Grainger

Manager

• Provides strategic leadership to a team of Team Member Relations Advisors and Senior Advisors across multiple business groups by aligning priorities, guiding decision‑making, and ensuring cohesive execution to strengthen organizational effectiveness.
• Ensures consistent, high‑quality execution of investigations, performance improvement processes, and policy interpretation by establishing clear expectations, monitoring casework, and reinforcing adherence to standards.
• Serves as the primary escalation point for complex, high‑risk, or sensitive employee relations issues by independently conducting thorough investigations into Title VII allegations, policy violations, complaints, concerns, and disputes, and manages escalated performance improvement matters to mitigate risk and uphold organizational integrity.
• Partners closely with HRBPs, Legal, Compliance, and business leaders to reduce risk, strengthen leader capability, and enhance the team member experience through proactive consultation and cross‑functional alignment.
• Establishes and maintains Standards of Excellence for case management, documentation quality, and investigation methodology to drive consistency, accuracy, and fairness across all ER practices.
• Analyzes ER data, identifies trends, and provides strategic insights that inform organizational decision‑making and support effective risk‑mitigation strategies.
• Leads enterprise‑wide process improvements by developing tools, training, and scalable best practices that elevate the effectiveness and efficiency of the TM Relations function.
• Develops team capability and increases adoption and optimization of TMR practices through coaching, feedback, SLA management, and ongoing development planning to build a high‑performing, future‑ready team.

Senior Manager, Team Member Relations

Financial Planning and Analysis

• Assist in the development of monthly, quarterly, and annual analyses of Grainger Canada’s financial results
• Work with the regions and various corporate support functions in the development of ad hoc financial analyses of customer, product, or service related issues and opportunities.
• Assist in the development and execution of the annual financial planning process, including preparation of various supporting financial analyses, reports and presentations
• Assist in the completion of quarterly financial forecasts and the development and reporting on of contingency plans designed to meet various corporate financial targets
• Assist in the analyses of various customer segmentation analyses, including further refinements to the existing Small, Medium, Large and National Account segmentation methodology and analysis
• Review and update the customer segment profitability analysis
• Assist in the development of Capital Appropriation Requests, including the development of financial forecasts and discounted cash flow analyses, as well as working with project sponsor/project manager in the development of the business case documentation, as appropriate

Financial Analyst

Operations

• Branch Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
• Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
• Promote Company products and services to customers and provide substitutions where required
• Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
• Processing customer transactions.
• Providing customer updates when required on delivery, lead times, quotes, etc.
• Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
• Collaborating with KS customers on program/product updates for vending/VMI program.
• Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
• Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
• Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available.
• This includes scanning, put away and spot buys of products.
• Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
• Follow designated customer route as defined by routing software tools.
• Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
• Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
• Comply with the safety and inspection requirements of the facility where the service is being provided.

Field Operations Associate

• Leads day-to-day equity plan administration by overseeing awards, releases, exercises, cancellations, and adjustments to ensure accuracy, compliance, and timeliness in all transactions.
• Manages vendor partnership and service delivery by acting as the primary liaison with the stock plan administrator, monitoring SLAs, resolving issues, coordinating testing cycles, and driving capability enhancements to maintain program integrity.
• Oversees integrations between vendor, Payroll, and HRIS by validating tax, employee, and award data, identifying discrepancies, and implementing corrective actions to ensure data completeness and accuracy.
• Supports participant communication and education by collaborating with Executive Compensation and Communications to create clear FAQs, executive materials, enrollment guides, and timely program updates that enhance participant understanding.
• Maintains audit readiness and controls by partnering with Controllership and SOX to support testing and documentation, strengthen internal controls, and ensure adherence to policies and regulatory requirements.
• Delivers reporting and analytics by developing dashboards that track plan activity, share pool usage, dividend accruals, and proxy-related metrics, providing actionable insights for leadership and external reporting.
• Leads process improvement and automation initiatives by optimizing workflows, reconciliations, and system integrations to increase efficiency, transparency, and scalability.
• Develops and guides team members by providing coaching, oversight, and subject-matter expertise to analysts, fostering a culture of accuracy, curiosity, and collaboration.

