Forcepoint

Account Manager

• Own post-sales customer lifecycle including onboarding and expansion
• Build strong relationships with executive and technical stakeholders
• Drive customer advocacy and satisfaction
• Provide expert guidance on security solutions
• Collaborate with internal teams for successful deployments
• Identify risks and drive mitigation strategies
• Advocate for customer needs with product teams

Customer Success Account Manager

Manager

• Take ownership of incoming critical incidents and critical customer incidents
• Lead incident triage calls to define severity, success criteria, RACI, and exit conditions
• Prioritize and manage incidents from initiation through resolution, coordinating appropriate internal resources
• Act as the central point of contact during incidents, ensuring timely, accurate, and audience-appropriate communication
• Drive root cause analysis (RCA) efforts with engineering and support teams
• Prepare and deliver executive summaries to C-level stakeholders

Escalation Manager

• Make outbound telephone calls to US Space Force prospects or current US Space Force customers and resellers to identify, manage and close sales opportunities
• Plan and prioritize sales activities and customer/prospect contact towards achieving/exceeding assigned sales targets
• Manage product mix, according to agreed business aims
• Provide timely follow up, closure and tracking of all identified opportunities
• Respond to and follow up sales inquiries using appropriate methods
• Provide regular business pipeline reports/forecasts for all business developed and closed
• Work closely with appropriate channel partners to develop & close new business opportunities
• Use customer and prospect contact activities tools and systems and update relevant information including forecasts held in these systems
• Engage sales resources as required
• Attend training to develop relevant knowledge, techniques, and skills as appropriate
• Assist Renewals Team with on time renewal of existing contracts
• Perform other duties and projects as assigned.

Senior Sales Account Manager

• responsible for selling the company's highly technical products and services to US Navy accounts
• develop new accounts and/or expand existing accounts within the Navy Territory

Senior Sales Account Representative

Sales Engineer

• Work directly with prospective customers to position Everfox Security solutions for success and to shape project requirements.
• Manage a complex technical sales process, from initial solution discovery, through proof-of-concept delivery, and proposal development.
• Skillfully present the technical merits of the Everfox security offerings, deliver compelling product demos and pilots, and expertly handle technical objections.
• Using and configuring Everfox security solutions to deliver actionable analytic results, and working closely with the client and Everfox engineers to ensure successful pilot efforts.
• Provide technical support to the sales teams by creating high quality presentations and rapidly responding to requests for information and helping to craft sales strategies and tactics when appropriate.
• Attending events and conferences as required to support GTM activities.

Principal Sales Engineer

Sales

• Responsible for leading and managing a team of 7 senior account managers
• Managing the sales efforts of the company’s highly technical products and services
• Enabling sellers to grow their existing business, find new opportunities, and achieve their quota goals

Sales Manager – DoD

Human Resources

• Serve as a trusted advisor to leaders on workforce, talent, and performance strategy
• Translate business objectives, operating priorities, and financial drivers into people plans and actions
• Provide data-informed guidance that balances speed, effectiveness, and risk
• Lead performance management cycles, talent reviews, and development planning for assigned client groups
• Partner with leaders on succession planning and leadership capability development
• Strengthen talent density through proactive coaching, assessment, and intervention
• Diagnose organizational effectiveness issues related to structure, roles, decision rights, and operating rhythm
• Support org design, workforce planning, and scalable organizational changes
• Manage employee relations matters of moderate complexity with sound judgment and discretion
• Collaborate with HR Centers of Excellence (Talent, Total Rewards, People Operations) to deliver integrated solutions

Human Resources Business Partner

• Responsible for selling the company's products or services to a country’s national/federal government or sub-contractors
• Develops new accounts and/or expands existing accounts within an established agency, agencies, or geographic territory
• Requires a security clearance
• Completed extremely complex sales
• Identifies and cultivates sales from new and/or existing clients

• Develop and drive the partner strategy
• Recruit, onboard, and enable new partners
• Manage partner pipeline and cadence
• Drive joint business planning sessions
• Support MDF activities and customer development

Channel Account Manager

Engineer

• Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments.
• Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts.
• Monitor and troubleshoot the performance of Everfox products onsite.
• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.
• Installing firmware updates on physical components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc.
• Working with the product support and development teams to address issues or bugs discovered in products.
• Regularly checking the health and performance of Kubernetes clusters.
• Use monitoring tools like Grafana to track system metrics.
• Deploy, monitor, troubleshoot, and optimize endpoint security solutions.

