Biomedical Technician 3 – Site Lead

GE HealthCare

Biomedical Technician 3 diagnosing and repairing complex biomedical equipment at GE HealthCare. Leading service delivery and enhancing customer satisfaction in partnership with healthcare teams.

Posted 7/8/2026full-timeMyrtle Beach • South Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer’s biomedical equipment
Drives customer satisfaction through Service Excellence
Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations
Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction
Effectively communicate and partner with teammates and colleagues
Implement GE/customer facility contract and support customer and business goals/objectives
Lead, instruct, and assist technicians on basic and complex repairs/resolution
Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties)
Proactively reach out to others on team (e.g., provide help, share best practices, mentor others)
Share on-call responsibility
Document all repair actions and submit reports/summaries according to schedule
Ensure proper care of spares, tools, and test equipment, and ensure calibration
Maintain approved parts inventory
Manage vendor’s service delivery processes in compliance with GE policies, as instructed
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
May perform role of site leader (e.g., direct activities of fellow BMET’s assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee)
Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 6+ years of experience servicing medical equipment
OR equivalent military education and 6+ years of experience servicing medical equipment
OR High School Diploma/GED and 8+ years of experience servicing medical equipment
Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office)
Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)
Experience interfacing with both internal team members and external customers as part of a solution based service process
Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner
Ability to work independently and as a team to implement solutions through problem solving.

Benefits

Comp & perks

Relocation Assistance Provided
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Electrical EngineeringBiomedical EngineeringMechanical EngineeringElectronic DocumentationMedical Equipment RepairSafety InspectionsCalibrationInventory ManagementTechnical Standards ComplianceService Excellence

Soft Skills

Strong CommunicationCustomer Satisfaction FocusTeam CollaborationMentoringProactive Engagement