GE HealthCare

Project Manager

• Act as the primary contact between GE Healthcare and the customer on all activities related to installation
• Drive customer satisfaction and process productivity during installation
• Manage multiple projects simultaneously
• Identify, escalate, and resolve issues that might impact customer satisfaction and GE operational targets
• Work cross-functionally with sales and service teams while owning the project management and implementation process for GE Healthcare Diagnostic Imaging

Installation Project Manager – Medical Imaging Devices

Product Marketing

• Serve as the vital bridge between product development and commercial success
• Translate product capabilities into compelling market messaging and customer value propositions
• Collaborate closely with Product Management, Sales, Marketing Communications, and Clinical Strategy teams
• Develop and execute strategic marketing plans
• Own the positioning, market forecasting, messaging, and go-to-market strategy for assigned Surgery products
• Drive global commercialization strategies while partnering with regional teams

Global Product Marketing Manager – Surgery

Field Engineer

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.

Field Engineer 1, CT/PET

Field Engineer 1 – UL

Customer Support

• To provide outstanding customer service to our customers, overseas distributors and subsidiaries.
• Ensuring compliance at all times.
• Provide an excellent service for end customers; distributors & subsidiaries, as applicable.
• Receive orders from customers and manage them in line with company policy and systems, following through to shipment, ensuring a quality of service.
• Work collaboratively with other GE departments for dispute resolution.
• Establish close relationships with customers and commercial partners to gain their trust.
• Respond to customer queries in a timely and professional manner.
• Develop solid product knowledge and a strong understanding of the Supply Chain.
• Work as part of a team, with a flexible & proactive approach to increase and maintain the quality of service.
• Build effective relationships with other departments to understand impact to customers and service levels.
• Provide knowledge and accurate information to customers.
• Raise quotations for customers and distributors as requested and in line with Company Policy, as applicable.

Customer Service Associate

Communications

• Develop, review and approve scientific and educational materials for internal and external use
• Lead or co-lead the Care Area(s) specific Medical Communication Plan at country level
• Provide medical review and input for promotional materials in collaboration with care area leads
• Oversee processes related to external material review, documentation governance, and cross‑functional medical compliance
• Collaborate with colleagues from internal functions on cross-functional activities
• Oversee operational processes supporting publications and congress planning in the US
• Ensure US operational compliance for publication planning, authorship documentation, and post‑congress reporting
• Maintain dashboards/reporting for publication progress, congress activities, and US medical communications workflows
• Partner with GMAPS S&O, Care Areas, Program and Functional leaders to embed AI into operating models

Associate Director, Scientific Communications – Neurology, Oncology

• Leads the operational backbone of the US Medical Affairs function within GMS
• Ensures compliant, efficient, and high‑quality execution of medical strategies across the PDx Radiopharmaceuticals care area portfolio
• Enables delivery of Medical accuracy of promotional and communication materials
• Oversee processes related to external material review, documentation governance, and cross‑functional medical compliance
• Collaborate with colleagues from internal functions on cross-functional activities including Regulatory and Market Access
• Ensure US operational compliance for publication planning and communication workflows
• Partner with GMAPS S&O and leaders to embed AI into operating models
• Coordinate US presence at scientific congresses

Associate Director, Scientific Communications – Cardiology

Sales

• Engage in client meetings, deal team strategy meetings, internal escalations, and upfront deal qualifying exercises
• Funnel growth of Medical Technology Advanced Services portfolio
• Lead within GE HealthCare market sales team, driving activation and solution selling
• Influence customer and internal stakeholders towards most viable solutions – anticipate and overcome obstacles in the solution development process
• Provide regular feedback to marketing, product management, and customer success teams to iterate and develop improved solution categories
• Demonstrate a high degree of understanding of market dynamics, opportunities, and risks
• Drive commercial excellence in CRM data and other selling technology tools to improve market strategies and effectiveness
• Adopt a daily management system mindset into deal management achieving transparency in forecast and forward planning achievement against business priorities

Sales Director, Medical Technology Advanced Services

Business Operations

• Responsible for coordinating customer service operations
• Managing service contracts
• Supporting billing accuracy
• Maintaining databases
• Resolving invoicing issues
• Driving the overall execution of the GEHC customer service contract loading into all applicable processes
• Be responsible for creating Service support documents needed.
• Assisting on timely and accurate billing of customers for contract and non-contract services.
• Maintain Install database accuracy by supporting field team and external customers via phone and email.
• Provide support for timely resolution of customer invoicing disputes in coordination with service teams.

Business Operations Specialist

• Perform installations and corrective and preventive maintenance on ultrasound, mammography, bone densitometry, X-ray and surgical C-arm equipment, and life support systems (LCS/PCS).
• Collaborate with the technical development of the team.
• Identify sales opportunities and communicate them to the accounts team.
• Ensure completion of service order reports.
• Maintain effective quality systems and programs in accordance with GE HealthCare Service Quality and EHS policies.

Technician, Field Engineer

Consultant

• Client facing role; responsible for the delivery of consultancy and software activation services at client site(s) – specifically in the hospital acute care setting
• Independently collect, validate, analyze and synthesize data to support engagement objectives
• Plan and complete assigned work within the engagement with high quality on time
• Prepare and deliver succinct, clear and insightful executive-level presentations
• Proactively identify client needs and assist in developing solutions
• Facilitate effective, cross-functional working sessions with clients and GE stakeholders
• Establish credibility and develop relationships with mid-level client managers

Activation Consultant

• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system
• Perform troubleshooting, service repairs and installations of moderate complexity
• Lead communications with customers and serve as escalation point for customer related concerns
• Own customer issues from dispatch or identification of issue to resolution
• Proactively engage with other team members to ensure appropriate solution for the customer
• Leads installations, validations, maintenance, and service repair needs on designated equipment
• Collaborate with the customer and/or the sales team to recommend value-added services to help customers run their business more efficiently

Field Service Engineer II

Accounting Manager

• Support end-to-end billing and contract-to-cash operations across subscription, usage-based, and services revenue streams
• Ensure accurate, timely invoicing and strong alignment between contract terms, billing outputs, and downstream financial reporting
• Partner closely with Commercial, Contracts, and Revenue Accounting to ensure billing activity is complete, compliant, and accurately reflected in financial systems
• Perform monthly reconciliations between billing and revenue subledgers and the general ledger, identifying and resolving variances
• Assist in month-end close activities, including reconciliations and reporting deliverables
• Execute revenue accounting activities in compliance with SOX controls and internal Controllership policies
• Identify opportunities to improve billing‑to‑revenue workflows, reduce manual effort, and accelerate close activities

Revenue Accounting Analyst – Contracts, Billing

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution.

Field Engineer Apprentice

Financial Planning and Analysis

• Drive accurate and timely financial reporting, supporting month-end close and ensuring compliance with GAAP and internal controls
• Lead budgeting, forecasting, and long-range planning processes, delivering insights to improve business performance and profitability
• Partner with cross-functional leaders to provide financial guidance and support strategic decision-making
• Analyze financial results, track key performance metrics, and translate data into actionable business recommendations
• Strengthen financial processes, systems, and controls through continuous improvement and automation initiatives
• Support government accounting and contracting across the site during proposal, award, grant execution, and close-out phases
• Support internal, external, and government audits, serving as a key liaison for financial inquiries
• Communicate complex financial information clearly to influence stakeholders and align on priorities
• Mentor junior team members and contribute to high-impact finance projects and initiatives