Fiserv

Cloud Engineer

• Lead the development of enterprise-wide architecture strategies, standards, and frameworks that align business priorities with technology direction
• Partner with business units, engineering teams, and client stakeholders to align enterprise architecture with business, application, data, and infrastructure needs
• Collaborate with external clients to align Fiserv IT architecture with client requirements, integration objectives, and operational expectations
• Provide architecture guidance for solution design, platform integration, and technology selection across complex environments
• Evaluate emerging technologies and recommend adoption approaches based on business value, scalability, security, and implementation feasibility
• Develop and maintain architecture blueprints, reference models, and target-state documentation for enterprise initiatives
• Mentor junior architects and technical team members on architecture practices, design reviews, and governance standards

Senior Cloud Architect

Director

Director of Cloud Strategy

Product Manager

• Responsible for conception through end-of-life ownership for a specific product (Fraud Mitigation), product group or product line including product management, product development and business development.
• Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization
• Drive product development and improvements including road map and statement of direction development
• Own market‑specific playbooks (issuer preferences, 3DS exemptions, network tokens adoption, routing rules, retry windows), and continuously tune strategies for NA, EU, LATAM, APAC, and MENA
• Lead peers and dotted line relationships through the project lifecycle to deliver development efforts
• Own incident runbooks, RCA, and reliability KPIs with on‑call partners.
• Prioritize features by quantified ROI; set OKRs tied to conversion lift, approval rate
• Author PRDs/sequence diagrams for gateway integrations
• Develop business cases to support new product recommendations.
• Manage the product development lifecycle from concept, design, testing, and production deployment, and product commercialization
• Act as a primary negotiator between internal departments and clients to resolve problem statements and uses cases.

Product Manager, Payment Optimization

• Be champion on product front and effectively communicate to management, business and technical staff.
• Manage, track and report product lifecycle including product strategy, product planning and issue prioritization.
• Coordinate internal and external product communication and information across product family or product line.
• Manage product development process inclusive of product commercialization tasks required to bring product to market.
• Ownership of Exchange Product that is used for Payment Facilitator fund distribution, responsible for driving changes to enrich the product experience.
• Drive product development and improvements including road maps.
• Establish and maintain awareness and understanding of customer and market needs.
• Develop business cases to support new product recommendations.
• Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication.
• Act as a primary negotiator between internal groups and clients to resolve issues.

Product Manager – Platforms

Crypto

• Own revenue growth for Fiserv’s Digital Asset Platform (DAP), including FIUSD stablecoin adoption across financial institutions and enterprise merchants
• Build and execute go-to-market strategy targeting: Banks (distribution, issuance, liquidity) and Enterprise merchants (acceptance, settlement, cross-border payments)
• Translate emerging digital asset use cases into clear commercial value propositions (cost of acceptance, faster settlement, new revenue streams)

VP Sales – Digital Assets

Account Executive

• Travel within the greater market to sell Clover to merchants.
• Proactively generate leads in a dynamic business-to-business environment.
• Utilize self-sourcing and leverage our extensive network of partnerships.
• Implement strategic consulting and manage direct relationships to win cross sales and referral business.

Sales Representative

Analyst

• Provide clients and stakeholders with a dedicated technical contact for their certification and integration onto the client certification platform
• Manage the overall certification and integration process, including discovery, specification review, technical set-up, issue resolution, product integration, network configuration, and reporting
• Manage client and internal team expectations to ensure all project target dates are met
• Ensure all specifications and compliance mandates are strictly followed throughout the certification process
• Review and consult on transaction scripts, formats, and responses based on transaction and payment scripting
• Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery
• Partner with network, production, and other resources to manage client or vendor tests, connectivity, and successful 'go-live' events

Certification Analyst

• Develop a comprehensive healthcare product strategy aligned with Clover’s overall mission.
• Establish a clear healthcare product vision and multi-year roadmap, prioritizing capabilities based on provider needs.
• Identify emerging trends and technological advancements across healthcare payments and revenue-cycle management.
• Drive the end-to-end product development lifecycle, from ideation through launch.
• Partner closely with product development teams to define and prioritize feature enhancements.
• Develop and execute strategic plans to drive sales growth and expand market share within the healthcare industry.
• Conduct in-depth market and customer research to understand healthcare provider pain points.
• Lead, mentor, and inspire a team of direct and/or indirect product managers and designers.

Product Director – Healthcare

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
• Support client visits and conferences and ensure billing accuracy.

Account Executive, Cards

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s solutions to merchants.
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment.
• Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive.
• Foster authentic connections and maintain the highest ethical standards.

Sales

• Lead a team of eight to twelve high-performing sales specialists
• Set and drive a clear new-business operating cadence
• Build a team culture of proactive outbound prospecting
• Own pipeline management standards
• Coach and develop direct reports

Sales Director

• Lead a team of eight to twelve high-performing, full-cycle sales specialists
• Set and drive a clear new-business operating cadence
• Build a team culture of proactive outbound prospecting
• Own pipeline management standards
• Coach and develop direct reports

• Lead a team of eight to twelve high-performing, full-cycle sales specialists
• Set and drive a clear new-business operating cadence
• Build a team culture of proactive outbound prospecting
• Own pipeline management standards
• Coach and develop direct reports through ride-alongs and call reviews
• Deliver accurate weekly forecasting and reporting
• Drive a high-volume outbound motion for new business
• Establish a trusted-advisor approach to win new business

Risk

• Serve as an embedded technology risk partner within Merchant Solutions
• Develop and promote a security-first approach across the business unit
• Maintain a detailed understanding of business processes and technologies
• Serve as a primary adviser to technology and business stakeholders
• Partner with Legal, Compliance, Technology Risk, and Cybersecurity teams
• Coordinate incident response and corrective actions
• Identify control gaps and non-compliance issues

Technology Risk and Control Lead

• Travel across the assigned territory, partnering with Financial Institutions
• Proactively generate leads and expand your portfolio in a fast-paced business-to-business environment
• Act as a strategic advisor to merchants, tailoring solutions that help them grow
• Foster authentic connections and maintain the highest ethical standards