Field Service Technician I

Grainger

Field Service Technician traveling across the country assisting customers in optimizing their maintenance shops for efficiency. Installing, training, and building relationships in diverse environments.

Posted 7/17/2026full-timeKansas City • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer relationship management and effective communication skills while being mechanically inclined and capable of hands-on work. Proficient in organizing inventory systems and training customers on technology tools.

Highest-signal resume keywords

Customer Relationship ManagementInventory System OrganizationHands-On Mechanical SkillsStrong Communication SkillsFrequent Travel Adaptability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementProduct LabelingStock OptimizationTechnology TrainingLifting Up To 75 Pounds

Soft Skills

Self-MotivatedDependableIndependent Work

Tools & Technologies

Ordering TechnologyScannersMobile AppsWeb Tools

Certifications & Qualifications

Valid Driver's LicenseHigh School Diploma

Industry Keywords

Maintenance ProductsShop EnvironmentsCustomer Locations

About the role

Key responsibilities & impact

Be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops
Installing and organizing inventory systems, shelving, and steel bin setups
Identifying, labeling, stocking, and optimizing maintenance products for improved workflow
Training customers on our ordering technology, including scanners, mobile apps, and web tools
Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships

Requirements

What you’ll need

Comfortable with frequent overnight travel (up to 90% during scheduled work weeks)
Mechanically inclined and enjoys hands-on work
Customer-focused with strong communication skills
Self-motivated, dependable, and comfortable working independently
Able to lift up to 75 pounds and work in active shop environments
A valid driver's license and high school diploma (or equivalent) are required

Benefits

Comp & perks

Medical, dental, and vision insurance beginning Day One
18 days of Paid Time Off plus 7 paid holidays
6% company contribution to your 401(k) with immediate vesting
Keep your hotel, airline, and rental car loyalty rewards while traveling
Career growth, development, and advancement opportunities within a Grainger company