GEICO

Claims Specialist

• Reassure customers and offer solutions when they need us the most with empathy and care.
• Guide policyholders through their coverage and the steps to get back on the road safely.
• Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting our customers back on the road.
• Resolve customer concerns ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Security Engineer

• Own outcomes end-to-end with a strong sense of accountability; does not defer responsibility for gaps or failures.
• Drive work to closure with clear ownership of results, timelines, and quality.
• Proactively identify and address risks, gaps, and inefficiencies without waiting for direction.
• Maintain high standards of execution and hold self and others accountable to those standards.
• Establish and enforce strong operational discipline across services, including monitoring, alerting, and reliability.
• Ensure systems are observable, measurable, and consistently meet defined SLAs/SLOs.
• Drive improvements in availability, performance, and scalability through data-driven decisions.
• Apply a security-first engineering mindset from design through production and ongoing operations.
• Lead the full vulnerability lifecycle: discovery, validation, contextual risk analysis, prioritization, and remediation.
• Collaborate with infrastructure, cloud, DevOps, and product engineering teams to integrate security into delivery workflows.

Staff Security Engineer – Vulnerability Management

Data Analyst

• Lead large, complex ad-hoc and planned analytical initiatives from problem definition through insight delivery.
• Identify analytical opportunities, proactively surface business questions, and recommend data-driven courses of action.
• Apply advanced analytical and statistical techniques to evaluate trends, performance drivers, customer behavior, and business outcomes.
• Translate complex analyses into clear, compelling insights and recommendations for senior leaders.
• Act as a strategic partner and liaison between analytics, technology, and business teams.
• Collaborate with stakeholders across functions to define requirements, align on objectives, and influence decision-making.
• Coordinate and prioritize multiple analytical projects simultaneously, ensuring quality, accuracy, and timeliness.
• Leverage advanced querying, database, and analytical tools to extract, analyze, and validate large, complex datasets.
• Present analytical findings and recommendations to a broad audience, including senior management.

Backend Engineer

• Focus on a few key areas and provide leadership to the engineering teams
• Own complete solution across its entire life cycle
• Design and implement messaging and UI applications using the Java platform and Open Source frameworks
• Collaborate with engineering team to define the overall system architecture, ensuring scalability, fault tolerance, and performance optimization
• Act as a technical and thought leader for domains like Messaging, GraphQL API, or data streaming
• Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications
• Implement monitoring and logging solutions to track system performance and troubleshoot issues
• Lead in design sessions and code reviews to elevate the quality of engineering across the organization
• Mentor more junior team members professionally to help them realize their full potential

Staff Engineer – JAVA

Engineer

• Identify, detect, respond, and mitigate sophisticated threats to GEICO
• Perform incident response functions including: Responding to cloud-based incidents in AWS, Azure, and GCP
• Host-based analysis of Windows, Linux and Mac operating systems
• Examine data collected from a variety of tools and sources (e.g., IDS alerts, firewall logs, web logs, network traffic logs) to identify IOCs and/or malicious TTPs
• Review/Comprehend log data and apply use case scenarios in effort to further develop threat detection and incident response capabilities
• Analyze events that occur within their environments for the purposes of mitigating threats

CSIRT Engineer

Operations

• Lead, coach, and develop a team of instructional design professionals
• Establish clear performance expectations, development plans, and career growth opportunities for team members
• Drive a high-performance culture focused on accountability, innovation, and continuous improvement
• Align team capacity to business priorities, ensuring effective allocation of resources across transformation initiatives while balancing ongoing book of work for Operations
• Serve as a primary learning partner to Operations leaders across Sales, Service, and Commercial translating business strategies, performance gaps, and operational priorities into targeted learning solutions
• Build strong, trust-based relationships with senior operations stakeholders to influence decisions, align priorities, and ensure adoption of transformed learning models
• Develop and execute a strategic vision for transitioning from traditional learning approaches to a modern, learner-centric learning model that enhances engagement and retention
• Transform existing new hire learning programs using innovative learning techniques such as e-learning, blended learning, software simulations, microlearning & gamification
• Manage the cultural shift associated with the transformation, ensuring buy-in from all levels of the organization to facilitate smooth transitions to new learning practices

Operations Transformation Lead, Director

Data Engineer

• Lead the evolution of the Claims Data Platform
• Manage current database operations while architecting and building the next generation of data infrastructure
• Collaborate with development teams, claims operations, and analytics to ensure claims data flows seamlessly across the enterprise
• Transform how the organization consumes and publishes claims data
• Design and deliver APIs and data services that enable partner teams
• Build and maintain scalable data pipelines using modern orchestration tools
• Implement data quality frameworks, monitoring, and alerting
• Create self-service data products that reduce time-to-insight for business users
• Collaborate with Architecture, Security, and Compliance teams on data governance
• Champion data engineering best practices: version control, CI/CD, infrastructure-as-code
• Partner with Analytics and Data Science teams to deliver ML-ready datasets
• Report to leadership on platform health, roadmap progress, and strategic opportunities

Senior Data Engineering Manager

Outside Sales

• Responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility
• Oversees the development and execution of policies that cater to increasing agency relationships
• Prospects, interviews, and approves new appointments to expand GEICO’s agency distribution
• Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance
• Implements policies and procedures of the agency program
• Monitors the performance of agents in relation to goals, procedures, and guidelines
• Conducts training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition

Territory Sales Manager, Insurance Experience Required

Full-stack Engineer

• Lead one or more teams in driving application stability and leading critical work tied to regulatory compliance.
• Oversee one or more engineering teams tasked with triaging and resolving complex production issues.
• Identify systemic gaps, and deliver sustainable solutions that improve system health.
• Execute the Compliance roadmap, working closely with business partners to correct, remediate, and introduce automations that protect against regulatory concerns.
• Manage project dependencies, negotiate and estimate incremental delivery dates with stakeholder community, and deliver projects on time.
• Cultivate a culture that motivates all levels of performers to higher levels of achievement.
• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate.

