Analyst

• Conducting data analysis, product mapping and client interviews to assess data requirements for software utilization.
• Creating data maps and transaction workflow documents that show exactly how every field will be converted.
• Performing tests to ensure new, customized software meets customer specific needs.
• Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
• Training customers on new systems and procedures.

Implementation-Conversion Analyst, Specialist

Security Analyst

• Identify and assess vulnerabilities; collaborate across teams to implement effective countermeasures.
• Monitor and respond to new vulnerabilities detected by internal and external scanners.
• Triage, troubleshoot, and validate scanner findings; coordinate with internal teams for resolution.
• Track and manage remediation efforts for identified vulnerabilities.
• Perform regular patching, maintenance, and system/application upkeep.
• Partner with compliance teams to meet regulatory and audit requirements.
• Develop and report meaningful metrics to strengthen the Vulnerability Management Program.
• Engage in rapid response activities to identify potential attack surfaces vulnerable to emerging threats and zero-day exploits.

IT Security Analyst I – Vulnerability Management, Scanning

Financial Planning and Analysis

• The telephone and written answers from everyday to complex inquiries of our customers and consultants.
• Responding to our customers' problems and finding solutions.
• Compliance with quality standards, possible control function.
• Verification of customer orders and, if necessary, corresponding post-processing.
• Escalation of difficult issues and complaint management.
• Participation in projects to implement the company's goals and improve certain processes.

Senior Financial Services Account Associate

Backend Engineer

• Plans, designs, develops and tests software systems or applications for software enhancements and new products.
• Internally recognized specialist on complex technical matters.
• Champions significant projects using demonstrated leadership and creativity.
• Technical ownership of 1-2 development areas and contributes to other areas.
• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Networks with key contacts outside own area of expertise.

Senior Java Full Stack Developer – Angular, Microservices

Implementation – Conversion Analyst

Product Manager

• Own the product strategy and roadmap for credit assessment capabilities, including underwriting, scoring models, and decisioning workflows.
• Partner with clients, internal stakeholders, and domain experts to gather requirements and translate them into actionable product features.
• Define and prioritize product backlogs, write user stories, and guide cross-functional teams through agile development cycles.
• Monitor product performance, user adoption, and feedback to continuously improve functionality and user experience.
• Stay ahead of industry trends, regulatory changes, and competitive offerings to inform product direction and innovation.

Product Manager II – Credit Assessment

Account Executive

• Developing and managing a pipeline of corporate prospects
• Leading the full sales cycle – from initial outreach to closing – for our Order-to-Cash solutions
• Collaborating with internal teams (pre-sales, product, marketing) to craft compelling proposals and client presentations
• Understanding client needs and aligning FIS solutions to deliver measurable value
• Negotiating and structuring deals that meet both client expectations and FIS delivery capabilities
• Contributing to regional sales strategy and go-to-market planning
• Meeting and exceeding sales targets and KPIs.

Senior Sales Executive, Receivables – O2C Solutions

Business Analyst

• Conduct detailed analysis and reporting to support operations for payment networks
• Perform research and analysis to support network operations and share findings with leadership
• Design and recommend process improvements to enhance efficiency
• Complete and file reports by collaborating with cross-functional teams to ensure accurate billing is forecasted, executed, documented, monitored, and reconciled
• Manage and update designated databases and reference tables to maintain data integrity and support operational needs
• Address inquiries from internal stakeholders providing timely and accurate information as appropriate
• May support occasional special projects

Business Analyst II – Payment Networks

Sales

• You will be leading our efforts in not only maintaining our position as a leader in the market, but expanding our footprint in the U.S. and across around the world.
• The Sales Solution Consultant will work with customers to understand business requirements and growth plans needed to fulfill the customers business goals.
• After understanding the business objectives, the Sales Solution Consultant will be responsible for coordinating with FIS Product, Sales, and Professional Service teams, as well as working with our clients and new prospects in the role as a trusted advisor by providing detailed presentations and demonstrations of functional aspects of the solution suite.
• You will be providing expertise and vision that will detail how FIS Global Plus solutions will fit within their landscape and provide a roadmap for an FIS solutions ecosystem.
• You will be the primary subject matter expert responsible for demonstrating the value our solutions to our customers through client meetings, responses to RFPs or solution inquiries, demonstrations and presentations, proofs of concept, and detailed workshops (when required).

