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Implementation Analyst II
FISAnalyst II coordinating credit card implementations involving internal and external setups for clients at FIS. Technical support and client management throughout the implementation phase.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating credit card implementations, managing project tasks, and providing technical support to clients. Strong organizational and communication skills are essential for ensuring timely completion and client satisfaction throughout the implementation process.
Highest-signal resume keywords
Credit Card Processing ExperienceProject ManagementClient Service SkillsVISA/MC Rules KnowledgeTechnical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationImplementation ManagementTask ManagementTechnical SupportCredit Card Processing
Soft Skills
Organizational SkillsInterpersonal SkillsCommunication Skills
Tools & Technologies
MS OfficeWordExcelPowerPointWindows Applications
Industry Keywords
Client Service EnvironmentCredit Card ImplementationsInternal ConversionsExternal ConversionsStart-Up Programs
About the role
Key responsibilities & impact- Coordinate and facilitate credit card implementations that include internal conversions, external conversions, start-up programs and add programs
- Manage the project and the project tasks which are dependent on employee completing the tasks according to project plan
- Follow up with clients and internal departments to ensure timely completion of implementations
- Act as a main contact for the client throughout the Implementation phases for all aspects of the process up to and including monitoring once the program is in production for 30 days
- Provide Technical support for clients
Requirements
What you’ll need- Experience with Credit Card processing and client service environment required
- Excellent organizational, interpersonal, and communication skills
- Working knowledge of VISA/MC Rules and Regulations a plus
- Proficiency in standard office software, such as MS Office, Word, Excel, Power Point and working knowledge of Windows based applications
- High School Diploma or equivalent (College a plus)
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours