Senior Designer, User Research Technology

FIS

Senior User Experience Researcher shaping product strategies and user-centered design for fintech solutions. Collaborating with product, design, and engineering teams in a fast-paced environment.

Posted 7/7/2026full-timeRemote • California • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Define, plan, and execute mixed-method research to shape product strategies across banking and fintech products
Partner closely with product, design, engineering, and other teams from ideation to product launch
Lead design workshops, sprints, and collaborative planning processes
Analyze and communicate data through storytelling

Requirements

What you’ll need

5+ years of experience conducting end-to-end UX research, including usability testing, surveys, ethnographic studies, and concept testing
Strong storytelling and facilitation skills
Proven ability to work closely with cross-functional teams
Bachelor’s degree in Human-Computer Interaction, Psychology, Anthropology, Cognitive Science, or a related field

Benefits

Comp & perks

Comprehensive health plans
401(k)
Continued learning, development, and leadership opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Mixed-Method ResearchUsability TestingSurveysEthnographic StudiesConcept Testing

Soft Skills

StorytellingFacilitation