Sales Solution Consultant, Global Plus

General Counsel

• Managing legal matters to protect FIS’ intellectual property rights
• Work closely with management, development, and product teams
• Providing strategic intellectual property counseling on patents, trade secrets, open-source software, and software licensing
• Developing innovation protection strategy for patent filing
• Partnering with law firms to draft, file and prosecute patent assets
• Providing counsel on intellectual property aspects of software product development
• Drafting, reviewing, and negotiating source code licenses

Intellectual Property Counsel

• Lead efforts to maintain and expand FIS Retirement footprint in the U.S. and around the world.
• Work with customers to understand business requirements and growth plans needed to fulfill the customers business goals.
• Coordinate with FIS Product, Sales, and Professional Service teams and act as a trusted advisor to clients and prospects.
• Provide detailed presentations and demonstrations of functional aspects of the solution suite.
• Provide expertise and a roadmap showing how FIS Retirement solutions will fit within customer landscapes.
• Serve as primary subject matter expert responsible for demonstrating solution value through client meetings, RFP responses, demonstrations, proofs of concept, and detailed workshops.
• Be an industry subject matter expert and drive alignment between Marketing, Go-To-Market, Professional Services, Product Management, and Sales organizations.
• Answer RFPs and RFIs and lead workshops for proof of concept when required.
• Train internal Sales on the value of the solution and support sales representatives in defining emerging propositions.
• Identify functionality gaps with sales representatives and prospects.

Sales Solution Consultant, Retirement

Project Manager

• Use best-in-breed PM tools to help deliver products that will change the world of fintech
• Oversee development of new products and services, internal information systems and applications, technology integrations, and infrastructure build-outs
• Work with product development, sales, client relationship teams, technology solutions, service delivery and other cross-functional teams
• Manage project risk and assist with problem resolution
• Serve as liaison between technical and non-technical teams
• Coordinate stakeholders, timelines, and project delivery expectations

Project Manager II

• You are an experienced C++ software developer that helps to grow and enhance our PTP software platform. You work on strategic enhancements to the platform as well as on client implementation projects. The role offers a unique opportunity to be part of a growing business, become involved with all phases of the development lifecycle and take ownership of key functional areas. You have strong problem-solving skills, are sharp and well-motivated and enjoy working in a flexible, agile environment. As well as excellent programming skills you are familiar with all phases of the software development lifecycle and best programming practice.
• About the Team: The FIS PTP Platform is a leading-edge, cloud-based Securities Processing solution that provides trade lifecycle processing for a wide range of global financial institutions. The FIS Post-Trade Processing (PTP) Platform integrates multiple functions to support cross-asset securities and derivatives processing. It is a real-time, flexible, and future-proof solution that integrates middle-office, accounting, settlement, securities lending, corporate actions, collateral management, and treasury on one powerful integrated platform. You will be joining the team looking after a Corporate Action module. It's business wise very interesting domain. The module has been growing rapidly over last year and has extensive roadmap for next years ahead.
• What you will be doing:
• Analysis of user requirements and translation into solution design
• Accurate task breakdown and estimation
• Implementation of new features and feature enhancements in C++ / other technologies as appropriate
• Focus on quality and shipping working code to users in the most efficient timeframe
• Collaborate on code reviews and best practice within a small, agile, focused team
• Mentoring of more junior team members and assisting the Team Lead with the efficient running of the team

Software Engineer, C++

Manager

• Work with current FIS customers to retain their business and renew contracts
• Identify current contracts approaching expiration and initiate retention discussions
• Prepare and present overviews of the client’s current FIS relationships and product suites
• Prepare, present, and negotiate pricing proposals to retain client relationships
• Present and negotiate updated contract documents to retain the client relationship
• Identify "next best" or new products for upsell/cross-sell and incorporate into renewal discussions

Renewal Manager

• As a Sales Executive, Quota Carrier, part of a team focused on Credit Union Core Banking and responsible for growing banking opportunities. Drive consultative selling based on understanding client's business and technology investment objectives. Discover and identify product needs and work with Solutions Architects to develop and recommend comprehensive solutions. Collaborate with Sales and Product to leverage product/sales capabilities and build pre-sales strategy. Present Core Banking solutions to prospective and current customers. Build alignment of client objectives to our solutions. Produce proposals and presentations regarding technical compatibility and feasibility and contribute to pre-sales strategy. Work across internal teams to shape selling message and strategy.

