Green Street

Account Manager

• Renewing existing accounts with increased service levels and pricing
• Demonstrating expertise in communicating and selling all aspects of the Green Street platform
• Creating and implementing a key account strategy and account plan for each client
• Forecasting revenue for upcoming renewals on monthly, quarterly and annual bases
• Training clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform
• Obtaining and effectively communicating responses to client questions and data requests, and facilitating interaction between clients and research staff
• Providing feedback from clients to assess possible enhancements to existing products and the need for new products
• Transitioning new clients from point of sale to the Green Street platform
• Maintaining accurate customer database of industry contacts and interactions for reporting, and utilizing various tools (Salesfore, Salesloft, Gong, etc.)
• Consistently providing detailed updates on activities to Account Management team
• Contributing to team effort and work on special projects
• Identifying upsell and cross sell opportunities to drive incremental revenue for New Business

Enterprise Account Manager

Human Resources

• Administer employee benefits and insurance programs such as private medical insurance, multisport cards, meal vouchers, life insurance etc.
• Maintain various internal & external benefits platforms and process enrollments, terminations and other applicable changes when necessary
• Coordination with external vendors and brokers to troubleshoot benefits queries
• Provide support with administrative benefits tasks such invoice reconciliation, discrepancy resolution and invoice approvals
• Partner with People Operations Manager on annual insurance renewal & re-enrollment process
• Collaborate with the global payroll team to support payroll processing including collecting new hire and termination data as well as providing updated pay and deduction changes
• Initiate vendor approval process in accordance with company procedures
• Work within internal systems and tools (Shredy, Paylocity, Ben, Freshservice) to streamline the employee lifecycle (collect signatures, onboarding, time off tracking, offboarding)
• Drafting employment contracts and addendums and all other necessary documentation related to the hiring and termination of employees
• Organize and maintain accurate employee records, including physical and electronic file systems
• Support local People & Culture Manager throughout the leave of absence process including providing guidance on leave entitlements and ensuring compliance with company policies and local legislation
• Act as a point of contact for various employee questions such as benefits, leaves of absence, performance reviews, time off requests etc.

HR Operations Assistant

Sales Development Rep

• Develop and execute on call and email campaign strategies to qualify inbound sales-ready leads
• Develop a deep knowledge of the Green Street product offerings, and the companies and prospects who would use them
• Hold qualification calls with the leads that are assigned to you
• Build and manage an extensive lead pipeline, hitting on-time activities
• Consistently achieve inbound qualified meeting goals as well as other daily KPIs
• Research accounts and key prospects, generate interest, and develop relationships to stimulate opportunity

Inbound Sales Development Representative

Account Executive

• Own pipeline generation through a balance of self-sourced prospecting and inbound opportunities
• Leverage AI-Powered Prospecting Tools and Sales Intelligence Platforms to Identify and Engage High-Value B2B Target Accounts at Scale
• Manage a high-volume pipeline of active opportunities
• Build relationships across organizational levels
• Utilize excellent discovery to uncover prospect business goals and pain points
• Position Green Street's value by articulating how our products improve business outcomes
• Develop a deep understanding of Green Street's products, pricing, and competitive landscape
• Operate with an entrepreneurial mindset
• Collaborate cross-functionally with colleagues across business units

