Business Account Manager

Good Energy

Business Account Manager focusing on large business customers for a renewable energy company. Responsible for portfolio management, strategic growth, and operational excellence.

Posted 7/6/2026full-timeChippenham • 🇬🇧 United KingdomJuniorMid-Level💰 £28,500 - £33,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the end-to-end customer journey for large business clients, focusing on onboarding, retention, and process efficiencies. Strong ability to build partnerships and deliver against KPIs while mentoring peers and resolving complex queries.

Highest-signal resume keywords

Customer Service ManagementAccount ManagementData LiteracyPartnership BuildingClean Technology Interest

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Exceptional Verbal SkillsExceptional Written SkillsProactive Team PlayerAdaptability

Industry Keywords

End-to-End Customer JourneyOnboardingRenewalKPI ManagementProcess Efficiencies

About the role

Key responsibilities & impact

Hold full ownership of the end-to-end journey for large business customers
Manage day-to-day interactions and structured reviews
Oversee the full lifecycle from onboarding to renewal
Ensure invoices are paid within terms
Align with Sales and Partnerships to maximize retention
Resolve complex queries by collaborating with internal specialists
Deliver against KPIs and identify process efficiencies
Share knowledge and mentor peers

Requirements

What you’ll need

Experienced Customer Service Advisor or Account Manager
Ability to adapt to new situations
Interest in clean technology
Proven ability to build and maintain partnerships
Strong data literacy
Exceptional verbal and written skills
Proactive team player

Benefits

Comp & perks

£500 work from home allowance
£500 travel allowance
£500 annual development allowance
8% annual bonus
25 days annual leave plus additional leave options
Ethical Pension with Aviva