Fiserv

Architect

• Plan and deliver API management solutions using platforms like Apigee Edge, Apigee X, and Hybrid
• Design API specifications and develop proxies, implementing custom policies using Java, JavaScript, Node.js, Python, and other languages
• Configure the Apigee platform, including keystores, trust stores, and KVMs
• Implement API layer requirements like security, custom analytics, throttling, caching, logging, and request/response modifications
• Build microservices systems using Java, Spring, or Node.js to support API management solutions
• Standardize and automate CI/CD deployments for proxies and dependent entities
• Ensure platform health, manage SLAs, and work with QA teams to implement API testing automation

Senior API Management Architect

Technical Customer Success

• Install, configure, and support Internet-based applications using Microsoft technologies (.NET, IIS, Visual Studio)
• Manage and optimize Microsoft SQL Server databases and associated tools
• Troubleshoot and resolve complex infrastructure and application issues with minimal supervision
• Participate in escalated or high-priority projects with short notice
• Ensure secure system operations and proper handling of sensitive data in compliance with data privacy laws and industry standards
• Work closely with clients to understand infrastructure requirements and deliver client-facing documentation (e.g., Infrastructure Plans, Test Plans, Whitepapers)
• Develop and maintain formal documentation, tools, and processes to improve team efficiency and consistency
• Collaborate with development, QA, and operations teams to ensure end-to-end system reliability and performance

Technical Implementation Specialist

Business Development Rep

• Manage ISO & FSP clients, addressing complex issues and promoting Fiserv products and services
• Engage with C-level management, assist with industry-related inquiries
• Connect clients to internal and external resources
• Meet and exceed sales quotas for assigned clients
• Maintain annual revenue pipeline, exceed target in-year revenue
• Manage Semi-Annual Business Review meetings with C-level management
• Engage product SMEs and sales support team members
• Maintain client executive summaries with strategic opportunities and KPIs
• Drive proposals, contracts, and term sheets using PowerPoint and Excel

Business Development – Client Business Executive

Director

• Lead the design, development, and support of business data applications supporting Merchant Services portfolios, including web-based data products and reporting platforms.
• Manage application development, release management, incident management, problem management, and change management for business data solutions.
• Oversee performance management and capacity management for assigned applications to maintain stability, scalability, and service-level commitments.
• Direct vulnerability management activities across the unit’s infrastructure and applications, ensuring remediation is implemented and tracked.
• Develop, implement, and optimize high-quality database solutions, including stored procedures and functions using Transact-SQL (T-SQL) on Microsoft SQL Server.
• Build, maintain, and enhance extract, transform, and load (ETL) processes using SQL Server Integration Services (SSIS) and robust data models to support reporting and analytics.
• Review and interpret ongoing business reporting requirements, research required data, and build appropriate, timely, and accurate reporting deliverables.
• Analyze existing SQL queries and data processes to identify and implement performance improvements and efficiencies.
• Develop procedures and scripts for data migration and integration between systems while maintaining data quality and controls.
• Lead cross-functional Agile product development efforts, partnering with business and technology teams to prioritize work, define scope, and deliver capabilities with speed and quality.
• Define and refine engineering processes and practices, including version control, build pipelines, automated testing, and code reviews to drive engineering excellence.
• Build, motivate, and develop a high-performing team focused on delivering client-centric solutions and measurable outcomes.

Director of Business Information Delivery

Data Engineer

• Design and implement scalable, secure data architectures for analytics and operational use cases in fraud detection and risk management
• Build and maintain efficient, reliable data pipelines and ETL/ELT workflows
• Manage large, high-scale datasets; establish and enforce data integrity, lineage, and quality controls
• Collaborate with data scientists to prepare training datasets and operationalize machine learning models

Data Architect

Support Engineer

• Provide advanced Tier 2 technical support to clients, resolving complex application and system issues efficiently.
• Troubleshoot, diagnose and resolve incidents using established tools, knowledge bases and diagnostic procedures.
• Collaborate with internal technology, product and operations teams to drive timely resolution of client issues.
• Document client interactions, technical findings and solutions in case management systems with clear, complete details.
• Identify trends in recurring issues and recommend process or product improvements to reduce incident volume.
• Follow defined incident, problem and change management practices, including proper escalation when required.
• Participate in training and cross-training to maintain current knowledge of products, services and support procedures.

