Funcional Health Tech

Analyst

• Execute the billing process for services, ensuring correct and timely issuance of invoices and bills.
• Validate adherence between Contract vs. Billing vs. transactional variables, ensuring compliance with commercial and contractual rules.
• Analyze and validate the databases used for billing (consumption, volumes, services provided, or operational metrics).
• Act as the interface with internal areas (Commercial/Sales, Finance, Operations, and Tax) to clarify discrepancies and billing adjustments.
• Respond to external client tickets and requests, providing explanations about billing, invoices, billed amounts, and any discrepancies.
• Respond to and follow up on emails and billing-related requests, ensuring responses within agreed deadlines and quality customer service.
• Ensure the integrity of information recorded in the ERP system and support continuous improvement of billing processes.
• Support the monthly billing close, ensuring revenue accuracy and compliance with deadlines.
• Monitor inconsistencies and propose corrections or improvements to the billing flow.

Junior Billing Analyst

Software Engineer

• Lead modernization and technology evolution initiatives, including large-scale code refactors, architectural restructuring, and service migrations.
• Develop and maintain scalable solutions using Node.js, React, and .NET, ensuring high performance, security, and quality.
• Actively participate in defining architecture, development patterns, best practices, and software engineering processes.
• Conduct deep technical analyses, planning and executing continuous improvements on legacy and new systems.
• Collaborate with cross-functional teams (product, QA, UX, infrastructure, and data) to deliver robust and sustainable solutions.
• Perform thorough code reviews, promoting technical quality and team growth.
• Monitor applications, interpret metrics, and identify opportunities for ongoing optimization.
• Support automation, CI/CD, and testing strategy initiatives.

Senior Software Developer / Analyst

Operations

• Analyze and verify data to ensure all information is correct, preventing inconsistencies that could impact operations.
• Collaborate on process improvements to optimize operations and ensure the quality of service provided.
• Create/place purchase orders with suppliers, ensuring all request details are correct for delivery.
• Track orders and update information in the CRM.
• Receive and verify invoices issued by partners, entering amounts and other details into the CRM.
• Ensure all proof-of-delivery documentation is provided in a timely manner for the client's financial closing.
• Update data in the pre-closing control.

Junior Operations Analyst

• Conduct quality verification and reporting of adverse event reports and technical complaints, ensuring high quality and compliance with reporting deadlines by actively reviewing reports and identifying responsible parties for retraining.

Pharmacovigilance Analyst

Actuary

• Develop technical projects in accordance with management guidelines.
• Contribute to the production of content published through the company's communication channels with the aim of strengthening the organization's authority.

Junior Billing Analyst

Senior Software Developer / Analyst

Junior Operations Analyst

Pharmacovigilance Analyst

Mid-level Actuary