Growe Talents

Robotics

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Project/Process Automation Manager

Analyst

• Work with cash flow data in payment systems: analyze, reconcile, and prepare operational reports;
• Communicate with payment systems and operational teams on reconciliation and settlement topics;
• Control the correctness of turnovers, costs, and balances in payment systems reporting;
• Handle daily, weekly, and monthly reports, as well as ad-hoc finance requests;
• Work with large amounts of financial data and learn the specifics of different payment providers, markets, and business conditions.

Financial Analyst

QA Engineer

• Design and develop automation frameworks from scratch, enhancing existing frameworks to ensure comprehensive test coverage;
• Collaborate with Software/Test Engineers and Product Managers to understand project requirements and ensure automated testing aligns with business objectives;
• Implement and maintain automated test scripts using the Playwright framework for functional, integration, regression, and UI testing;
• Perform in-depth analysis and debugging of automated test failures, working closely with development teams to resolve issues.

Senior Automation QA Engineer

Customer Support

• Provide personalised, high-quality support to VIP customers across multiple brands;
• Act as the main point of contact for assigned high-value clients;
• Build and maintain strong, long-term relationships;
• Work rotating shifts, including night shifts, weekends, and holidays, ensuring 24/7 availability;
• Handle inquiries, issues, and escalations for different brands within the company;
• Adapt communication style and service standards according to each brand’s guidelines;
• Maintain deep knowledge of each brand’s products, services, and promotions;
• Demonstrate flexibility with schedules and workload;
• Meet KPIs related to response time, customer satisfaction, and retention.

Customer Success Manager

• Design and optimize CRM strategies focused on retention, LTV, and user engagement;
• Develop and maintain advanced segmentation frameworks and lifecycle logic;
• Own gamification mechanics (e.g. missions, tournaments, wheels, challenges) from idea to implementation;
• Configure and optimize loyalty programs and bonus systems aligned with business goals;
• Analyze user behavior and CRM performance, providing actionable insights and hypotheses;
• Contribute to promo planning with a focus on gamified and retention-driven mechanics.

CRM Manager

Backend Engineer

• Write clean, readable code;
• Execute both trivial and non-trivial initiatives;
• Take ownership of the received initiative;
• Coordinate cross-team interactions within the framework of task work.

Senior .Net Developer

• Analyze requirements, specifications, and technical documentation to design effective test cases
• Create and maintain testing documentation (test cases, checklists, bug reports)
• Execute API testing, perform feature and regression testing on different stages, starting from business requests to full-scale production rollout
• Analyze reasons for the failed test, report issues, take corrective actions
• Participate in process improvements to increase the product's quality and the team's performance.

Mid-Level Manual QA Engineer

Public Relations

• Plan and manage brand visibility across key media outlets to maintain leading Share of Voice (SOV);
• Develop and execute a content plan including press releases, articles, interviews and special media projects;
• Brief content writers, edit and distribute press releases and articles, ensuring consistent messaging and high-quality output;
• Manage media events, press briefings, special PR activations;
• Plan and execute seeding activities across online platforms to increase brand visibility and mentions;
• Oversee brand presence and ratings on review platforms (e.g., Trustpilot and similar), ensuring strong reputation management;
• Build and maintain relationships with media partners;
• Collaborate with marketing team to ensure consistent brand communication;
• Monitor brand mentions, sentiment and media coverage; ensure a positive sentiment score;
• Track competitors’ media activity and identify opportunities for differentiation;
• Prepare regular analytical reports on PR performance, coverage, brand perception.

PR & ORM Manager

• Manage and resolve customer inquiries through live chat and ticketing systems;
• Deliver a premium customer experience specifically for the Spanish-speaking market;
• Act as a bridge between customer needs and technical solutions;
• Research and troubleshoot complex issues to provide definitive resolutions;
• Collaborate with internal teams to identify trends and improve service workflows;
• Maintain high-quality standards by adhering to internal support procedures;
• Balance multiple priorities in a fast-paced, high-volume digital environment;
• Utilize bilingual communication to document cases and assist global colleagues.

Customer Support Representative, Latam

Affiliate Manager

• Build and grow long-term relationships with high-value affiliates
• Negotiate custom deals (RevShare, Hybrid, CPA) and exclusive offers
• Collaborate with brand and affiliate teams on joint initiatives
• Represent the company at major industry conferences and networking events (SBC, SIGMA, IGB, etc.)
• Research of the industry insights and market situation
• Initiate strategic partnerships and co-branded activations through day-to-day communication, live meet-ups and joint activities
• Work closely with the marketing and affiliate team to align affiliate marketing strategies with overall business goals