Grainger

Manager

• Translates leadership and strategic direction for hourly branch team members
• Communicates and executes a sound business strategy to team members that embraces change management.
• Makes sound, fact-based business decisions to support the needs and objectives of the business.
• Lead the team to become the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the location’s efforts for all customer interactions within aligned branch locations.
• Build strong internal and external partnerships to facilitate success and embed branch locations and technical expertise as critical value triggers for customers.
• Balances operating expenses with higher level of service while looking for ways to improve processes and remove non-value added activities.
• Implements proper staffing strategies to ensure flexibility with the proper mix of FT and PT team members.
• Builds a continuous improvement (CI) culture by promoting CI methodologies and supporting implementation of projects.
• Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company.

Store Manager

Sales

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.
• Support both branches in Indianapolis.

Branch Sales Associate – Part Time

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Branch Sales Associate, Part Time

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Account Executive

• Retain and penetrate the US-centric business of large global corporate accounts with the MRO potential of $25 - $100 million or greater.
• Develop headquarters and site-specific relationships to lead contract compliance, expansion and to ensure Grainger becomes the organizations primary MRO provide in both product and services.
• Negotiate profitable business, ensure the implementation and compliance to agreements both with the customer and field-based sales resources and Grainger resources.
• Develop and implement multi-year business plans for the accomplishment of Company sales, GP and related services objectives.
• Manage relationship plan with field and corporate leadership.
• Maintain C-suite client relationships.
• Provide functional direction and personal involvement to support the Field in the planning, penetration and barrier removal within sites.
• Maintain rate of growth with existing National Accounts and develop/negotiate new agreements that position Grainger as the Primary or sole source MRO provider.
• Evaluate the development, or discontinuation of Account agreements through the contract management process.
• Develop and ensure the implementation value-added programs and important measurements that align the customer’s business objectives with our core value proposition.
• Provide visible leadership and facilitation of the sales management process to create improved revenues and earnings.
• Informally lead by coaching Account Managers relative to the strategic implementation of customer specific market plans while providing feedback for their professional development.
• Provide leadership in Change Management methodology within the company and throughout the customer’s organization.
• Utilize CI methodology/practices to improve customer/company practices.

Strategic Accounts Executive

• Provide solutions and easily connect with walk-in customers and help other team members to do the same.
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations by using guidance and advanced knowledge.
• Complete a variety of branch processes that are important to the branch's operation and overall effectiveness.
• Shift focus to perform a variety of warehouse tasks and report to Branch Manager.

Branch Sales Specialist, Part Time

Branch Sales Associate

Branch Sales Associate – Part-Time

Account Manager

• Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies
• Build and execute account plans focused on growing all customers through building relationships
• Demonstrate the features and benefits of products and services effectively
• Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales
• Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that balance customer satisfaction with profitability
• Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress
• Expand customer contacts to strengthen relationships and uncover additional business opportunities
• Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs

Field Account Representative

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Operations

• Support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.
• Customer Service/Inventory Management Services multiple customer locations on a designated route by providing the following services: -Receive and stock purchased product in designated customer locations.
• Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
• Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
• Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
• Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
• Meet defined KPI’s for the position.
• Non-Route Based Activities as required, such as: Perform machine break/ fix activities for different machines at the customer's site.
• Implement territory work relating to planning and execution of customer inventory projects.
• Perform data collection (related to inventory information) at customer sites.
• Ensure accurate information is collected to help direct the KeepStock implementation process.
• Assist customers with staging, labeling, and organizing product at a customer site.
• Complete product relocation and discontinuation process.
• Travel required Branch Responsibilities as assigned.
• Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program).
• Execute onsite service component of account strategy as defined by cross-functional business partners.
• Work with sales partners to improve customer experience and increase business.

Field Operations Associate II

Systems Engineer

• Implement, configure, and develop S4 HANA projects with Agile methodology
• Implement, configure and develop EWM objects with Agile methodology
• Provide Hyperscale support
• Work on different processes of EWM which includes inbound process and outbound process
• Implement and support SAP ABAP Projects
• Work as an ABAP lead implementing, configuring, and designing road maps for SAP projects and coordinating with domain leads to be involved in designing IFRS16 reporting and month end activities.
• 30% domestic travel required to support end users.

Senior Business Systems Analyst

Full-stack Engineer

• Analyze business requirements and design scalable Salesforce solutions.
• Configure and integrate Salesforce Service Cloud with Amazon Connect and AWS.
• Design and develop Salesforce applications using Apex, Visualforce, and LWC.
• Develop backend APIs and system integrations using Salesforce services, Node.js, and AWS technologies.
• Implement CI/CD pipelines using Salesforce DX, GitHub Actions, and Jenkins.
• Participate in Agile development to plan sprints and deploy features.

Store Manager

Branch Sales Associate – Part Time

Branch Sales Associate, Part Time

Branch Sales Associate, Part Time

Strategic Accounts Executive

Branch Sales Specialist, Part Time

Branch Sales Associate, Part Time

Branch Sales Associate

Branch Sales Associate – Part-Time

Field Account Representative

Branch Sales Associate, Part Time

Branch Sales Associate, Part Time

Field Operations Associate II

Senior Business Systems Analyst

Software Engineer IV