KYC Specialist

Growe Talents

Primary KYC Specialist at Growe managing user verification and KYC documentation processes. Collaborating on fraud prevention and ensuring accuracy in documentation.

Posted 7/8/2026full-timeRemote • 🌎 Anywhere in the WorldMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the flow of incoming documents for primary user verification;
Process KYC documentation manually, primarily for clients;
Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required;
Define the required set of documents for user verification;
Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results;
Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently;
Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls;
Ensure the completeness and accuracy of data provided by clients;
Advise clients on missing KYC documents and verification requirements;
Make decisions on the approval of clients' KYC documentation and third-party verification outcomes;
Utilize various CRM systems and identity verification platforms effectively.

Requirements

What you’ll need

Proficiency in English at an intermediate level or higher
Ability to process large volumes of data in a short period
Ability to work within a rotating shift schedule
Relevant previous experience in the field of customer care/customer onboarding/customer experience
Understanding of basic KYC and AML procedures.

Benefits

Comp & perks

Health & Wellness Focus
Global Medical Coverage
Growth Opportunities
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
Performance-Driven Rewards
Dynamic Work Environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KYC DocumentationData ProcessingFraud PreventionVerification Decision MakingQuality Control Standards

Soft Skills

Client AdvisingWorkload ManagementDecision Making