Green Street

Enterprise Account Manager

Green Street

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $100,000 - $150,000 per year

About the role

  • Renewing existing accounts with increased service levels and pricing
  • Demonstrating expertise in communicating and selling all aspects of the Green Street platform
  • Creating and implementing a key account strategy and account plan for each client
  • Forecasting revenue for upcoming renewals on monthly, quarterly and annual bases
  • Training clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform
  • Obtaining and effectively communicating responses to client questions and data requests, and facilitating interaction between clients and research staff
  • Providing feedback from clients to assess possible enhancements to existing products and the need for new products
  • Transitioning new clients from point of sale to the Green Street platform
  • Maintaining accurate customer database of industry contacts and interactions for reporting, and utilizing various tools (Salesfore, Salesloft, Gong, etc.)
  • Consistently providing detailed updates on activities to Account Management team
  • Contributing to team effort and work on special projects
  • Identifying upsell and cross sell opportunities to drive incremental revenue for New Business

Requirements

  • A Bachelor’s degree with high distinction in finance, accounting, real estate, economics, or a related field
  • 3-5+ years of experience in a sales or customer service environment
  • Superior relationship management skills and a desire to help people
  • Strong motivation to achieve results and collaborate effectively with team members
  • Experience negotiating with clients, or a desire to learn
  • Excellent communication skills, both verbal and written
  • Competent computer skills to perform essential functions listed above (Word, Excel, PowerPoint, and Access)
  • Well-developed presentation skills
  • Fundamental understanding of financial industry (investment banks, lenders, private equity firms, hedge funds, stocks, bonds, etc.) with preference for understanding of Commercial Real Estate.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account strategyrevenue forecastingclient trainingdata analysisrelationship managementnegotiationpresentation skillscustomer database management
Soft Skills
communicationcollaborationmotivationteamworkcustomer service