Senior Sales Executive

Call Center Representative

• Oversees one or more teams of call center quality assurance representatives who perform quality monitoring for the call centers to ensure completion of tasks and attainment of departmental goals.
• Monitors operations to ensure adherence to service level standards and company/department policies and procedures.
• Resolves issues and contributes to business unit/area development.
• Responsible for leading process improvement initiatives within the call center and driving significant process change within the organization.
• Manages personnel activities of staff, i.e., hire, train, reward, motivate, discipline, terminate, performance reviews, and pay discussions.
• Provides coaching and mentoring to call center quality assurance representatives.
• May also consult with customer service managers, supervisors and team leads regarding quality monitoring trends, reports and recommendations.
• Evaluates and assesses new projects based upon size, complexity and time frame.
• Leads and provides direction around department process improvement initiatives.
• Selects and assigns appropriate project leader and team member(s).
• Serves as escalation point for issues beyond team authority; resolves conflicts involving scheduling, resources or technical issues.
• May be responsible for budgeting of department's personnel, capital and/or operations expenses.
• Other related duties assigned as needed.
• Instructional Designer Experience preferred who can prepare content

Senior Call Center Trainer

Risk

• Works individually or within a team on technology business consulting projects to meet specific client requirements.
• Serves as liaison between end-users and consultants during consulting projects.
• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
• Defines product scope, objectives, and requirements.
• Defines specifications and data models for product development and testing.
• Creates detailed specifications from which programs will be written.
• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
• Also analyzes system impacts to other systems and procedures.
• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results.
• Assesses available technologies and recommends solutions to consulting team.
• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.
• Conducts a variety of tests such as unit, system, integration, readiness, and acceptance tests.
• Conducts tests using client data to be certain client needs will be met.
• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
• Consults directly with clients and may travel to client site.
• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects.
• May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.
• May play a key role in training client and technical support personnel on enhancements, new systems, or procedures.
• Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
• May serve as pre-sales support specialist when needed.
• Other related duties assigned as needed.

Senior Technology Business Consultant – Treasury and Risk Manager, Quantum Edition

Customer Support

• Administer necessary product requirements to maintain consistent account control of clients using FIS software products
• Ensure the quality and utilization of FIS software products satisfies client needs
• Assist Auto Finance clients with day to day management of the software
• Replicate and analyze issues, provide guidance on client impact and potential solutions
• Incident management and act as point of contact for diagnosis and resolution of incidents
• Engage directly with clients to resolve incidents and periodically fulfill on-call responsibilities
• Provide workarounds or scripts for high priority incidents
• Identify, investigate, and analyze business processes to improve client’s efficient use of software
• Develop and document new initiatives and processes and highlight potential defects
• Ongoing learning of the Auto Finance application and business processes of key clients

Senior Product Support Representative

Architect

• Partner with Client and FIS teams to define Solution Architectures for business solutions that meet criteria: Business requirements, Nonfunctional requirements, Enterprise architecture alignment, and trade-offs between time, cost, and risk.
• Supports a phased implementation approach; during Implementation Phase, research solutions, perform POC evaluations, recommend an implementation approach, facilitate discussions around approach alternatives with Business, and communicate the solution to the development/implementation team.
• Identify and help resolve technical dependencies between implementation teams; resolve issues with the architecture raised during implementation; gatekeep the solution to ensure it is implemented according to architecture; review solution designs for alignment with the solution architecture and business need.
• Create artifacts: Context Diagrams, Component Relationship diagrams, Sequence Diagrams, Volumetrics Documentation.
• The candidate will have experience: 7+ years of Retirement Industry experience; 5+ years working as a Solution/Integration Architect; working knowledge of FIS Retirement applications.
• PLEASE NOTE: Current and future sponsorship are not available for this position.

Senior Solution/Integration Architect - FIS Retirement Application Suite required

• Cover assigned prospective accounts that have no existing business with the firm today
• Qualify leads by gathering information on a prospect’s existing infrastructure, business model, and third-party relationships
• Effectively penetrating C-suite and management level contacts at each firm
• Understanding of the competitive landscape in the leveraged loan space and differentiating our products and services to win business
• Responsible for leading the company’s efforts in sales calls, presentations, demonstrations, proof of concepts, internal training, assessing services and proposals related to our products
• Build annual strategic sales plans around potential buyer client segments including CLO managers, direct lenders, insurance companies, investment banks, registered investment advisors, and regional banks with measurable goals, calling plans, opportunity sets, and strategies
• Apply a consultative approach and ability to direct our resources in analyzing customers’ business and technology requirements and developing customized and bundled solutions to fit the needs of our clients
• Monitor and understand customer needs, market and economic trends as well as business opportunities and threats in order to identify needs and opportunities in the market and drive revenue growth
• Partner with functional leaders (Product, Client Services, Marketing, Executive Management) to ensure full leverage of all available resources to drive value and secure top positions in the structured credit, middle office outsourcing, direct lending, and front office technology spaces