Fuze Health

Salesforce Developer

• Design, develop, test, and deploy custom Salesforce solutions, including Apex, Visualforce, Lightning Web Components, and Flow.
• Implement and maintain declarative customizations such as custom objects, fields, validation rules, Flows and Apex
• Collaborate with business stakeholders and product managers to gather and analyze requirements, translating them into technical specifications.
• Integrate Salesforce with external systems using various integration tools and APIs - REST, SOAP, Batch jobs
• Perform data migrations and ensure data integrity within the Salesforce platform.
• Participate in all phases of the software development lifecycle, including system design, development, testing, deployment, and post-implementation support.
• Ensure adherence to Salesforce best practices, coding standards, and security guidelines - we work with patient health data so this is of the highest priority.
• Troubleshoot and resolve technical issues, providing ongoing support and maintenance for the Salesforce platform.
• Stay up-to-date with new Salesforce features and functionalities, recommending and implementing improvements.
• Work effectively in an Agile/Scrum environment, participating in sprint planning, daily stand-ups, and retrospectives.

Human Resources

• Partner with the COO in our Rx Operations divisions to design and execute people strategies that align with long-term business objectives
• Consult on team structures, succession planning, and workforce scaling to ensure we have the right talent in the right seats as we grow
• Drive the annual performance cycle, compensation reviews, talent development and other people core process initiatives to identify and nurture our future leaders
• Partner and coach people managers in retail pharmacy and fulfillment for people leadership excellence
• Lead and resolve high-level employee relations matters, conducting thorough investigations and providing coaching to managers to foster a healthy, compliant work environment
• Analyze people metrics (turnover, engagement, headcount) to identify trends and provide proactive solutions to the executive team
• Act as a champion for Fuze Health’s culture, ensuring our values are integrated into the employee lifecycle and driving initiatives that improve employee experience

Human Resources Business Partner

Compliance

• Establish and lead an enterprise-wide pharmacy compliance and risk management program aligned with organizational objectives and regulatory requirements
• Serve as the senior compliance advisor to executive leadership on pharmacy regulatory matters, compliance risks, and emerging regulatory trends
• Develop and execute a long-term compliance strategy that supports business growth while maintaining regulatory excellence
• Promote a culture of ethics, integrity, accountability, and compliance across the organization
• Ensure compliance with applicable federal and state laws and regulations, including HIPAA, HITECH, Medicare Part D, Medicaid, state pharmacy regulations, and other healthcare regulatory requirements
• Oversee pharmacy licensing, accreditation, certification, and regulatory reporting activities
• Lead responses to regulatory audits, inspections, investigations, complaints, and inquiries from government agencies and pharmacy boards
• Direct enterprise pharmacy compliance risk assessments and develop risk mitigation strategies
• Identify and proactively address areas of regulatory risk, including drug diversion, fraud, waste and abuse, privacy, data security, and operational compliance
• Oversee compliance monitoring, auditing, and reporting programs to assess effectiveness and identify opportunities for improvement
• Partner with clinical, operations, product, technology, and legal teams to embed compliance requirements into business processes and product development
• Advise leadership on regulatory implications associated with strategic initiatives, new products, partnerships, and expansion opportunities
• Lead, mentor, and develop a high-performing compliance organization

