On-Site Service Specialist

Grainger

On-Site Service Specialist assisting with inventory management and customer service excellence at Grainger. Role involves machine maintenance and customer training in Charlotte, NC.

Posted 7/15/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical problem-solving skills and the ability to manage multiple projects effectively while providing excellent customer service in a warehouse environment. Capable of performing physical tasks and ensuring accurate data collection for inventory management.

Highest-signal resume keywords

Customer Service ExperienceProject ManagementTechnical Problem-SolvingPhysical Capability to Lift 25 to 60 lbsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionMachine Break/Fix ActivitiesProduct StagingProduct LabelingProduct OrganizationInventory ManagementProduct RelocationDiscontinuation Process

Soft Skills

Attention to DetailOrganizational Skills

Certifications & Qualifications

High School Diploma or EquivalentAutomobile Insurance

Industry Keywords

Warehouse EnvironmentCustomer Inventory ProjectsRoute-Based Responsibilities

About the role

Key responsibilities & impact

Perform machine break/ fix activities for different machines at the customer's site.
Implement territory work relating to customer inventory projects.
Perform data collection at the customer's site.
Ensure accurate information is collected to help direct the KeepStock implementation process.
Assist customers with staging, labeling and organizing product at a customer site.
Will cover PTO and will have route based responsibilities and activities when needed.
Complete product relocation and discontinuation process.

Requirements

What you’ll need

3 years' experience in customer service or warehouse environment
High School diploma or equivalent
Technical skills and experience solving problems
Ability to lift 25 to 60 lbs or work in difficult positions
Managed several projects simultaneously
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance.

Benefits

Comp & perks

Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).