GEICO

General

• Inspect and assess vehicle damage after accidents
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns and ensure a positive experience
• Drive customer satisfaction through meaningful interactions

Auto Damage Trainee, Field

Adjuster

• Handle auto damage claims, including complex claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Apply technical and industry knowledge to claims
• Work in the assigned Chicago territory
• Potentially perform remote, field, or in-office work depending on business needs

Auto Damage Adjuster – Field

Data Analyst

• Lead large, complex ad hoc and planned analytical initiatives from problem definition through insight delivery
• Identify analytical opportunities, proactively surface business questions, and recommend data-driven courses of action
• Apply advanced analytical and statistical techniques to evaluate trends, performance drivers, customer behavior, and business outcomes
• Translate complex analyses into clear, compelling insights and recommendations for senior leaders
• Act as a strategic partner and liaison between analytics, technology, and business teams
• Collaborate with stakeholders across functions to define requirements, align on objectives, and influence decision-making
• Represent the analytics function in cross-functional forums and presentations to management and senior leadership
• Coordinate and prioritize multiple analytical projects simultaneously, ensuring quality, accuracy, and timeliness
• Delegate components of work to junior analysts and provide guidance to ensure strong analytical outcomes
• Support team leads and managers with planning, prioritization, and delivery of analytics work
• Leverage advanced querying, database, and analytical tools to extract, analyze, and validate large, complex datasets
• Ensure data integrity, consistency, and appropriate use across analyses
• Develop a deep understanding of enterprise data environments, transactional systems, and relationships between data sources
• Present analytical findings and recommendations to senior management
• Communicate analytical findings clearly and professionally to technical and non-technical audiences
• Influence decisions by connecting insights to business strategy, risks, and opportunities

Sales Operations Data Analyst

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work flexibly across remote, field, and in-office settings as required
• Communicate effectively with customers and relevant parties verbally and in writing
• Apply sound decision-making and attention to detail when handling claims

• Provide reassurance and solutions to customers after accidents
• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns
• Drive customer satisfaction through meaningful interactions
• Complete required hands-on training at the Ashburn, VA facility and field training center
• Work in the Lombard, IL field territory

Auto Damage Trainee – Field

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns and ensure a positive experience
• Drive customer satisfaction through meaningful interactions
• Complete required hands-on training at the Ashburn, VA training facility and field training center

• Handle auto damage claims, including complex claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Apply technical and industry knowledge to claim handling
• Work flexibly across remote, field, and in-office settings as required
• Work in the West Cleveland, OH territory listed on the posting

• Inspect and assess auto damage in the assigned territory
• Handle and settle claims promptly and accurately
• Deliver excellent customer service
• Handle complex claims using technical and industry knowledge
• Perform remote, field, or in-office work as required by the position
• Communicate effectively with customers and other stakeholders verbally and in writing
• Make decisions and maintain attention to detail while multitasking

• Provide reassurance and solutions to customers after accidents
• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns and ensure a positive experience
• Drive customer satisfaction through meaningful interactions
• Work in the West Cleveland, OH field territory

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns
• Drive customer satisfaction through meaningful interactions

• Inspect damage at repair shops, salvage yards, customers' homes, or in a virtual estimating environment
• Estimate the cost of repairs
• Negotiate settlements
• Issue payments
• Provide excellent customer service
• Service boat, motorcycle, RV, and other specialty claims
• Interact with customers and repair facilities

Multi-Line Adjuster

• Inspect damage for boat, motorcycle, RV, and other specialty claims
• Estimate repair costs
• Negotiate settlements
• Issue payments
• Provide excellent customer service as a GEICO ambassador
• Work in repair shops, salvage yards, customers' homes, or a virtual estimating environment
• Service multi-line physical damage claims
• Complete required hands-on training at the Ashburn, VA facility
• Assist customers after accidents or major disasters

Multi Line Adjuster, Trainee

Financial Planning and Analysis

• Own financial analysis and decision support for a portfolio of states, including new business growth, retention, mix, rate and underwriting impacts, profitability, and expenses
• Partner with Product State Managers to evaluate performance drivers, quantify growth-versus-profit tradeoffs, and support data-backed state-level decisions
• Develop and maintain state-level policy, premium, profitability, outlook, and sensitivity analyses
• Deliver insight-led storytelling connecting financial outcomes to operational levers
• Develop analytical frameworks and tools for decision-focused insights
• Identify improvements to analytical frameworks, data usability, and insight timeliness
• Serve as a thought partner to Product leaders, State Management support teams, Marketing, Competitive Intelligence, and other cross-functional partners
• Distill complex analyses into clear, decision-ready narratives and surface state-level risks and opportunities
• Enhance consistency and rigor across Finance’s state analytics
• Contribute to the evolution of FP&A toward a high-level, advisory, forward-looking model
• Collaborate with peers to share best practices and elevate analytics maturity
• Lead, mentor, and develop team members supporting state-level analytics
• Set expectations for analytical quality, business partnership, and ownership
• Coach team members toward broader understanding of the business, economics, and decision tradeoffs

Manager, State Analytics – Decision Support, Auto Finance

• Develop and maintain detailed financial models supporting business performance
• Build tools, projections, and scenario analyses to evaluate business risk and future outlooks
• Isolate key drivers, quantify impacts, and assess implications of operational changes
• Analyze large, complex datasets to identify trends, risks, and opportunities
• Conduct sensitivity and trade-off analysis tied to core business levers
• Create insight-led narratives connecting financial outcomes to operational drivers
• Diagnose issues and surface potential corrective actions
• Build, enhance, and maintain analytical tools, templates, and dashboards
• Improve data usability, documentation, and analytical efficiency
• Collaborate with Product and cross-functional partners to understand business context and decision needs
• Support presentations and readouts with clear, decision-ready materials
• Respond to ad hoc analytical requests
• Deliver accurate, timely analyses and reporting
• Manage moderately complex analytical projects addressing ambiguous business questions
• Balance multiple priorities while maintaining analytical rigor

FP&A Analyst, State Analytics – Decision Support

Data Engineer

• Design, develop, test, deploy, and maintain complex data structures, enterprise reports, dashboards, analytical systems, and software.
• Lead analysis of contact center, IVR, digital, cloud, customer, workforce, and operational data.
• Build, enhance, and troubleshoot reporting and monitoring solutions using Power BI, SQL, Amazon QuickSight, Amazon CloudWatch, and other approved tools.
• Identify emerging business or system issues by monitoring data patterns, anomalies, customer contact behavior, IVR performance, containment, transfers, service levels, and handle time.
• Partner with operations, workforce management, IVR, automation, product, engineering, data architecture, data science, and governance teams.
• Query new internal and external structured and unstructured data sources to expand reporting and business intelligence capabilities.
• Assess opportunities for business intelligence, automation, self-service improvement, and proactive performance management.
• Improve development practices, reporting standards, metric definitions, documentation, validation routines, governance controls, and data stewardship.
• Protect sensitive data and ensure analytics assets align with governance and quality expectations.
• Instruct, review, and coach junior Data Analytics Engineers.
• Communicate complex insights clearly to technical and non-technical stakeholders.

Auto Damage Trainee, Field

Auto Damage Adjuster – Field

Sales Operations Data Analyst

Auto Damage Adjuster – Field

Auto Damage Trainee – Field

Auto Damage Trainee – Field

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Auto Damage Trainee – Field

Auto Damage Trainee – Field

Multi-Line Adjuster

Multi Line Adjuster, Trainee

Manager, State Analytics – Decision Support, Auto Finance

FP&A Analyst, State Analytics – Decision Support

Senior Contact Center Data Engineer