Manager, Equity Compensation

Learning and Development

• Develops training for 7,600+ Branch and Distribution Center team members and leaders, driving onboarding, process understanding, and performance consistency.
• Uses instructional design methodology to create and refine content.
• Collaborates with Design Leads, subject matter experts (SMEs), and internal partners to understand training needs and build learning that meets objectives.
• Designs learning across a range of modalities including instructor-led training (ILT), web-based training (WBT), microlearning, and blended learning solutions.
• Builds storyboards and scripts and converts them into interactive, engaging eLearning modules using tools such as Articulate Storyline, Rise, Camtasia, or Vyond.
• Creates learning solutions that incorporate multiple learning styles and are suitable for a non-wired, hourly workforce (e.g., job aids, short videos, huddle visuals).
• Manages the on-time completion of multiple deliverables aligned with project timelines
• Updates and maintains existing content, ensuring accuracy, visual consistency, and adherence to OST learning standards.
• Manages and organizes content source files in shared repositories, ensuring version control and accessibility.
• Partners with Program Owners and operational leaders to update or refresh existing learning resources as business needs evolve.
• Supports process improvement by identifying opportunities to streamline content development and minimize turnaround time.
• Participates in communities of learning professionals to share best practices and stay current on emerging trends, tools, and technologies.
• Troubleshoots and repairs functionality of eLearning courses and related training materials.
• Supports change adoption efforts by translating process or policy updates into short, self-paced learning deliverables (e.g., explainer videos, microlearning).

Instructional Designer

Communications

• Partner early with project teams to identify impacts, shape communication strategies, and sequence communications and training for effective adoption.
• Lead communication and readiness planning for operational changes, ensuring field teams clearly understand the “why,” “what,” and “how.”
• Act as the steward of field mindshare by sequencing communications, prioritizing messages, and protecting field capacity from overload or conflicting information.
• Use field capacity insights to plan with cross-functional partners when initiatives must be sequenced or spaced to avoid saturation.
• Monitor change saturation and recommend timing adjustments to protect field capacity.
• Develop and manage field-facing communication plans and calendars that reduce noise and support operational priorities.
• Translate complex information into simple, plain-language narratives and align training materials to the core change story.
• Provide message maps, impact insights, and recommendations that strengthen training and leader enablement.
• Set operational communication standards, templates, and rhythms that drive consistency and accessibility for frontline audiences.
• Oversee channel governance, in partnership with Corporate Communications, across email, SharePoint, video, and digital signage, using engagement data to optimize reach and comprehension.
• Define and track communication KPIs; use engagement data and field feedback to strengthen targeting, sequencing, and clarity.
• Introduce innovative formats to improve clarity and retention.
• Partner with Org Effectiveness to champion enterprise frameworks, tools, and resources to ensure consistent change management methodology aligned to enterprise standards.
• Partner with IT, HR, and platform owners to improve content workflows and findability.
• Partner with Corp Comms and serve as a direct liaison between the teams to ensure alignment with leader messaging.
• Partner with Corporate Brand teams to ensure all Fulfillment Network communications and materials consistently reflect enterprise brand standards, visual identity, and tone, reinforcing a unified and professional presence across channels.
• Guide development of clear, accurate, actionable field content; oversee work from the Communications Specialists and visual multimedia designer.
• Create concise summaries and cascades that distill complex initiatives for field consumption.
• Build strong cross-functional partnerships to ensure coordinated messaging and a consistent understanding of changes.
• Coach and develop direct report(s), promoting a field-first mindset and high standards of clarity and accuracy.

Manager, Field Communications – Change Management

Analyst

• Supports the annual SOX 404 risk and scoping assessment by analyzing financial reporting processes, systems, and third-party providers to ensure appropriate controls exist and updates the internal controls framework to maintain compliance and mitigate risk.
• Partners with control owners to review and validate process documentation, including narratives, flowcharts, and risk/control matrices, to confirm accuracy and completeness; conducts walkthroughs and testing to verify control design and operating effectiveness, enabling Management’s ICFR assessment.
• Collaborates with control owners to remediate deficiencies identified during design or operating effectiveness testing of financial, entity-level, and SOC 1 controls, ensuring timely resolution and strengthening control reliability.
• Provides controls expertise for new financial processes or changes to existing SOX 404 in-scope processes by performing targeted reviews and deep dives, ensuring alignment with compliance requirements and best practices.
• Acts as an end-to-end controls expert on cross-functional projects, system implementations, and process improvement initiatives to embed strong controls and drive efficiency across SOX and non-SOX environments.
• Develops and maintains effective relationships with key SOX stakeholders, including Finance leadership and external auditors, to facilitate collaboration, transparency, and timely issue resolution.
• Assists in leading and coaching team members in Panama through SOX training, guidance on control testing, and issue resolution to build capability and ensure consistent execution.
• Supports reporting of control status and deficiencies to Control Owners, Management, and the Audit Committee to provide visibility and enable informed decision-making.

