Field Service Technician I

Grainger

Field Service Technician for Imperial Supplies traveling nationwide to optimize maintenance shops. Installing equipment, training customers, and building relationships across various locations with high travel demands.

Posted 7/17/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and effective training on ordering technology, while being mechanically inclined and capable of optimizing maintenance shop workflows. Ability to work independently and manage extensive travel requirements is essential.

Highest-signal resume keywords

Customer Relationship ManagementTraining on Ordering TechnologyInventory System InstallationMechanical InclinationIndependent Work

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory System InstallationMaintenance Product OptimizationLabeling and StockingHands-On WorkWorkflow Improvement

Soft Skills

Strong Communication SkillsSelf-MotivatedDependableCustomer-Focused

Tools & Technologies

ScannersMobile AppsWeb Tools

Certifications & Qualifications

Valid Driver's LicenseHigh School Diploma or Equivalent

Industry Keywords

Maintenance Shop OptimizationActive Shop EnvironmentsOvernight Travel

About the role

Key responsibilities & impact

Travel across the country helping customers organize and optimize their maintenance shops
Install and organize inventory systems, shelving, and steel bin setups
Identify, label, stock, and optimize maintenance products for improved workflow
Train customers on ordering technology, including scanners, mobile apps, and web tools
Build strong customer relationships through extensive travel to various locations

Requirements

What you’ll need

Comfortable with frequent overnight travel (up to 90% during scheduled work weeks)
Mechanically inclined and enjoys hands-on work
Customer-focused with strong communication skills
Self-motivated, dependable, and comfortable working independently
Able to lift up to 75 pounds and work in active shop environments
A valid driver's license and high school diploma (or equivalent) are required.

Benefits

Comp & perks

Medical, dental, and vision insurance beginning Day One
18 days of Paid Time Off plus 7 paid holidays
6% company contribution to your 401(k) with immediate vesting
Keep your hotel, airline, and rental car loyalty rewards while traveling
Career growth, development, and advancement opportunities within a Grainger company