Senior Manager, Staff Software Engineering

IT Support

• Lead, mentor, and inspire a team of associates to deliver exceptional service
• Guide team members in resolving complex customer inquiries and claims
• Monitor and evaluate team performance using key performance indicators (KPIs)
• Address escalated customer concerns with professionalism and empathy
• Collaborate with leadership and cross-functional teams for process improvements
• Serve as a resource for team members on insurance-related questions

Insurance Unit Manager – Supervisor

Marketing

• Own and scale the customer engagement and retention strategy across the policy lifecycle, including onboarding, renewal, and loyalty
• Identify key churn drivers and design proactive strategies to improve retention and reduce policy lapse
• Leverage storytelling to show customers what they can expect from GEICO if/when they need us, building trust over time
• Lead strategy and execution for multi-product adoption, increasing cross-sell between insurance lines (e.g., bundling auto, home, renters)
• Implement data-driven triggers to promote relevant coverage at the right life moments (e.g., moving, life events, policy changes)
• Partner with Marketing Analytics to develop advanced segmentation models based on customer behavior, risk profile, tenure, and lifecycle stage
• Design and deploy highly personalized, omnichannel journeys (email, SMS, app, direct mail, etc.)
• Oversee lifecycle marketing technology stack to enable real-time, trigger-based marketing
• Define measurement frameworks tied to retention, cross-sell conversion, customer lifetime value (CLV), and engagement
• Build a rigorous test-and-learn culture, running A/B and multivariate tests across messaging, timing, and offers
• Continuously optimize lifecycle performance through data insights and customer feedback
• Partner with Product Marketing, Technology and other partners to develop and carry out the strategy
• Collaborate with Brand and Creative to ensure consistent, engaging messaging across all touchpoints that build connections between the customer and the brand
• Build and lead a high-performing lifecycle marketing team
• Establish clear KPIs, operating rhythms, and development plans
• Foster a culture of customer empathy, accountability, and innovation

Senior Director, Lifecycle Marketing

Compliance

• Ensures compliance with state and federal guidelines
• Provides legal and regulatory research
• Evaluates processes, procedures, systems, and correspondence
• Responds to compliance-related questions
• Documents findings and presents recommendations

Compliance Analyst II

Security Operations

• Lead in daily SOC operations and provide task management and operational oversight.
• Manage user accounts, roles, and permissions across application portfolio.
• Monitor and report on system health concerns for alarms access control, surveillance, incident management and other security systems.
• Supervise the Security Operations team to ensure seamless and continuous GSOC support.
• Validate that operator actions align with runbook and site-specific requirements.
• Coordinate with site security, facilities, REFM, IT, HR, Legal, Comms, and business leadership as required to handle Crisis events.
• Assume Incident Commander role for Crisis-level incidents per escalation policy.
• Maintain a communication cadence during evolving incidents and crisis events as needed.
• Support operators in compiling situational reports and incident summaries.
• Ensure timely triage, categorization, and prioritization of alerts and cases.
• Provide oversight of incident documentation workflows, proper escalation channels and resolutions.
• Coordinate production and delivery of emergency notification and mass communications.
• Conduct post crisis/incident reviews to identify process improvements.
• Assist in creating, updating, and conducting training material with GSOC Operators.
• Assist in onboarding new GSOC staff and training to include tools, procedures, policies, escalation expectations.

Supervisor – Security Operations Center

Product Manager

• You will be working on GEICO’s platform for creating and activating customer communications and marketing campaigns.
• Help evolve into a modern customer engagement platform, assisting teams in reaching the right customers with relevant experiences across channels.
• Drive automation and simplification in delivery and reporting workflows, improve execution visibility, and ensure platform reliability and observability.
• Own product vision and strategy for messaging delivery and customer engagement analytics, connecting capabilities to measurable engagement performance.
• Collaborate with engineering on delivery architecture and partner with business users on reporting and performance insights.
• Define user-facing reliability and observability requirements for delivery and analytics, contributing to platform trust goals.
• Lead discovery with campaign managers, marketing operations, analytics users, and engineering partners to prioritize features based on customer impact and reliability risk.

Product Manager – Customer Technologies

• You will be working on GEICO’s platform for creating and activating customer communications and marketing campaigns.
• You will define the vision, platform patterns, and roadmap that connect various capabilities for customer engagement.
• You will drive automation and simplification across audience and platform workflows.
• Lead product direction for intelligent and agentic engagement capabilities, including AI assisted audience development and goal-based engagement strategy.
• Mentor product managers and contribute to product practice.