Global Payments Inc.

Account Executive

• Hunt down opportunities and dazzle business owners.
• Close sales and help businesses level up.
• Work closely with your District Sales Manager.
• Network to build referral partnerships.
• Schedule and wow business owners with your pitch.

Field Sales Account Executive

• Close sales and help businesses level up with our top-notch solutions
• Work closely with your District Sales Manager to set up key appointments
• Network to build referral partnerships that keep the leads rolling in
• Schedule and wow business owners with how our product can help their business transcend
• Understand client needs and provide the perfect solution

Outside Sales Representative, Fintech

Account Manager

• Your role as a SRM is to close sales of our business solutions with merchants throughout the area.
• You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build.
• You will then run scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions to close sales in small to mid-sized businesses.
• During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.

Software Relationship Manager – Sales

Marketing

• Develop and execute marketing programs to grow revenue through existing partnerships across the higher education vertical.
• Work with the campaign and product marketing teams to create scalable enablement content, toolkits, and campaigns to support partner success.
• Work cross-functionally with product marketing, sales, and enablement to ensure consistent partner messaging and materials.
• Collaborate with business development teams to support partner recruitment strategies.
• Work with the Product marketing team to develop go-to-market launch plans for new partner relationships.
• Design marketing campaigns to drive awareness and interest among prospective industry partners.
• Build quarterly plans with measurable KPIs tied to partner-sourced or partner-influenced revenue.
• Work with marketing attribution team to track and report on campaign and channel effectiveness; optimize based on insights.
• Manage partner marketing calendars, budget allocation, and co-marketing opportunities with key partners.

Partner Marketing Manager

Sales

• Exceed monthly, quarterly, and annual sales targets
• Build pipeline and sell the Platform to strategic clients.
• Manage a pipeline of 20+ opportunities at all times
• Build out an account penetration model that encourages multi-angle access into key accounts.
• Develop an Account Plan for identified strategic accounts, then drive the execution of that plan to success.
• Engage with C-level prospects to position clients strategic value proposition and quarterback the deal to closure.
• Develop and deliver world class Executive Sales proposals to C-level prospects.
• Adopt the concept of Business Value Selling within the context of the Challenger Sale model.
• Orchestrate client and internal teams to collaboratively build Joint Vision Roadmaps.
• Provide pro-active, trusted thought leadership to target accounts.
• Co-sell with Resellers and Alliance Partners as needed (Resellers and Partners are acquired and managed by the Alliances team)
• Forecast accurately (benchmark +/- 10%).

Sales Director, Cross Border Payments

Director

• Manage the sales plan for generating new strategic partnerships by proactively reaching out to and engaging the ISV community.
• Perform the daily outbound efforts needed to generate new lead sources for pipeline development.
• Facilitate and prepare timely and profitable proposals for potential strategic partners.
• Manage inbound lead flow and pipeline via Salesforce to exceed production expectations.
• Maintain strong consultative relationships with key decision makers within sales pipeline and portfolio.
• Present new products and services designed to increase individual partners merchant application count.
• Conduct, as needed, onsite partner visits to finalize and/or support ongoing partner needs and drive new merchant applications.
• Act as a knowledge center resource on products, services, regulatory changes, processes and internal operations, all designed to increase new merchant applications.
• Identify opportunities, outside of those listed above, to generate new strategic partnerships and drive new merchant applications.
• Attend vertical focused trade shows.

Business Development Director

• Administer compensation plans for assigned business units.
• Processing commission payments for a subset of commissionable employees at varying frequencies, i.e. monthly, quarterly, or annually
• Ensuring all payments and processes adhere to the commissions governance framework
• Auditing commission payments
• Providing support to the sales teams regarding their commission payments and compensation plans as needed
• Work closely with other finance teams, HR, operations, legal, as well as various other departments providing support, analysis, research, and/or guidance related to compensation plans and commission payments
• Perform detailed sales reporting and analysis
• Participate in commission compensation planning including but not limited to strategy, analysis, document drafting and quota development
• Ad hoc projects, analysis, and research as needed

