Green Street

Payroll

• Manage end-to-end payroll processing for U.S. and oversee the payroll process for international employees
• Coordinate with external payroll providers on changes in payroll, queries, policy examinations, audits
• Lead all payroll, 401K, workers compensation, and other payroll related audits
• Serve as primary point of contact for employee payroll inquiries
• Manage the reconciliation and distribution of payroll benefits/deductions for all entities

Global Payroll Manager – Temporary

Customer Success Manager

• Become an expert on the commercial real estate industry, Green Street’s platform and our users’ workflows
• Train users on the most effective ways to use Green Street to achieve their business objectives
• Conduct Customer Success activities including user onboarding, training, and support
• Proactively engage users at key touchpoints to expand their use case for Green Street and mitigate account attrition
• Identify and advocate for clients’ needs throughout Green Street

Senior Customer Success Associate

Account Executive

• Drive new business by engaging qualified leads through strategic outreach, including phone calls and personalized email campaigns
• Manage and grow a sales pipeline using discretion, independent judgment, and initiative
• Accurately track sales activities and forecast revenue through Salesforce
• Develop and execute a high-volume sales plan to boost revenue and build brand visibility
• Meet and exceed key performance metrics, including outreach and engagement goals
• Prospect new opportunities while effectively managing multiple leads through the sales funnel
• Synthesize and leverage market data to craft relevant, tailored outreach
• Collect and document prospect feedback to refine messaging and improve sales strategies

Account Manager

• Training clients on Green Street’s Research
• Lead structured onboarding for new Green Street subscribers
• Conduct regular check-ins and business reviews
• Actively collect and relay client feedback to internal teams
• Own the full renewal cycle for first-year accounts
• Identify and develop upsell and cross-sell opportunities

Data Engineer

• Architect and build database schema, data ingestion models, ETLs, and testing to uphold data integrity and availability
• Develop, maintain, and optimize current data architecture and pipelines, while maintaining documentation
• Provide leadership and mentorship to junior team members through training, pair programming, and code reviews
• Collaborate with product, research, operations, and front-end teams to build innovative solutions to achieve business goals
• Perform analysis on large aggregated (e.g. demographic, geographic, GIS / spatial) datasets
• Work directly with a development team in California and other offshore development team members in various time zones
• Able to overlap with US West coast 3 – 4 hours to handle hand-over discussions, triage issues, etc.

Senior Data Engineer

• As part of the team, you will be the first port of call for any subscribers in your book of business who may have any account issues or queries
• Handle some administrative tasks for your clients, such as pulling subscriber usage reports, cleaning up databases and running product demonstrations with clients
• Relay the value of Green Street’s products to our clients by understanding how our solutions meet their needs, improve the business process and address the gaps of alternative solutions - this will be accomplished through consultative account mapping and regular check-ins with your clients in your book
• Meeting preparation and research to support your own accounts
• Become an expert on both the Green Street product suite and our client base
• Responsible for renewing subscriptions with the aim of account growth and revenue expansion to achieve targets set by the business and Commercial Leadership Team
• Work closely with colleagues across functions and business units to ensure cross-fertilization of ideas, best practices, and training
• Deliver informative presentations confidently and proficiently both face-to-face and remotely
• Ensure that our subscribers receive best in class customer service and are wholly satisfied through proactive communication
• Investigate bugs and technical issues and work with our product management team to resolve
• Work with product management to advise and provide feedback to the wider commercial team and inform clients of new product features and launches

Sales Development Rep

• Develop an advanced understanding of our products and the companies/prospects who would use them
• Work to meet and exceed monthly goals surrounding outbound emails, calls, meeting arrangement
• Develop ideal customer profiles for outbound prospecting and build a robust pipeline of prospects in defined US markets across the entire product suite
• Develop and execute prospect engagement campaigns with Marketing, Sales, and Account Management to drive referred pipeline and revenue generation
• Achieve key activity (e.g., calls, emails, meetings set) and other performance metrics

Outbound Sales Development Representative

Financial Planning and Analysis

• Pitching and writing at least 3-5 exclusives per week and/or 6-8 other proprietary content per week
• Write news stories leveraging IJGlobal data
• Maintaining broad and high-level contact with the market through daily telephone calls and frequent face-to-face/virtual meetings
• Collaborating with other team members and other functions

Global Payroll Manager – Temporary

Senior Customer Success Associate

Account Executive

Account Manager

Senior Data Engineer

Account Manager

Outbound Sales Development Representative

Senior Reporter, Infrastructure Finance