Foodstuffs, Inc.

• Deliver major technology rollouts across store network, starting with SAP implementation and followed by national POS deployment
• Support stores through every phase of deployment, including readiness, training, cutover, hypercare, and post-go-live stabilisation
• Partner closely with store owners, operational teams, programme partners, and support teams to deliver smooth system transitions
• Thrive in fast-paced, live retail environments and confidently lead stores through change
• Provide hands-on support across training, coaching, and operational setup activities
• Troubleshoot and resolve issues quickly during deployment and go-live activity
• Ensure store teams feel supported, capable, and confident throughout the deployment journey

Retail Deployment Specialist – SAP, POS Rollout

Security Engineer

• Shape and advance our security strategy across Zero Trust, cloud security architecture, threat‑informed defence, and continuous assurance.
• Drive continuous threat intelligence, vulnerability management, and attack‑surface reduction using automation and AI‑enabled tooling.
• Lead and enhance security incident response while running threat‑informed exercises to strengthen organisational readiness.
• Oversee vendor and SaaS security requirements, including supply‑chain controls, SBOM validation, and vendor assurance processes.
• Champion DevSecOps practices across secure CI/CD, container security, IaC validation, and policy‑as‑code enforcement.
• Participate in a roster to provide an on call security response as and when necessary.

Senior Security Engineer

Operations

• Act as the primary helpdesk for store opening and COO operational support
• Log, triage, resolve or escalate queries through support channels
• Support stores during readiness, opening, and stabilisation phases
• Assist Operators and Store Leadership with systems, processes, and operational readiness
• Maintain accurate records of issues, actions, and outcomes
• Identify recurring issues and contribute to continuous improvement
• Coordinate with internal teams to deliver consistent operational support
• Support refurbishment and change initiatives across the network

Retail Operations Coordinator

Product Manager

• Managing the full lifecycle of Own Brand products—from concept through to performance optimisation
• Developing and delivering category and brand strategies aligned with customer insights and regional priorities
• Building strong relationships with internal stakeholders and supplier partners
• Leading category reviews and identifying growth opportunities through data and insights (e.g. Nielsen, Dunnhumby)
• Managing supplier performance, contracts, and negotiations
• Driving new product development, renovations, and innovation pipelines
• Monitoring performance metrics including sales, margin, and market share
• Ensuring compliance with food safety, regulatory, and Own Brand standards
• Leading projects and cross-functional initiatives to deliver strategic outcomes

Manager

• Lead the end-to-end retail planning and performance framework, aligning strategy, plans, and execution
• Embed robust performance disciplines including KPIs, scorecards, targets, and review rhythms
• Deliver high-quality performance insights to support executive decision-making
• Analyse performance to identify opportunities to improve customer experience, productivity, and cost of doing business
• Partner with senior stakeholders to translate strategy into practical, executable operational outcomes
• Ensure initiatives are realistically planned, prioritised, and achievable within store environments
• Build strong relationships with store operators and cross-functional leaders to ensure plans are grounded in reality
• Champion a culture of accountability, continuous improvement, and commercial thinking

Senior Planning & Performance Manager

• Owning the end-to-end retail portfolio, providing a clear, integrated view of all initiatives impacting Retail
• Shaping, prioritising and sequencing initiatives based on strategic alignment, value, risk, and capacity
• Establishing and maintaining strong portfolio governance, decision forums, and stage-gate processes
• Providing oversight of dependencies, risks, issues, and timelines across complex, interrelated initiatives
• Managing portfolio financials including planning, forecasting, and value realisation
• Ensuring initiatives entering the portfolio have strong business cases, clear outcomes, and defined sponsorship
• Supporting executive decision-making through high-quality reporting, insights, and recommendations
• Championing consistent portfolio standards, tools, and continuous improvement across the organisation

Retail Portfolio Manager

• This is a senior, enterprise-wide role accountable for protecting retail margin through a disciplined, data-led approach to loss prevention, shrink reduction, and integrity controls across our store network.
• As a key member of our Retail Operations & Transformation Leadership Team, you’ll set the strategic direction for loss and integrity, lead the design and delivery of an integrated shrink programme, and ensure sustainable, compliant capability is embedded across the business.
• A key initial focus will be leading the implementation and governance of Facial Recognition Technology (FRT) as a core loss prevention tool.
• Setting strategy and vision for margin protection, loss prevention, and retail integrity across Foodstuffs
• Designing and delivering an enterprise shrink and loss prevention programme with measurable outcomes
• Leading the rollout and optimisation of Facial Recognition Technology, ensuring operational effectiveness and legal compliance
• Partnering closely with Legal, Privacy, Regulatory and Compliance teams on data and privacy obligations
• Building strong cross-functional relationships across Store Operations, IT, Product, and external partners
• Establishing performance metrics, reporting and insights to drive continuous improvement
• Leading risk assessments, audits, and incident responses, including engagement with regulators and law enforcement
• Embedding capability, training and change to ensure stores can adopt and sustain loss prevention practices