VP, Risk and Pharmacy Compliance

Product Manager

• Own product strategy across Care, Clinical Workflows, and Unified Workflows product lines; translate ambiguous business opportunities into clear product direction across multiple roadmap domains and cross-functional pods
• Drive operational efficiency through technology by extending existing systems and launching AI-native capabilities, including agentic, generative, and predictive solutions; champion AI competency and adoption as a core expectation across the product organization
• Deliver measurable outcomes across patient care, clinical performance, operational efficiency, and business objectives; continuously evaluate product impact through instrumentation, analytics, and iterative improvement cycles
• Lead, mentor, and grow a team of Product Managers; elevate product management craft, ownership, prioritization, and decision-making quality across the organization
• Ruthlessly prioritize competing requests across Clinical, Care, Operations, and Commercial stakeholders; communicate and defend product trade-offs using data, strategic judgment, and business impact analysis
• Establish and maintain operational rigor across intake processes, prioritization frameworks, roadmap lifecycle management, OKRs/KPIs, and audit mechanisms to improve execution consistency and visibility
• Operate with a rapid iteration mindset by shipping product improvements in weeks rather than quarters; measure outcomes, gather feedback, and adjust strategy and execution accordingly
• Influence senior leaders and executives across the organization; independently resolve cross-functional conflicts and develop investment narratives that align teams around shared strategic outcomes
• Partner closely with Engineering leadership on platform architecture, integrations, scalability, performance, reliability, and long-term technical strategy across the product domain

Director, Product Management

Accounts Payable

• support a fast-growing, high-volume finance environment
• end-to-end AP operations, transaction management, vendor oversight, reconciliations, and cross-functional coordination across multiple accounting and procurement platforms
• act as the primary administrator for Ramp
• bridge the gap between day-to-day transaction processing and month-end GL accuracy across core systems (Sage Intacct, NetSuite, Coupa)
• lead internal enablement and policy enforcement
• act as a proactive communicator who guides employees through expense guidelines
• actively audit spend
• track down missing receipts to ensure books remain airtight

Senior Accounts Payable Specialist

Clinical Assistant

• Review and identify high-cost or therapeutically inappropriate medications prior to claim submission
• Conduct outreach to hospice partners regarding medication alternatives and formulary considerations
• Support efforts to reduce claim rejections, delays, and unnecessary medication-related costs
• Maintain accurate medication profiles, eligibility information, and supporting documentation
• Assist with medication claims research, prior authorization requirements, and claims resolution
• Provide responsive, high-quality support to hospice staff regarding pharmacy benefit services
• Train and support hospice staff utilizing multiple e-prescribing platforms
• Manage multiple work queues, requests, and support activities while maintaining service-level expectations
• Ensure medication records, user profiles, and system data remain accurate, complete, and up to date
• Act as a liaison between hospice staff, clinical pharmacists, operations teams, and technical support personnel

Manager

• Own vendor lifecycle management for assigned categories — sourcing, negotiation, contracting, performance management, and renewals — with minimal supervision
• Bring ungoverned vendors into the Lexion intake process and governance framework, including tiering, BAA status, security intake, and renewal calendar
• Lead RFPs and competitive sourcing events for mid-to-high-complexity vendor relationships
• Identify and execute contract consolidation opportunities across Fuze Health entities to reduce duplication and capture pricing leverage
• Track and enforce vendor SLA commitments; escalate and document when vendors underperform
• Partner with Legal, Security, Privacy, and Finance on every significant contract and new vendor onboarding
• Maintain spend analytics and reporting for your portfolio, surfacing savings opportunities and risks on a rolling basis
• Support Workday integration requirements across vendor workflows

Vendor Manager

Events

• Lead end-to-end planning and execution of in-person and virtual events, including logistics, timelines, vendors, sponsorship deliverables, onsite management, and attendee experience
• Manage event calendars, project plans, budgets, and operational workflows
• Coordinate booth production, signage, collateral, giveaways, registration, travel, and event logistics
• Ensure events are executed on time, on budget, and aligned with company standards
• Partner with Brand, Product Marketing, and Creative teams to implement event messaging, visual identity, and campaign assets
• Collaborate with Sales and Demand Generation teams to support meeting generation, customer engagement, and follow-up activities
• Coordinate internal stakeholders, external vendors, and event partners to ensure smooth execution and communication
• Support executive speaking engagements, customer events, and partner activations
• Translate established marketing campaigns and brand initiatives into cohesive event experiences
• Ensure consistency across physical and digital event touchpoints
• Manage pre-event, onsite, and post-event executional activities that support audience engagement and pipeline goals
• Help create scalable event processes, templates, and operational best practices
• Track and report on event performance metrics including attendance, engagement, meetings, pipeline influence, and ROI
• Maintain event documentation, timelines, and post-event recaps
• Identify opportunities to improve operational efficiency and event effectiveness

