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Ticketing Team Member – Latin America
FlyFlatTicketing Member issuing accurate flight bookings for luxury travel clients using Sabre. Collaborating with a global remote team while ensuring high-quality service and accuracy.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in Sabre GDS with extensive experience in issuing and managing flight bookings, including ticket exchanges and refunds. Demonstrates strong attention to detail and proactive communication to ensure accuracy in passenger data and fare rules.
Highest-signal resume keywords
Sabre GDS ProficiencyTicketing ExperienceFare Rules UnderstandingAttention to DetailProactive Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Flight Booking IssuancePassenger Name Record ManagementFare Pricing Tools UsageElectronic TicketingTicket Exchanges and ReissuesTicket Voids and Refunds
Soft Skills
Attention to DetailProactive CommunicationAbility to Work at a Consistent Pace
Tools & Technologies
Sabre
Industry Keywords
Travel AgencyAirlineTour OperatorTravel Management Company
About the role
Key responsibilities & impact- We are hiring a Ticketing Member to issue flight bookings accurately and on time, every shift, using Sabre.
- Build and manage Passenger Name Records (PNRs) in Sabre.
- Price itineraries in Sabre using fare pricing tools and stored price quotes (PQs) to confirm the correct fare before issuing.
- Issue electronic tickets (e-tickets) across different Pseudo City Codes (PCCs).
- Process ticket exchanges and reissues when a client needs to change their flights.
- Handle ticket voids and refunds.
- Work the queue in Sabre and ensure no task sits unacknowledged for more than 30 minutes.
Requirements
What you’ll need- Sabre GDS proficiency is a firm requirement for this role.
- 3+ years of hands-on Sabre ticketing experience, in a travel agency, airline, tour operator, or travel management company where you issued tickets as a core part of your daily work
- A solid understanding of fare rules: you know how to read the conditions attached to a ticket in Sabre and apply them correctly when issuing, changing, or refunding
- Strong attention to passenger data accuracy
- The ability to work at a consistent pace while maintaining accuracy
- A habit of communicating proactively: if something looks wrong or unclear, you flag it to your Team Lead early.
Benefits
Comp & perks- Travel perks: Access to Ascend at-cost booking for personal travel
- Clear career path with merit-based progression
- Performance-based salary increases and bonuses tied to KPI achievement
- Global collaboration with talented teams