Ticketing Team Member – Latin America

FlyFlat

Ticketing Member issuing flight bookings using Sabre at a luxury travel company. Responsible for ensuring accurate ticketing and processing changes in a fast-paced environment.

Posted 6/24/2026contractRemote • 🇲🇽 MexicoMid-LevelSenior💰 $700 per monthWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sabre GDSticketingfare pricing toolsPassenger Name Records (PNRs)ticket exchangesticket reissuesvoidsrefundsfare rulesdata accuracy

Soft Skills

attention to detailproactive communicationability to work at a consistent paceaccuracy

Industry Keywords

travel agencyairlinetour operatortravel management company

About the role

Key responsibilities & impact

We are hiring a Ticketing Member to issue flight bookings accurately and on time, every shift, using Sabre.
You will use it every day to create and manage booking records, price fares, issue tickets, process changes, and handle voids and refunds.
Work closely with your Ticketing Team Lead, who assigns your work and is there for escalations.
Build and manage Passenger Name Records (PNRs) in Sabre.
Price itineraries in Sabre using fare pricing tools and stored price quotes (PQs) to confirm the correct fare before issuing.
Process ticket exchanges and reissues when a client needs to change their flights.
Handle ticket voids, which are same-day cancellations that must be processed within a strict window, and ticket refunds.
Monitor active holds and alert your Team Lead of anything expiring within 3 hours.

Requirements

What you’ll need

Sabre GDS proficiency is a firm requirement for this role.
3+ years of hands-on Sabre ticketing experience, in a travel agency, airline, tour operator, or travel management company where you issued tickets as a core part of your daily work
A solid understanding of fare rules: you know how to read the conditions attached to a ticket in Sabre and apply them correctly when issuing, changing, or refunding
Strong attention to passenger data accuracy
The ability to work at a consistent pace while maintaining accuracy
A habit of communicating proactively

Benefits

Comp & perks

Travel perks: Access to Ascend at-cost booking for personal travel
Clear career path with merit-based progression
Performance-based salary increases and bonuses tied to KPI achievement
Global collaboration with talented teams