Event Marketing Manager – Short Term Assignment

Solutions Engineer

• Own end-to-end project management for large, complex, multi-workstream client implementations from kickoff through go-live and hypercare stabilization
• Build and maintain detailed implementation plans with clearly defined milestones, owners, cross-functional dependencies, risk mitigation strategies, and escalation paths
• Lead implementation workstreams coordinating Operations, Clinical, Product, Technology, and Finance without direct authority — driving alignment, accountability, and momentum across teams
• Serve as the primary escalation point during active implementations, triaging issues in real time and driving rapid resolution before they affect client commitments or contractual SLAs
• Manage the implementation-to-CS handoff with rigor: full documentation of program requirements, SLA definitions, operational context, and unresolved risks transferred clearly to the ongoing account team
• Own the hypercare phase post-launch, ensuring early operational issues are identified, resolved, and closed out before steady-state handoff
• Liaise between Account Management and the Product and Technology teams — representing client needs, operational gaps, and delivery learnings in roadmap conversations
• Aggregate, synthesize, and prioritize product enhancement requests from Client Success, implementations, and ongoing program operations into a structured, actionable backlog for Product review
• Lead recurring prioritization forums with Product and Technology stakeholders, providing clear business context, client impact, and urgency framing for each enhancement request
• Track the status of in-flight product enhancements and communicate progress, timelines, and delivery commitments back to Account Management and Client Success teams
• Identify patterns across client feedback and implementation findings that signal systemic product or platform gaps — translating these into well-defined, prioritized requirements
• Partner with Product and Engineering on feasibility assessments, phased delivery planning, and acceptance criteria for enhancements that affect client-facing workflows
• Develop and enforce implementation standards across the organization: playbooks, intake templates, go/no-go readiness frameworks, and post-launch retrospective processes that reduce variability and improve predictability
• Drive continuous improvement of solution delivery by identifying opportunities for process and tooling enhancements, partnering with Operations and Product leadership to implement scalable changes
• Use post-implementation retrospectives to capture lessons learned and systematically feed improvements back into both implementation practice and the product enhancement backlog
• Serve as a key voice in internal planning — surfacing repeatable implementation patterns, unmet delivery needs, and capability gaps that inform roadmap and build-vs-partner decisions
• Act as a trusted partner to Operations, Clinical, Product, and Technology — translating client commitments and operational realities into actionable delivery and product plans
• Support the VP of Account Management in tracking and executing key strategic initiatives, surfacing blockers, and maintaining accountability across cross-functional stakeholders
• Maintain a real-time view of the implementation pipeline and active product enhancement priorities — flagging what is on track, what is at risk, and what requires VP-level attention
• Design and contribute to Account Management operating rhythms: implementation pipeline reviews, product enhancement updates, QBR prep, and leadership reporting

Senior Manager, Enterprise Solutions – Implementation

• Own delivery of product features end-to-end — from requirements and design through launch and iteration — within a defined product strategy
• Translate business, clinical, and operational needs into clear, concise product requirements and specs, partnering with Engineering, Design, and Data
• Drive feature discussions with customers, engineers, and cross-functional partners (e.g., Clinical, Compliance, Finance), seeking direction from senior product leaders when navigating ambiguity
• Support product discovery through customer research, data analysis, and validation to ensure features solve real user problems
• Monitor feature-level success metrics (KPIs, adoption, usability) and use insights to iterate; may own OKR/QBR reporting for your area
• Optimize roadmap intake — triaging features, bugs, and requests — and connect engineering work to the end-user experience
• Understand the technologies in your product area; articulate technical requirements and flag risks in design choices
• Build awareness of regulatory and operational constraints in healthcare and pharmacy, escalating compliance considerations early