Senior Sales Commission Analyst

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.
• Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.
• Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty.
• Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle.
• Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications.
• Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

Outside Sales Representative

Outside Sales

• Lead and inspire a team of top-performing sales professionals
• Conduct weekly 1:1 meetings, pipeline reviews, and sales coaching sessions
• Oversee the performance of your regional sales team
• Provide real-time coaching, feedback, and support
• Develop strategies to close more strategic sales opportunities
• Monitor team activity and track performance metrics
• Collaborate with leadership on recruiting and selecting top talent

District Manager – Fintech Point of Sale, Outside Sales

• Prospect and close new business with small and mid-sized merchants
• Sell payment processing, POS, and fintech solutions
• Conduct in-person and outbound sales activity within your assigned territory
• Manage leads, opportunities, and customer data in Salesforce
• Meet or exceed established sales quotas

Territory Sales Executive – Merchant Services

Analyst

• Create the design and optimization of text analytics models in Qualtrics Engage / XM Discover, with a focus on rule‑based topic modeling, taxonomy development, sentiment, effort, emotion, and tagging standards.
• Build scalable frameworks across multiple business units, ensuring consistency, clarity, and alignment within a complex and growing VoC landscape.
• Develop and maintain taxonomy and governance, including naming conventions, rulesets, documentation, and quality controls that keep our programs aligned across teams.
• Ensure the accuracy and integrity of classification by regularly performing model audits and ongoing maintenance to improve model capture and precision rates.
• Collaborate with other members of the CX team to make sure models reflect the real experience of our customers and support key measures like NPS, CSAT, CES, Exit Survey responses, and at‑risk behavior indicators.
• Partner with business stakeholders to understand their needs, gather domain knowledge, and ensure text analytics structures appropriately support product, service, and experience priorities.
• Own project timelines and execution for text analytics development across different business units, ensuring timely updates and alignment with rollout plans.
• Support the broader CX team on select research projects such as journey mapping, qualitative interviews, or deep‑dive analysis.
• Create and maintain clear documentation that enables others to understand the structure, purpose, and application of models and taxonomies.

CX Research & Modeling Analyst

Product Manager

• Translate high-level Product Requirements Documents (PRDs) into structured Features, Epics, and User Stories with clear acceptance criteria
• Maintain and prioritize the product backlog, ensuring it reflects evolving business needs and customer feedback
• Partner with engineering leads to groom stories, clarify requirements, and ensure development teams have full understanding before implementation
• Actively participate in all core Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Help track progress of committed stories throughout the sprint; remove roadblocks and ensure alignment with sprint goals
• Collaborate closely with engineering, QA, and cross-functional partners to ensure on-time delivery of features with high quality
• Oversee tracking and validation of deliverables through Beta/UAT phases and ensure readiness for production launch
• Monitor and analyze product performance post-launch; document enhancements, defects, and follow-up needs

Lead Product Manager

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.
• Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.
• Deliver consultative, value-based presentations both in-person and virtually.
• Collaborate with your District Manager to identify new opportunities, set appointments, and close sales.

Relationship Manager

Customer Success Manager

• Own, manage and develop the Global Payments Customer Experience strategy.
• Design and implement strategic objectives to improve customer loyalty and satisfaction.
• Analyze data and metrics to ensure customer feedback impacts strategy and product development.
• Plan, coordinate and execute the Customer Experience training curriculum.

Senior Customer Success Manager

• Sell Genius® POS and Global Payments solutions to small and mid-sized merchants.
• Prospect new clients through networking, referrals, and community partnerships.
• Conduct engaging product presentations and live demos showcasing how Genius® simplifies payment processing.
• Partner with your District Manager to set appointments, identify opportunities, and close deals within a short sales cycle.
• Maintain accurate client records and pipeline activity in Atlas and Salesforce CRM systems.
• Upsell and cross-sell existing clients on additional Global Payments services.
• Participate in weekly team meetings and one-on-one coaching sessions with leadership.