Senior Cyber Engineer – TS/SCI Required

Accountant

• Perform critical back office and accounting functions
• Ensure compliance with policies and procedures
• Deliver timely and accurate reports to management and stakeholders
• Maintain Oracle Fusion accounting system and General Ledger
• Lead associate in Month End Close procedures
• Partner with cross-business functions to drive resolution of issues
• Review and analyze general ledger transactions
• Perform monthly account reconciliations and resolve discrepancies promptly
• Support internal and external audit functions
• Train, mentor and provide guidance to junior associates
• Contribute to continuous improvement and implementation initiatives

Senior GL Accountant

Database Administrator

• Maintain and troubleshoot pluggable and containerized Oracle 19c Databases in physical and virtualized environments.
• Perform Oracle Database upgrades and apply patches as needed.
• Regularly validate Oracle 19c backup and recovery operations using RMAN.
• Monitor and resolve Oracle database performance issues.
• Provide on-demand support for database-related concerns, collaborating with Oracle support for unresolved issues when necessary.
• Act as the first line of support, working with onsite government, contractor, or subcontractor staff to address onsite product challenges.
• Monitor and optimize the health and performance of Kubernetes clusters, leveraging tools such as Grafana to track system metrics.
• Analyze system logs to proactively address potential issues before they escalate.
• Develop and present detailed software deployment plans.
• Communicate daily with customers and Everfox management, providing comprehensive activity summaries and trip reports when applicable.
• Perform additional duties as assigned.

Principal Oracle Database Administrator – TS/SCI Required

• Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments.
• Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts.
• Monitor and troubleshoot the performance of Everfox products onsite.
• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.
• Installing firmware updates on physical components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc.
• Working with the product support and development teams to address issues or bugs discovered in products running at a customer location.
• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as a first line of support.
• Regularly checking the health and performance of Kubernetes clusters to ensure they are operating optimally.
• Use monitoring tools like Grafana to track system metrics.
• Reviewing logs to preemptively address potential issues before they escalate into problems.
• Deploy, monitor, troubleshoot, and optimize endpoint security solutions, ensuring effective policy configuration and system performance.
• Broad understanding of enterprise infrastructure, including data centers, networking, operations, and security, with the ability to interact effectively across these domains.
• Ability to understand, explain and create software deployment plans.
• Communicating daily with customers and Everfox management, providing detailed activity summaries and in-depth trip reports where applicable.
• Assisting in the lifting/racking and cabling of physical hardware.
• The possibility of 10% or less travel to customer coop site locations.

• Own making demand generation campaigns work harder
• Drive measurable campaign performance improvements across all channels
• Turn data into revenue-generating actions
• Own campaign-level performance visibility
• Ensure data integrity that enables optimization
• Enable smart, fast execution

Senior Digital Campaign Performance & Optimization Manager

• Lead and manage Sales Engineering team, providing mentorship and career development for pre-sales engineers
• Partner with Singapore sales leadership to develop and execute territory strategy
• Ensure technical excellence in customer engagements
• Support large, complex, and strategic sales opportunities as executive technical leader
• Foster strong relationships with key enterprise customers and government agencies
• Drive regional adoption of new and emerging solutions
• Collaborate with global product and engineering teams for customer feedback
• Oversee proof-of-concept (PoC) projects and customer workshops
• Represent the technical voice of Singapore in regional and global leadership forums

Customer Success Account Manager

Escalation Manager

Senior Sales Account Manager

Senior Sales Account Representative

Principal Sales Engineer

Sales Manager – DoD

Human Resources Business Partner

Senior Sales Account Manager

Channel Account Manager

Senior Cyber Engineer – TS/SCI Required

Senior GL Accountant

Principal Oracle Database Administrator – TS/SCI Required

Senior Cyber Engineer – TS/SCI Required

Senior Digital Campaign Performance & Optimization Manager

Manager, Sales Engineering