Payment Operation Manager

Growe Talents

Payment Operations Manager overseeing payments operations and integrations for Jugabet's gaming platform. Managing transaction lifecycles and improving payment experiences across Latin America.

Posted 7/9/2026full-timeRemote • 💃 Anywhere in Latin AmericaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Participate in integration projects with PSPs and payment platforms (gateway/method naming, required fields, validation, limits, cashier infoblocks);
Work with online payments, payment flows, and transaction lifecycles across multiple markets;
Set up and improve cashier UX: payment buttons, instructions, pre-defined amounts;
Oversee day-to-day payment operations: transaction, cashier, balance, and conversion/error-report monitoring, transaction and P2P reconciliation, PSP volume monitoring;
Analyze payment performance, routing, and key operational metrics to continuously improve transaction success and customer experience;
Collaborate closely with providers and internal teams (product, business, support);
Maintain the stability of payment operations in a fast-changing, multi-geo environment;
Take full ownership of operational improvements and payment experience quality, proactively identifying and driving optimizations.

Requirements

What you’ll need

2-3+ years of experience in Payments Operations, Billing, or a similar role within online payments, ideally including exposure to new market/PSP launches;
Strong, hands-on understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;
Confidence working with financial and transactional data, including budgeting, settlement calculations, and commission/cost optimization;
Experience in Microsoft Excel and Tableau (dashboards, monitoring reports);
Experience communicating with international partners and payment service providers, both verbally and in writing;
Upper-Intermediate level of English (some internal teams communicate only in English);
Experience in iGaming will be a plus.

Benefits

Comp & perks

Health & Wellness Focus
Global Medical Coverage
Growth Opportunities
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
Performance-Driven Rewards
Dynamic Work Environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Payments OperationsTransaction Lifecycle ManagementPayment Flow OptimizationData AnalysisBudgetingSettlement CalculationsCommission OptimizationCashier UX ImprovementP2P ReconciliationPSP Volume Monitoring

Soft Skills

Effective CommunicationCollaborationProblem-Solving