Technical Support

Account Executive

• Identify and prospect potential opportunities through market research and competitor analysis
• Proactively reach out to potential clients to generate leads and schedule sales meetings
• Present and demonstrate our products and services to potential clients
• Negotiate and close sales deals
• Maintain accurate and up-to-date records of sales activities

Sales Executive – Transactional Print

AI Engineer

• Lead the implementation of generative AI services within our enterprise environment to drive innovation and client growth
• Apply advanced software development techniques using Python to create innovative solutions
• Integrate AI capabilities with existing enterprise architecture and ensure seamless systems collaboration
• Evaluate and identify new AI project ideas, as well as register existing AI projects ensuring adherence to safe and responsible AI practices
• Use AI solutions to mitigate risks and ensure compliance with AI governance policies
• Implement AI platforms and review AI use cases from a technical perspective utilizing modern DevOps practices
• Communicate effectively with leaders and stakeholders to drive AI governance, strategy, and problem-solving, addressing data handling risks and ensuring operational excellence

Senior Artificial Intelligence Engineer

Product Manager

• Identify and prioritize opportunities to integrate AI capabilities into customer-facing products that drive business value
• Define product requirements for AI-powered features, balancing user experience, technical feasibility, and compliance requirements
• Partner with engineering to evaluate and select AI/LLM providers and approaches for product features
• Design human-in-the-loop experiences and appropriate guardrails for AI-powered product features
• Measure and iterate on AI feature performance, balancing accuracy, latency, cost, and user satisfaction
• Use AI tools for rapid prototyping—quickly generating mockups, proof-of-concepts, and interactive demos to validate ideas
• Leverage AI to synthesize user research, analyze customer feedback at scale, and identify patterns in usage data
• Create high-quality product documentation, PRDs, and specifications using AI-assisted writing tools
• Accelerate competitive analysis and market research using AI to process large volumes of information
• Champion AI-powered product development practices across the product organization

AI Product Manager

Security Operations

• Develop and implement cybersecurity measures to protect the organization’s information systems.
• Oversee lifecycle management of cybersecurity platforms, including patching, vulnerability remediation, configuration management, and upgrades.
• Monitor networks for security breaches and respond to incidents.
• Collaborate with IT department to enhance security protocols and solutions.
• Conduct vulnerability and penetration testing to identify potential risks.
• Create and deliver reports on cybersecurity status and suggest improvements.
• Train staff on security best practices and awareness.

Senior Cybersecurity Operations Engineer

Account Manager

• Responsible for overall business partnership with the client from a strategic and consultative perspective
• Develop and implement growth strategy for the strategic client partnership
• Leverage Fiserv solutions to maximize client’s growth and profitability
• Develop and implement strategic account plans that drive incremental Fiserv revenue
• Identify and build a pipeline of revenue-generating opportunities
• Lead retention of the partnership via contract renegotiations and renewals
• Cultivate and improve relationships across multi-level and teams at the client
• Establish and use strong internal relationships and networks across Fiserv
• Manage client communications and expectations around issues
• Articulate and leverage Fiserv delivery models in support of the client’s business agenda

Relationship Manager, Strategic Partnerships

Data Scientist

• Monetize Risk Intelligence: Architect and deploy production-grade AI/ML frameworks to monetize Fiserv’s unique data footprint into inventive risk scores and insights that detect identity, transaction, and business-level threats.
• Architect Financial AI: Build custom GenAI, NLP, and LLM models for high-velocity stream processing, focusing on extracting risk indicators and behavioral anomalies from structured transaction data and unstructured metadata.
• Next-Gen Frameworks: Implement LangChain and LlamaIndex to develop RAG and Agentic AI frameworks that enable institutional clients to query and interact with complex, multi-dimensional risk datasets.
• Quantitative Collaboration: Work in a high-performance team environment, collaborating with Product Managers, payment system experts, and Engineering to deploy and monitor production-grade AI and ML models.
• Strategic Synthesis: Distill complex quantitative risk insights into high-level investment and risk theses for executive leadership and sophisticated external stakeholders.
• Data Stewardship & Compliance: Partner with the Data Usage Committee, Model Governance, Legal, and Compliance teams to ensure data privacy and adherence to strict data usage rights within the DCS framework.

Senior Data Scientist – Fraud/Risk

Security Engineer

• Interface with security Big Data environments, aiding in design and configuration
• Work independently with internal clients and management on data architecture optimization
• Manage technical requirements and document processes and solutions
• Build and maintain data pipeline architecture
• Create and maintain optimal data sets meeting functional/non-functional requirements
• Collaborate with stakeholders on data-related technical issues
• Lead initiatives and projects with end-to-end implementation

Senior Security Analytics Data Engineer

• Travel within the greater market to sell Clover to merchants.
• Capitalize on Clover’s house-hold name and various industry specific solutions and Apps, to proactively generate leads in a dynamic business-to-business environment.
• Utilize self-sourcing and the leveraging of our extensive network of partnerships and other referral sources to boost pipeline.
• Implement strategic consulting and ongoing, direct relationship management, to win cross sales and referral business, further growing your portfolio.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Sales Rep

• Support product strategy and roadmap execution under guidance of leadership
• Collaborate with engineering, UX, data, and compliance teams to deliver scalable experiences
• Gather and document product requirements, user stories, and acceptance criteria
• Assist with backlog grooming, sprint planning, and release coordination
• Help ensure products meet regulatory, security, and compliance standards common in FinTech
• Analyze user feedback, market trends, and product performance metrics
• Engage client stakeholders at all levels to understand pain points, needs, and provide product solutions.