development team with inputs on what needs to be built and why
• Ensure alignment between data, tech, and stakeholder teams
• Communicate achievements, status, and product performance to users and stakeholders
• Build clear executive presentations that translate technical product complexity into business impact
• Ensure the development team is on track to build the right product
• Support the executive layer to ensure the product meets the group’s strategic objectives
• Govern initiatives and epics for OKR cycles in BusinessMap

Data Product Manager – Money Map, Lifecycle, LTV Data

• Design and develop scalable solutions in Python (back-end), focusing on service modernization and the transition from monolith to microservices and hexagonal architecture;
• Use asynchronous architecture patterns, such as Kafka and AWS Lambda, to build robust, high-performance systems;
• Work on decoupling legacy functionalities, ensuring the continuous technological evolution of Pricing and Data products;
• Ensure service stability through active incident management and by creating observability dashboards using tools like New Relic and Grafana;
• Promote a culture of quality within the team through automated testing and by conducting post-mortems for continuous improvement;
• Monitor and optimize cloud infrastructure cost-efficiency by applying FinOps practices;
• Work upstream on requirements, collaborating directly with product management to translate complex business rules into effective technical solutions;
• Operate autonomously in a remote work model, maintaining clear communication and keeping technical documentation up to date (ADRs, RFCs);
• Serve as a technical reference, supporting team members' development and disseminating software engineering best practices.