Fonoa

Sales Development Rep

• Identify and generate new business opportunities within a defined territory/industry
• Use various communication tools (LinkedIn, phone communications, and emails) to effectively prospect and educate future customers
• Drive brand and product awareness in the market
• Work towards Monthly and Quarterly sales objectives
• Schedule qualified appointments for the Account Executives
• Keep our CRM tool up to date (Salesforce)
• Present a balanced approach to outbound communications, relationship development, sales process, and appointment setting

Sales Development Representative

Product Designer

• Shape the next generation of Fonoa
• Own products end to end
• Simplify complexity
• Think in systems
• Partner across disciplines
• Raise the quality bar

Staff Product Designer

Research Scientist

• Build Fonoa's research function. Establish the processes, tools, and culture that make customer research a trusted part of how we build products.
• Become the voice of the customer. Build and maintain a scalable customer research panel that enables fast, continuous access to customer insights.
• Guide product direction. Partner with Product, Design, Engineering, and business teams to validate opportunities, reduce uncertainty, and increase confidence in product decisions.
• Run research end to end. Plan and conduct qualitative and quantitative research across the product lifecycle, from early discovery to post-launch validation.
• Turn insights into action. Translate research into clear recommendations that shape product strategy, customer experience, and business priorities.
• Tell compelling stories. Communicate not only what you learned, but why the research happened, what decisions it influenced, and the measurable impact it created.

Senior User Researcher

Sales Operations Manager

• Turn a complex story into a simple one
• Improve sales execution across the GTM organisation
• Embed consistent ways of selling
• Enable and scale through Sales Leadership
• Own onboarding and ramp effectiveness
• Build a focused, high-impact enablement approach

Director, Sales Enablement

Pre-sales Engineer

• Lead and scale a high-performing team of Solutions Engineers.
• Partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.
• Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption.
• Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence.

Solutions Engineer Manager – Pre-Sales

Sales

• Lead, develop, and coach a team of Strategic Account Executives
• Set clear performance expectations and support individual development
• Provide hands-on guidance throughout the sales cycle, from account planning through to negotiation and close
• Foster a culture of accountability, collaboration, and continuous improvement
• Support hiring, onboarding, and development of top enterprise sales talent
• Drive revenue growth across a portfolio of global enterprise accounts
• Support account planning, stakeholder mapping, and multi-threading strategies
• Help teams identify expansion opportunities across business units, geographies, and product lines
• Build relationships with senior executives and decision-makers within customer organisations
• Ensure a consistent focus on customer value and long-term partnership development
• Drive accurate forecasting, pipeline management, and quota attainment
• Coach teams on deal strategy, qualification, and execution
• Support complex enterprise opportunities, including executive alignment and commercial negotiations
• Embed consistent use of sales methodologies such as MEDDPICC and Challenger
• Identify risks early and take action to improve deal outcomes
• Partner closely with Marketing, Product, Customer Success, Alliances, and Partnerships teams
• Leverage strategic partners, including Big 4 firms and technical alliances, to accelerate opportunities
• Align internal stakeholders around customer priorities and commercial objectives
• Represent Fonoa in customer meetings, partner engagements, and industry events

Regional Sales Director – Strategic

Revenue Operations

• Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships
• Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle
• Manage forecasting processes and support revenue planning activities
• Support territory planning, account ownership, and capacity planning initiatives
• Drive weekly, monthly, and quarterly business reviews with GTM leadership
• Identify operational bottlenecks and implement scalable solutions
• Standardise processes and ways of working across commercial teams
• Build metrics and reporting that improve visibility into business performance
• Ensure teams are operating against clear targets, definitions, and performance measures
• Support planning cycles and strategic initiatives across the revenue organisation
• Own and optimise the GTM technology stack, including Salesforce and supporting platforms
• Manage system enhancements, integrations, workflows, and automation projects
• Evaluate and implement tools that improve productivity, data quality, and operational efficiency
• Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations
• Deliver analysis and recommendations that influence business decisions
• Support executive reporting, forecasting, and board-level insights
• Act as a trusted operational advisor to GTM leadership

Senior RevOps Manager

• Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships
• Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle
• Manage forecasting processes and support revenue planning activities
• Support territory planning, account ownership, and capacity planning initiatives
• Drive weekly, monthly, and quarterly business reviews with GTM leadership
• Identify operational bottlenecks and implement scalable solutions
• Standardise processes and ways of working across commercial teams
• Build metrics and reporting that improve visibility into business performance
• Ensure teams are operating against clear targets, definitions, and performance measures
• Support planning cycles and strategic initiatives across the revenue organisation
• Own and optimise the GTM technology stack, including Salesforce and supporting platforms
• Manage system enhancements, integrations, workflows, and automation projects
• Evaluate and implement tools that improve productivity, data quality, and operational efficiency
• Partner with stakeholders to ensure systems support evolving business requirements
• Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations
• Deliver analysis and recommendations that influence business decisions
• Support executive reporting, forecasting, and board-level insights
• Act as a trusted operational advisor to GTM leadership

RevOps Manager

People Operations

• Partner with business leaders.
• Drive performance and accountability.
• Own employee relations.
• Build the people programmes.
• Cover the US & EU.
• Shape the function.

Senior People Partner

Product Marketing

• Own the product marketing function end-to-end
• Translate the AI Tax Operating System strategy into positioning
• Drive a narrative shift
• Own launch PMM for AI product releases
• Own how we talk about our competitive landscape
• Own the PMM half of enablement
• Partner with Finance and Product to frame pricing
• Turn customer outcomes into crisp case studies
• Read competitor releases and feed patterns back into messaging

Head of Product Marketing

Communications

• Own relationships with tier-one and trade press, driving proactive story pitching and managing the full press cycle from planning through to coverage and follow-up.
• Work closely with the executive team to build a consistent public presence, supporting content creation and putting simple systems in place for employees to share what they are building.
• Lead communications for product and company launches, ensuring messaging, press outreach, internal alignment, and social amplification are well coordinated.
• Manage Fonoa’s company social channels, setting the tone, publishing content, and adjusting based on what performs.
• Use events as communication moments by shaping speaking narratives, preparing executives, and extending impact through press and social.
• Own internal communications, including all-hands and company updates, ensuring messages are clear, timely, and aligned with the external narrative.
• Partner with Product Marketing to carry the core narrative across all channels, maintaining consistency and using market and competitor signals to refine messaging over time.