Senior Global Internal Controls Analyst

Full-stack Engineer

• Lead the design and implementation of backend services that enable AI-powered, real-time and asynchronous applications
• Own backend architecture decisions, including service boundaries, state management, and request orchestration
• Build scalable, reliable systems that support streaming, event-driven, and low-latency workflows
• Define and maintain clear API contracts and data models with extensibility and backward compatibility in mind
• Ensure backend platforms meet reliability, performance, and observability standards in production environments
• Partner with front-end engineers to deliver efficient, well-integrated end-to-end solutions
• Drive improvements to CI/CD, automated testing, and deployment practices for backend services
• Influence the technical roadmap and contribute to long-term platform strategy for AI-enabled capabilities
• Act as a technical leader and mentor, raising system design and backend engineering maturity across the team

Software Engineer IV

Security Analyst

• Perform information security risk assessments, control testing, and security reviews across systems, applications, and processes
• Support compliance efforts by assessing alignment with internal policies, regulatory requirements, and industry frameworks such as NIST CSF, PCI DSS 4.0, and related standards, and by assisting in the identification and tracking of remediation activities
• Contribute to third-party risk management activities, including reviewing vendor security documentation, conducting risk assessments, and supporting risk rating, issue tracking, and risk acceptance processes
• Support technology initiatives—such as new system implementations, cloud services, and process changes—by identifying potential risks and control gaps and advising on mitigation strategies
• Work independently on assigned assessments while escalating complex risks as needed, contributing to continuous improvement of the organization’s information security risk management program

Security Analyst – Risk

Engineering Manager

• Own the end-to-end delivery and reliability of address standardization, validation, and enrichment services.
• Provide guidance and leadership to Software Engineers, helping define their roles responsibilities, and expectations.
• Support career development through regular feedback, goal setting, and performance management.
• Ensure healthy team operations, including sustainable delivery, on-call practices, and incident response.
• Act as a key partner to product and downstream engineering teams that consume address APIs.
• Lead incident response, root cause analysis, and follow-through on preventative improvements.
• Champion automation, monitoring, and observability across the platform.
• Collaborate with Product Managers to align on product roadmaps and translate requirements into actionable strategies.
• Promote continuous improvement in software development processes and workflows using metrics to guide decision-making.
• Ensure adherence to established development standards, coding practices, and quality assurance processes.
• Track and analyze metrics to monitor team effectiveness and quality outcomes.
• Identify process inefficiencies or quality issues and implement improvement initiatives.
• Serve as a point of contact for escalation related to the team’s projects and deliverables.

Software Engineering Manager

Events

• Lead, mentor, and manage a team of corporate Event Planners.
• Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities to enhance team skills and talent.
• Directly plan and execute events or workstreams as assigned, supporting meeting strategies across a portfolio of events with varying size, and goals, providing expertise and industry best practice to maximize value (cost savings, return on investment, attendee satisfaction etc.).
• Partner with event team members to plan and execute components of events such as managing budgets, registering events, negotiating with vendor on travel and accommodations, food and beverage, audio visual and transportation, while creating unique experiences.
• Develop and maintain relationships with Business Partners and other cross functional teams.
• Communicate with stakeholder event progress, budget and post event follow-up and reconciliation.
• Support the leadership team’s strategic direction and operational implementation opportunities by translating organizational goals into actionable event strategies and process improvements.
• Support strategic direction and operational implementation, as designed by Event Team leadership.
• Oversee the allocation of resources and event assignments across the team, ensuring balanced workloads and successful execution of all planned events.
• Develop, document, and implement standardized processes, templates, and best practices for event planning, budgeting, vendor management, and post-event analysis across the entire team independently or in partnership with event leadership team.
• Oversee events budget and planner dashboards to ensure events are coming in at or under budget and planning aligns with agreed upon timelines.