Senior Account Executive

Lead Generation

• Conduct structured research to identify potential attendees and buyers across LPs, GPs, developers, lenders, advisors, and service providers.
• Map organisational structures to identify relevant decision-makers by role, seniority, geography, sector focus, and investment strategy.
• Build, maintain, and continuously refine robust datasets aligned to each event’s thematic focus and commercial objectives.
• Qualify leads based on relevance, seniority, likelihood to attend, and revenue-generating potential.
• Track and manage data hygiene, including bounced contacts, opt-outs, and changing market intelligence.
• Provide targeted, segmented lead lists to Audience Development and Sales teams to support invitation strategy and delegate sales.
• Collaborate with Compliance and Legal to ensure all data usage aligns with GDPR, consent frameworks, and internal data governance policies.
• Work closely with Marketing Operations to ensure data is accurately segmented, tagged, and uploaded across CRM and marketing platforms.
• Execute digital marketing activity to support conference and awards promotion across owned channels.
• Organic social media posting, including:
• Event awareness and registration messaging
• Session, agenda, and topic highlights
• Speaker, sponsor, and judge announcements
• Countdown and reminder posts aligned to key milestones
• Update event website pages, including:
• Event overviews and value propositions
• Target audience definitions and attendee breakdowns
• High-level themes, topics, and sector coverage
• Speaker, sponsor, and partner visibility
• Support with email marketing, including:
• Event launch and awareness emails
• Session, speaker, sponsor, and judge promotion
• Targeted communications to priority audience segments
• Work with internal stakeholders to ensure digital content reflects the right audience focus, messaging, and commercial priorities.
• Use data insights to inform marketing targeting, messaging, and channel prioritisation.

Marketing, Data & Lead Generation Specialist

• Support employee relations matters and investigations
• Conduct employee exit interviews
• Assist with drafting HR policies and employee handbook content
• Provide general HR guidance to employees and managers

Employee Relations Specialist

Sales Operations Manager

• Build and optimize enterprise-level scalable go-to-market (GTM) processes
• Partner with Marketing to strengthen lead flow and attribution visibility
• Evaluate and optimize GTM tooling
• Support the rollout of new tools and capabilities
• Develop and implement segmentation models and account ownership frameworks
• Monitor process health and tooling effectiveness

Sales Operations Analyst

• Develop and execute on call and email campaign strategies to qualify inbound sales-ready leads
• Hold qualification calls with the leads that are assigned to you
• Build and manage an extensive lead pipeline, hitting on-time activities
• Consistently achieve inbound qualified meeting goals as well as other daily KPIs

Customer Success Manager

• Become an expert on the commercial real estate industry, Green Street’s platform and our users’ workflows
• Train users on the most effective ways to use Green Street to achieve their business objectives
• Conduct Customer Success activities including user onboarding, training, and support to maximize client retention and growth
• Proactively engage users at key touchpoints and expand the Green Street use case
• Identify new and creative ways to engage with clients and grow the overall value Green Street can deliver
• Partner with Account Management to identify at risk accounts and improve retention outcomes
• Work alongside Account Management to identify and train new groups of users within our clients who would receive value from using Green Street
• Identify and advocate for clients’ needs throughout Green Street
• Contribute to the client feedback loop and influence the product roadmap to develop relevant solutions for our users
• Become a trusted partner for our clients
• Hit annual KPIs for user and usage growth, client health scores, and retention rates

Senior Customer Success Manager

Business Development Rep

• Identify and convert leads to secure immediate sales and pre-orders
• Build a new account base through multi-channel outreach, networking, and lead generation
• Introduce the brand to target audiences, media, and industry influencers to generate pre-launch buzz
• Gather real-time feedback from early adopters to refine future event offerings
• Develop deep knowledge of real asset finance and sales processes related to IJGlobal and Green Street
• Maintain precise Salesforce records for pipeline tracking and provide accurate revenue forecasts
• Partner with marketing, editorial, and programming teams to maximize revenue streams

Business Development Manager – Events

Data Engineer

• Lead and manage a team of data engineers and data QA engineers, fostering a collaborative and high-performance culture
• Design and develop robust data ingestion, ETL processes, and ensure data integrity and high availability
• Document and manage data models, schema designs, and ER diagrams, ensuring a well-architected and scalable data structure
• Oversee the development and maintenance of data architecture, optimizing for performance and reliability
• Collaborate with research and product teams to enhance our analytical capabilities and streamline workflows
• Conduct analysis on large, aggregated datasets (e.g., demographic, geographic, GIS/spatial)
• Coordinate effectively with both onshore and offshore development teams, ensuring alignment and meeting project objectives

