GE HealthCare

Operations

• Acts as the operational leader across the region, partnering with the Market Service Directors, Managers of Service Operations, and Sr. Director Business Operations
• Leads initiatives that improve operational efficiency, service delivery, customer satisfaction and financial performance
• Responsible for coaching and mentoring MV and HTM operations roles within the region
• Leads USCAN-wide growth and profitability initiatives
• Drives operational strategy and execution to meet business goals and achieve service delivery metrics across the region
• Develops and leads operational training and support strategies to ensure a high level of service delivery
• Conducts 1:1 with market leaders- coaching/driving operational productivity

Senior Service Operations Manager, MV and HTM

Technical Program Manager

• Develop and manage comprehensive program plans, including scope, schedules, budgets, and resource allocation, to deliver BMH projects on time and within budget
• Lead multidisciplinary teams (engineering, product development, clinical, regulatory, marketing, and supply chain) to ensure seamless collaboration and alignment on program goals
• Act as the primary point of contact for internal teams, senior leadership, and external partners (e.g., healthcare providers, regulatory bodies), providing regular updates on program status, risks, and opportunities
• Identify, assess, and mitigate program risks, proactively addressing challenges to ensure successful outcomes
• Collaborate with R&D and product teams to drive the development and commercialization of BMH solutions, including imaging systems, diagnostic tools, and software for bone density and metabolic health
• Ensure programs adhere to global regulatory requirements (e.g., FDA, CE Mark) and GE Healthcare’s quality standards
• Drive process improvements, leveraging lean methodologies and data-driven insights to optimize program delivery and operational efficiency
• Work closely with marketing and commercial teams to ensure programs meet customer needs and align with market trends in bone and metabolic health.

Engineering Program Manager – Xray

Field Engineer

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

Field Engineer Apprentice

• Work within hospital environment to evaluate and troubleshoot Patient Care Solutions (PCS) equipment issues and implement appropriate repairs.
• Complete Planned/Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Mentor with and assist more experienced technicians on progressive repairs and resolution.

Clinical Research

• Support collaboration with top Interventional clinical partners, planning and executing pre- and post-market evidence generation research projects per Interventional research priorities
• Assist in maturing evidence portfolio (writing journal publications/summary articles, technical documents, clinical marketing/training collaterals) and identifying unique opportunities for partnership
• Support adoption of new technology or clinical applications through advocacy and evidence
• Participate in customer presentations regarding use of Interventional products for institution research purposes
• Closely connected with GEHC global modality clinical and research and development teams, explore unmet clinical and technical needs with external collaborators and translate to define and prioritize product development needs
• Support customer satisfaction through communication, observation, and escalation of site inquiries/concerns
• Grow technology leadership mindshare through joint scientific presentations and publications
• Lead and represent the global modality technical, scientific and product expertise in the US and Canada to support local clinical teams and best-in-class customer experience on new products
• Study new technology concepts and leverage expertise to move initiatives forward

Clinical Scientist – Interventional

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Designer

• Produce drawings, layouts, and/or diagrams from sketches, existing drawings, electronic images, design concepts and/or verbal instructions
• Work with field-based Project Manager to capture and produce a design that displays all product requirements for either new or existing equipment installations
• Produce site layouts to the quality standards identify by the management team for package creation
• Verify that all drawings convey accurate information
• Ensure all necessary documentation is complete such as engineering prints, bills of materials, and related product specifications to allow successful transfer to service
• Work directly with different business functions and team members to meet serviceability, functional and time requirements
• Perform self-check of drawing packages to established standards
• Comply with EHS regulations and policies
• Must understand types of construction and acceptable standards such as NEC and ADA

Designer – AutoCAD

Sales

• Generating proposals, preparing sales quotations and presentations, planning customer meetings, and demonstrating equipment capabilities on Women's Health products in assigned territory
• Maintaining satisfactory after-sale relationships
• Penetrating competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements
• Funnel management and proactive organization skill
• Providing leadership in market analysis and development/execution of strategies and action plans to drive WH sales
• Prospecting for new customers and business in addition to growing and maintaining our existing customer portfolio
• Annual and quarterly achievement of multiple sales and revenue targets
• Development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Working closely with the Ultrasound team and greater Account Community

Product Sales Specialist, Women’s Health Ultrasound

Project Manager

• own the project management and implementation process for GE HealthCare Patient Care Solutions
• an influencer and the hub of activity for sales order review, project planning and documentation, resource coordination, and issue resolution
• execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract
• regular tracking and communication of implementation progress
• create visible and predictable data for key business metrics and revenue forecasting
• identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.

Project Manager – Patient Care Solutions

Customer Support

• Drive daily field sales operations efficiency and accuracy by providing administrative and tactical support to the field sales teams
• Assist with order package submission, quote edits, change orders and concession workflow creation/closure
• Perform analytical work, report processing and management of department communication needs
• Partner with field sales team to resolve issues
• Coordinate workflow closures across all functional teams
• Drive commercial compliance by supporting legal escalation workflow activities

Sales Support Specialist – Patient Care Solutions

Marketing

• Spearhead the modernization of our paid and organic search strategies.
• Develop cutting-edge approaches to improve our quality score and optimize our presence across digital channels.
• Redefine our organic and paid social media strategies to amplify thought leadership content.
• Drive engagement and elevate our brand presence through innovative social media tactics and content marketing.
• Craft and execute a comprehensive lifecycle marketing strategy that enhances customer relationships.
• Design and implement sophisticated email marketing strategies that effectively engage target audiences.
• Regularly analyze campaign performance and customer behavior to identify insights and opportunities for optimization.
• Conduct thorough market analysis to identify gaps and opportunities in our current digital marketing strategies.
• Establish and nurture strategic relationships with key digital advertisers and platforms.