Events Manager

Machine Learning Engineer

• Partner with data scientists and data engineers to develop, deploy, and maintain machine learning solutions, from data pipelines to production model serving.
• Build scalable, efficient, and automated processes for large-scale data analysis, model development, validation, and deployment.
• Design and maintain ETL pipelines and workflow orchestration to support production ML systems.
• Deploy and operate machine learning workloads and services on containerized infrastructure (AWS, Kubernetes).
• Automate critical system operations and improve reliability, observability, and performance of ML systems.
• Explore and evaluate emerging technologies and tools to improve ML development velocity and platform capabilities.
• Provide technical support to platform users throughout the ML development lifecycle and assist in resolving production issues.
• Develop documentation and best practices to help users more effectively leverage ML systems and tools.

Machine Learning Engineer II

Security Engineer

• Lead the Information Security Risk team in alignment with security strategy and regulatory or legal obligations.
• Manage and execute the security risk program in collaboration with Information Security teams and stakeholders.
• Management, alignment, mapping, continuous improvement of internal security controls framework and control owner relationships in conjunction with the compliance team.
• Integration expertise of vendor risk reviews, control exceptions, risk assessments, or security control requirement services.
• Subject Matter Expert to stakeholders and team in relation to the spirit of controls, associated security framework or regulation, and alignment to information security.
• Ensuring hiring, training, staff development, performance management and annual performance reviews are aligned and effectively executed to continue to grow skills and capabilities in accordance with Grainger’s strategic needs.
• Monitor external developments that may impact overall risk profiles, including emerging threats, technological developments, regulatory changes, etc.
• Manage the intake of third parties through the risk evaluation process to determine risk levels and priorities of vendors and mitigating any residual risks and/or risk acceptances.
• Report key operational, and program metrics designed to provide transparency of key attributes such as compliance readiness, security framework alignment, program maturity and operations.

Manager, Information Security – Risk Management

Systems Engineer

• Independently configure system solutions for defined business requirements within an application.
• Collaborate with product owners and business users to refine user stories.
• Create, execute, and validate test cases across configuration and functional changes.
• Document functional specifications and user procedures.
• Troubleshoot common issues related to configuration, master data, and user errors.
• Maintain security, compliance and audit standards.
• Contribute to process improvement efforts by identifying inefficiencies in the current config and process flow.
• Track and improve metrics for system effectiveness and delivery processes.
• Participate in release planning and ensure timely delivery of stories.
• Provides functional configuration and testing expertise in core business systems.
• Translates business requirements into functional specs and supports day-to-day system performance.
• Leads solution design and cross-functional configuration work.
• Serves as a subject matter expert and drives improvement of key processes and standards.
• Design and implement complex configuration solutions across integrated system processes (e.g., ECC into EWM or MM/SD into WM).
• Lead requirement gathering sessions and facilitate alignment across business and IT.
• Perform root cause analysis on issues and identify long-term fixes or design enhancements.
• Act as subject matter expert (SME) for specific functional areas or business processes.
• Coordinate with developers, testers, and interface partners to deliver complete solutions.
• Support test planning and execution, including defect triage and test coverage assurance.
• Contributes to standardization of configuration and documentation practices.
• Assist with evaluation of emerging technologies, tools or processes and advocate for adoption when valuable.
• Mentors peers and junior level talent.

Senior Business Systems Analyst – SAP WM, EWM, GTS

Inside Sales

• Proactively reach out to new leads through cold calling to generate business opportunities
• Effectively communicate the value of our products and services, engaging with prospects in a professional and persuasive manner
• Develop close partnerships with new and existing customers; be their “go-to” expert for fleet maintenance supply ordering
• Provide your customer base with the support they need to solve problems, increase efficiency, and maximize their use of our customizable technology
• Effectively deliver a sales process including questioning, active listening, needs analysis and closing
• Use consultative sales techniques to promote Imperial products, services, and programs
• Engage in and apply concepts from ongoing training and development for continuous improvement of sales techniques