FlyFlat

Manager

• Serve as the company pillar in your time zone, owning client relationships and closing high-value sales
• Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing
• Act as the primary point of contact: craft itineraries, guide booking decisions, and resolve issues
• Maintain and grow client relationships by re-engaging past clients and following up on new leads
• Be the emergency contact for clients for time-sensitive travel matters
• Use knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options
• Collaborate with internal concierge and operations teams to deliver seamless, elevated service
• Proactively apply judgment, empathy, and problem-solving to complex or urgent situations
• Support Fortune 500 execs, VC partners, and seasoned world travelers with 24/7 white-glove concierge support

Luxury Travel Manager