Business Operations Associate

Fiserv

Business Operations Associate at Fiserv supporting Network and Payment Operations. Leading strategic initiatives, enhancing operational performance, and ensuring regulatory compliance.

Posted 6/2/2026full-timeMilwaukee • New York, Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support Network and Payment Operations by leading strategic and operational initiatives that strengthen financial integrity, regulatory compliance, and operational performance across complex payment ecosystems.
Work closely with Product, Data, Technology, Legal, Finance, Risk, and Audit partners to improve controls, enhance visibility, and deliver scalable processes that support business growth and network modernization.
Lead cross-functional initiatives related to interchange fee legislation, delivering compliant, scalable, and auditable operational solutions.
Develop playbooks, readiness plans, process documentation, and training materials to support operational execution across internal teams and business partners.
Analyze financial and operational data to improve performance visibility, support profitability goals, and identify opportunities for cost efficiency.
Execute and validate interchange fee calculations, manual pricing adjustments, reconciliation activities, and transaction handling requirements across payment operations.
Partner with Finance, Risk, Audit, Product, Data, Technology, and Legal teams to strengthen controls, maintain audit-ready documentation, and support remediation activities.
Standardize operational processes and reporting practices to improve efficiency, accuracy, transparency, and regulatory compliance.
Prepare progress updates, risk assessments, and operational outcomes for stakeholders and executive leadership.

Requirements

What you’ll need

3+ years of experience in business operations, payment operations, financial planning and analysis, financial controls, data analytics, or financial services operations
3+ years of experience supporting cross-functional projects in complex, high-volume environments with a focus on operational process improvement, controls, and compliance
Experience automating reporting, reconciliation, or payment processes to improve scalability and transparency
Proficiency with Power BI, advanced Excel and PowerPoint
Ability to interpret financial and operational data, produce key performance indicator reporting, and communicate findings to business partners and leadership
Bachelor’s Degree or higher in finance, business, economics, or a related field, or equivalent combination of education, related experience and/or military experience

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial planning and analysisfinancial controlsdata analyticsoperational process improvementinterchange fee calculationsreconciliation activitiestransaction handlingreporting automationkey performance indicator reporting

Soft Skills

leadershipcommunicationanalytical thinkingcross-functional collaborationproblem-solving