Senior Margin, Loss & Integrity Manager

Customer Success Manager

• Executing mass and targeted loyalty promotions and customer offers across owned channels such as email, in-app and push notifications
• Using loyalty promotion platforms and connected technologies to tailor offers and gamification to key customer segments
• Applying strong quality assurance and testing practices to ensure accurate, relevant and personalised customer experiences
• Supporting campaign planning, coordination and on-time delivery across multiple stakeholders and dependencies
• Troubleshooting and resolving promotion issues quickly, while maintaining clear communication with stakeholders

Customer Engagement Promotions Executive

• As Customer Engagement Insights & Audience Manager, ensure Foodstuffs deeply understands the needs and behaviours of customers engaging with our customer programmes.
• Lead customer engagement and campaign performance analysis to identify trends, opportunities and areas for improvement.
• Translate customer behaviours into actionable insights that inform personalised experiences, lifecycle communications and offers.
• Drive experimentation, optimisation and innovation across customer engagement initiatives.
• Oversee customer engagement reporting, dashboards and data visualisation to support data-driven decision making.
• Lead and develop a high-performing insights team while collaborating with marketing, CX, product and data stakeholders.

Customer Engagement Insights Manager

• Deliver comprehensive reporting, develop addressable audiences and provide actionable insights to ensure every campaign, offer and interaction is informed by data and continuously improved.
• Collaborate closely with marketing, CX and analytics partners to support data-driven decision making and optimise customer engagement programme performance.
• Analyse campaign and offer performance across customer segments and channels to identify trends and improvement opportunities.
• Maintain and enhance reports and dashboards to support programme optimisation and stakeholder decision making.
• Translate customer data into clear, actionable insights using strong storytelling techniques.
• Support stakeholder enquiries on data meaning, performance and reporting solutions.
• Ensure data accuracy, integrity and best-practice data management across engagement reporting.

Customer Engagement Analyst

• Supporting the execution and ongoing management of loyalty and customer engagement programmes
• Translating programme requirements into clear operational guidance for stores and support teams
• Triage and management of store and Customer Service Centre enquiries and escalations through to resolution
• Maintaining accurate operational documentation, processes, and supporting materials
• Identifying recurring issues and contribute to continuous improvement and compliance activities

Customer Engagement & Loyalty Operations Executive

Ecommerce

• Providing high-quality coordination and administrative support to the eCommerce team
• Supporting the Head of eCommerce and leadership team with diary management, travel, and ad hoc tasks
• Assisting with project delivery, tracking progress, and identifying solutions to operational challenges
• Maintaining team reporting, tools, and documentation
• Coordinating team planning activities, events, and operational resources
• Managing financial admin tasks including raising purchase orders and liaising with Finance
• Conducting research and analysis to support eCommerce initiatives and innovation
• Supporting store onboarding, online launches, and refurbishment projects
• Continuously identifying opportunities to improve processes and ways of working

eCommerce Coordinator

• Coach and mentor store teams to lift capability and performance
• Analyse store & category data to identify opportunities and drive improvements
• Build strong, credible relationships with department managers and owner/operators
• Implement best practices in butchery operations, production, and food safety
• Travel within your focus area of Waikato and Coromandel, with the wider North Island as needed.

Retail Operations Specialist – Butchery

Payroll

• Owning the design and integrity of payroll data structures, pay elements, and costing frameworks
• Defining and maintaining payroll outputs that are accurate, explainable, and enterprise‑ready
• Establishing reconciliation logic and controls across pre‑payroll, pay run, and post‑payroll stages
• Leading leave interpretation and design (including Holidays Act requirements, balances, accruals, and liabilities)
• Ensuring payroll outputs align with Finance, GL, liabilities, audit, and statutory reporting needs
• Supporting testing, parallel runs, cutover, and post‑go‑live stabilisation
• Embedding strong controls, auditability, and risk mitigation frameworks across payroll processes
• Partnering cross‑functionally with Payroll, Finance, People & Capability, and programme teams

Payroll Data & Process Lead

Architect

• Designing and embedding a clear, enterprise‑wide job architecture, including job families, sub‑families and career levels
• Developing job profile templates and a “good enough to go live” job catalogue to enable rapid adoption
• Leading role analysis, mapping, clean‑up and levelling to create a single, trusted source of truth
• Establishing decision logic, governance, and BAU processes for managing new or changing roles
• Partnering with HR, leaders, and People Systems to embed the framework into recruitment, onboarding, performance and development processes
• Acting as the subject matter expert for job architecture across the business and EEx programme
• Building sustainable capability through enablement, guidance, and handover into BAU