Lead Data Engineer

• Support employee relations matters including investigations, documentation, coaching conversations, and follow-ups
• Partner with People & Culture leadership on performance improvement processes (PIPs), including documentation, meeting coordination, and ongoing tracking
• Participate in employee meetings related to employee relations matters as needed
• Ensure employee relations issues are handled consistently, timely, and with appropriate documentation
• Partner with external employment counsel as needed by supporting information gathering, documentation, and follow-up in coordination with People & Culture leadership
• Conduct employee exit interviews and synthesize insights and trends
• Partner with People & Culture leadership to identify themes, risks, and opportunities based on exit data
• Support offboarding processes to ensure a smooth, respectful, and compliant employee experience
• Assist with drafting, updating, and maintaining HR policies and employee handbook content
• Provide general HR guidance to employees and managers on policies, procedures, and HR programs
• Collect and analyze employee data and trends (e.g., attrition, exit themes, engagement insights) to help proactively identify risks and inform People & Culture decisions

HR Generalist

• Drive new business by engaging qualified leads through strategic outreach, including phone calls and personalized email campaigns
• Manage and grow a sales pipeline using discretion, independent judgment, and initiative
• Accurately track sales activities and forecast revenue through Salesforce
• Develop and execute a high-volume sales plan to boost revenue and build brand visibility
• Meet and exceed key performance metrics, including outreach and engagement goals
• Prospect new opportunities while effectively managing multiple leads through the sales funnel
• Synthesize and leverage market data to craft relevant, tailored outreach
• Collect and document prospect feedback to refine messaging and improve sales strategies

• Strategically engage high-potential prospects across diverse communication channels, crafting personalized outreach strategies that transform qualified leads into long-term, valuable client relationships
• Exercise discretion and independent judgment to manage and expand an existing sales pipeline, ensuring consistent progress and growth
• Proactively track and update pipeline activity and revenue forecasts using Salesforce to maintain accurate and up-to-date records
• Identify and assess new sales opportunities, moving multiple prospects through the sales pipeline efficiently
• Develop and execute a comprehensive sales plan aimed at high-volume prospect engagement to drive revenue and enhance brand awareness
• Achieve key activity and performance metrics, including call volume, email engagement, and other relevant targets
• Gather and analyze real estate, transaction, and securities data to facilitate relevant and impactful prospect engagement
• Understand and document prospect feedback throughout the sales cycle to refine and improve sales strategies

Revenue Operations

• Architect and Optimize Enterprise-Level Scalable Go-to-Market (GTM) Processes: Advanced Lead Routing, Comprehensive Sales Lifecycle Management, and Strategic Revenue Pipeline Optimization
• Partner with Marketing to strengthen lead flow, attribution visibility, and lifecycle integrity, improving conversion and reducing funnel ambiguity
• Evaluate and optimize GTM tooling, ensuring platforms are integrated, adopted, and aligned to defined workflows
• Translate business requirements into system logic and partner closely with GTM System & Tools team and technical resources to deliver enhancements
• Identify sources of workflow friction and proactively implement improvements to simplify execution and reduce manual work for commercial teams
• Support the rollout of new tools and capabilities in partnership with Enablement, ensuring operational readiness and sustained adoption
• Develop and implement segmentation models, rules of engagement, and account ownership frameworks across the Commercial organization
• Monitor process health and tooling effectiveness, using data and stakeholder feedback to drive continuous improvement
• Explore emerging technologies, including AI-enabled workflows and automation, helping position the organization to thoughtfully adopt next-generation capabilities

Enterprise Account Manager

HR Operations Assistant

Inbound Sales Development Representative

Senior Account Executive

Marketing, Data & Lead Generation Specialist

Employee Relations Specialist

Sales Operations Analyst

Inbound Sales Development Representative

Senior Customer Success Manager

Business Development Manager – Events

Lead Data Engineer

HR Generalist

Account Executive

Account Executive

Revenue Operations Manager