Good Energy

Project Manager

• Own and coordinate the delivery of the project, including planning, risk management, and prioritisation of different workstreams to ensure on-time delivery.
• Maintain appropriate project documentation and chair required project meetings.
• Manage day-to-day relationships with external partners and keep internal stakeholders updated on progress in governance forums.
• Working closely with project stakeholders to ensure that business requirements are met, including continuous review and refinement of those requirements throughout the project lifecycle.
• Own and deliver assessment comparing existing operations and requirements with to-be solution, across systems, processes, customer journeys.
• Liaise with internal stakeholders and subject matter experts to maintain momentum and alignment across teams.
• Champion the customer voice and journey at the forefront of all interactions.

Transformation Project Manager – 12 Month FTC

Designer

• Responsible for all design and calculations for solar PV electrical installations on commercial properties.
• Provide critical technical support and installation specifications to the Project Manager and site team.
• Ensure that every installation meets our high standards for quality and safety, reporting directly to the Head of Commercial Operations.
• Develop the full electrical system design and layout for solar PV supplies, including product specification.
• Create detailed electrical schematics and single-line diagrams for all installations.
• Interpret and translate requirements provided by Surveyors and Project Managers into accurate designs.
• Ensure all final designs meet current regulations, comply with relevant codes, and adhere strictly to safety standards.
• Perform comprehensive technical calculations to formally demonstrate regulatory compliance.
• Execute accurate cable calculations using industry-approved software such as Amtech or Trimble.

Commercial Electrical Designer

Pricing Analyst

• Develop, own and continually refine pricing methodologies for flexible purchasing contracts.
• Manage the end-to-end flex pricing process working closely with the volume and cost forecasting teams.
• Support high-value tenders and bespoke contract negotiations using rigorous analytical data.
• Identify opportunities for new flexible products and contribute directly to the product roadmap.
• Ensure pricing outputs are accurate, timely and aligned with commercial strategy, internal risk frameworks and regulatory requirements.
• Drive continuous improvement in all pricing processes, governance, tools, and methodologies.
• Establish and maintain Service Level Agreements (SLAs) for pricing turnaround, data quality, and operational accuracy.
• Work closely with Sales, Finance, Trading, and Operations to support the end-to-end contract lifecycle.
• Present clear findings and strategic recommendations to senior stakeholders, translating complex data into actionable commercial insights.
• Support internal teams with essential training, documentation, and knowledge sharing on Flex pricing principles.

Senior Flex Pricing Analyst

Recruitment

• Advertising roles: Posting of job adverts and helping to create engaging content to promote our roles and employer brand.
• Candidate communication: Managing the recruitment inbox - being the first friendly point of contact for candidates.
• Review applications: Reviewing new applications as candidates apply for roles and shortlisting candidates for interviews.
• Coordination: Scheduling interviews and keeping candidates informed at each stage of the process.
• Candidate sourcing: Using LinkedIn and other platforms to help identify great potential candidates.
• Utilising our ATS: By maintaining candidate records and tracking recruitment progress.
• Reporting & insights: Assisting with recruitment reports and sharing updates with the Talent team.
• Talent attraction & diversity: Contributing ideas to help us attract diverse and purpose-driven talent.
• Candidate experience: Ensuring that every candidate has a positive and inclusive experience with Good Energy.

Talent Acquisition Administrator

Customer Support

• Handle all incoming calls and emails, taking full ownership to ensure customer queries are resolved, or a solution is found
• Proactively manage billing, metering, and settlement workloads to maintain the health of customer accounts
• Work rigorously to KPIs and team standards to ensure exceptional service levels are achieved
• Be responsible for working with our smaller independent generators, providing both high-touch support and proactive technical task management
• Demonstrate a passion for Good Energy’s purpose in all client interactions
• Thrive working both independently and collaboratively, driven by a desire to deliver for our customers

Customer Service Specialist – Business Export

Manager

• Take strategic ownership of all billing and payment activity, including issuing more than £200m in invoices annually
• Manage the full Direct Debit lifecycle and ensure timely BACS processing and recovery for failed payments
• Lead a team of around 10 Billing and Payments specialists; oversee daily priorities, development, recruitment, and performance
• Ensure accurate and timely customer invoicing across domestic, SME, and I&C segments; manage exceptions and prevent unbilled revenue
• Analyse and deliver non-energy charges, reconciliations, and correct pass-through charges
• Drive billing quality: monitor data, identify process inefficiencies, ensure correct VAT application, and reduce regulatory exposure
• Own back-billing application and preventative actions in alignment with Industry Operations and Smart teams
• Ensure accurate payment allocation, control suspense accounts, and align Billing, Collections, and Allocations

Billing and Payments Manager

Procurement

• Lead Services Procurement and Stock Control functions, overseeing full procurement cycle and stock operations.
• Manage and develop a team of 7 (3 Buyers, 1 Operational Buyer, and 3 Warehouse staff) to ensure high performance and collaboration.
• Own supplier strategy, supplier selection, tendering, and contract negotiation to secure commercial and service outcomes.
• Drive category management strategies and monitor market trends to inform decisions and create long-term value.
• Build and maintain supplier relationships to meet quality, cost, delivery, and sustainability goals; lead supplier performance reviews and improvement initiatives.
• Ensure compliance with internal and external procurement policies.
• Establish and oversee stock and warehouse management processes.
• Act as key lead for SAP implementation as an MRP system and support strategic projects to improve efficiency, cost control, resilience, and risk management.

Procurement Manager

Business Development Rep

• Develop and implement a clear sales strategy for selling solar PV systems to new commercial clients across the West and Southwest
• Lead the sales process from initial contact to closing, meeting sales targets and revenue goals
• Build and manage a strong pipeline of opportunities, providing regular updates and forecasts to management
• Negotiate and secure contracts, ensuring mutually beneficial agreements
• Qualify opportunities early by gathering in-depth information and conducting thorough analysis
• Share market insights and customer feedback with the team to enhance product offerings
• Maintain existing client relationships while identifying and converting new accounts
• Report to Mark Wilson

Solar Business Development Manager

Bookkeeper

• Own and process the full monthly payroll ensuring all employees are paid on time and accurately, including statutory payments, sickness, overtime, and salary sacrifice arrangements.
• Maintain and update all employee records within the payroll system.
• Collaborate with the People & Culture team to ensure payroll data integrity.
• Manage and resolve employee payroll queries and communications.
• Assist with month-end and year-end processes including general ledger reconciliation, HMRC reporting (RTI, P11D), and preparing P45s and P60s.
• Manage pension administration including contribution submissions and re-declarations.
• Process and reimburse employee expenses.
• Support the transfer of employees to a new company.
• Report to the Senior Payroll Manager and ensure payroll accuracy and timeliness.