Field Service Engineer 1 – Northeast Ohio

GE HealthCare

Field Service Engineer at GE HealthCare maintaining medical equipment and driving customer satisfaction through service excellence. Collaborating with experienced engineers and adhering to regulatory requirements.

Posted 7/3/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system
Perform troubleshooting and basic service repairs on customer equipment
Assist more experienced field engineers with equipment installations and more complex repairs
Proactively engage with other team members to ensure appropriate solution for the customer
Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
Adhere to company policies, procedures and hospital protocols
Partner with the customer and/or the sales team to recommend value-added services

Requirements

What you’ll need

Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment
High school diploma/GED and 4 years of relevant experience
Graduate of the GEHC Apprentice Program
Must have and maintain a valid Driver’s License
Legal authorization to work in the U.S. is required
Ability to be available after hours and/or work a rotating on-call schedule including weekends
Experience with Web applications as well as Microsoft suite of products

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Electronic Equipment ServicingBasic Service RepairsEquipment InstallationsWeb ApplicationsMicrosoft Suite

Soft Skills

Timely CommunicationCustomer SatisfactionTeam Collaboration