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KYC Specialist
Growe TalentsPrimary KYC Specialist at Growe managing user verification and KYC documentation processes. Collaborating on fraud prevention and ensuring accuracy in documentation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in KYC documentation processing and fraud detection, ensuring compliance with quality control standards and effective client communication. Proficient in managing large data volumes and utilizing CRM systems for identity verification.
Highest-signal resume keywords
KYC Documentation ProcessingFraud DetectionCRM Systems UtilizationCustomer Care ExperienceAML Procedures Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
KYC DocumentationData ProcessingFraud PreventionVerification Decision MakingQuality Control Standards
Soft Skills
Client AdvisingWorkload ManagementDecision Making
Tools & Technologies
Identity Verification PlatformsCRM Systems
Industry Keywords
Customer OnboardingCustomer ExperienceFraudulent Activity DetectionVerification Results ReviewTarget SLAs
About the role
Key responsibilities & impact- Manage the flow of incoming documents for primary user verification;
- Process KYC documentation manually, primarily for clients;
- Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required;
- Define the required set of documents for user verification;
- Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results;
- Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently;
- Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls;
- Ensure the completeness and accuracy of data provided by clients;
- Advise clients on missing KYC documents and verification requirements;
- Make decisions on the approval of clients' KYC documentation and third-party verification outcomes;
- Utilize various CRM systems and identity verification platforms effectively.
Requirements
What you’ll need- Proficiency in English at an intermediate level or higher
- Ability to process large volumes of data in a short period
- Ability to work within a rotating shift schedule
- Relevant previous experience in the field of customer care/customer onboarding/customer experience
- Understanding of basic KYC and AML procedures.
Benefits
Comp & perks- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
- Performance-Driven Rewards
- Dynamic Work Environment