Marketing Director

Director

• Set and own a multi-channel listening strategy (engagement, lifecycle, pulse, crowdsourcing, roundtables, ERG/affinity feedback, open-text, external signals) and integrate listening signals with other people and business data to inform HR and business strategies.
• Build and manage listening systems (e.g., topic/sentiment modeling, anomaly detection, “early-warning” dashboards) to surface new and emerging themes; establish triage/escalation and follow-through.
• Lead and develop a small People Analytics team delivering descriptive, diagnostic, and predictive insights across the talent lifecycle (attraction, recruiting, onboarding, performance, learning, inclusion, mobility, wellbeing, attrition).
• Translate insights into data-driven HR and business strategies; craft executive-ready narratives, option sets, and ROI/impact estimates; brief senior leaders and boards/committees as needed.
• Support accurate HR data and metrics reporting by defining metric standards, improving data quality/lineage, and publishing enterprise scorecards and self-serve dashboards; raise data literacy across HR and the business.
• Apply research and analytics across priority domains (e.g., performance enablement, manager capability, organization design/team structure, recruiting funnel/conversion, learning effectiveness) to inform strategy and actions.
• Incorporate advanced analytics—including AI/ML and responsible automation (e.g., text summarization, topic clustering, causal inference, experimentation) to improve speed, signal detection, and actionability.
• Establish governance for all listening activities: survey calendar, question bank, sampling standards, reporting thresholds/minimum n-sizes, action-planning expectations, and post-action measurement.
• Advise on and support the ethical use of people data within HR and beyond (policy, privacy impact assessments, small-n suppression, bias/fairness checks, transparency guidelines, access controls).
• Manage vendor selection and performance for survey/analytics/NLP tools.
• Act as a trusted advisor to the HR leadership team and senior business leaders on priorities, trade-offs, and decisions grounded in evidence; facilitate action-planning and track impact.
• Set team KPIs, manage budget/roadmap, and operate a clear intake/prioritization process with SLAs.

Director, Talent Analytics, Employee Insights

Executive Assistant

• Proactively manage the Global Integrated Supply Chain Leader’s calendar, book travel through Navan system, arrange visas and transport, prepare detailed itineraries and process/submit expenses in a timely manner
• Oversee email workflow and prioritization to ensure timely responses and efficient communication
• Provide end-to-end support for Global offsite meetings, ensuring seamless planning and execution
• Manage, mentor, and coach the ISC Administration team (2 Direct Reports, 7 In-Direct Reports), promoting best practices across the network to ensure the ISC LT are supported to deliver on organizational priorities
• Lead the ISC Communications strategy and execution for internal communications, amplifying our cultural operating principles to foster a connected and informed workforce
• Leverage Project Management tools to lead and execute initiatives
• Assess and address ISC function wellbeing needs, ensure programmes on physical, mental and emotional health are deployed across our network

Executive Assistant, Pharmaceutical Diagnostics – Maternity Cover

Account Manager

• Manage all PCS accounts in Yorkshire & Humber, Derbyshire and Nottinghamshire
• Build relationships and develop a business strategy to maximize business opportunities
• Develop and implement Go-to-Market plans
• Grow GEHC’s share of customer investments in capital and operational expenditure
• Achieve sales and orders volumes at target prices/margins
• Maintain high level of customer satisfaction through consistent high-quality interactions
• Build long term strategic alliances with accounts
• Collaborate with Product Sales Specialists and Service Operations to create competitive differentiation
• Coordinate ‘One GE Healthcare’ team on assigned accounts
• Provide ongoing feedback to management and product teams

Strategic Account Manager

Manager

• Translate the Regional Channel Director’s BU channel strategy into actionable plans within the assigned territory, drive cross-BU channel collaboration, and oversee end-to-end dealer life cycle management.
• Support regional business growth by tracking end-user market penetration and channel-specific deal win/loss metrics and deliver timely progress updates to stakeholders.
• Nurture long-term partnerships with key channel partners in the territory to fuel mutual business growth.
• Assist in building and maintaining the local dealer database, support dealer candidates screening and nomination, and deliver onboard training and ongoing governance for new dealers.
• Monitor dealer KPIs, conduct performance reviews and ratings per standardized criteria, and follow up on corrective actions for underperforming partners.
• Support the Regional Channel Director in dealer governance and participate in sub-dealer qualification assessments.
• Collaborate to enhance the integration and standardized utilization of existing channels and implement channel effectiveness methodologies and continuous improvement initiatives.
• Provide input on territory division adjustments within the assigned area to ensure optimal market coverage.
• Organize local channel training sessions, track training outcomes, and disseminate BU-level standards, best practices, and capability requirements across the territory.
• Conduct channel compliance audits within the jurisdiction, participate in exit interviews, and promote a culture of integrity and compliance across the channel ecosystem.
• Strictly adhere to international/local regulations, GE Healthcare Promotional Codes, and all GE/GE Healthcare compliance policies, standards, and training requirements.

Senior Service Operations Manager, MV and HTM

Engineering Program Manager – Xray

Field Engineer Apprentice

Field Engineer Apprentice

Clinical Scientist – Interventional

Field Engineer Apprentice

Designer – AutoCAD

Product Sales Specialist, Women’s Health Ultrasound

Project Manager – Patient Care Solutions

Sales Support Specialist – Patient Care Solutions

Marketing Director

Director, Talent Analytics, Employee Insights

Executive Assistant, Pharmaceutical Diagnostics – Maternity Cover

Strategic Account Manager

Senior Regional Channel Manager