Implementation Analyst II

FIS

Analyst II coordinating credit card implementations involving internal and external setups for clients at FIS. Technical support and client management throughout the implementation phase.

Posted 7/1/2026full-timeJacksonville • Florida, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate and facilitate credit card implementations that include internal conversions, external conversions, start-up programs and add programs
Manage the project and the project tasks which are dependent on employee completing the tasks according to project plan
Follow up with clients and internal departments to ensure timely completion of implementations
Act as a main contact for the client throughout the Implementation phases for all aspects of the process up to and including monitoring once the program is in production for 30 days
Provide Technical support for clients

Requirements

What you’ll need

Experience with Credit Card processing and client service environment required
Excellent organizational, interpersonal, and communication skills
Working knowledge of VISA/MC Rules and Regulations a plus
Proficiency in standard office software, such as MS Office, Word, Excel, Power Point and working knowledge of Windows based applications
High School Diploma or equivalent (College a plus)

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project CoordinationImplementation ManagementTask ManagementTechnical SupportCredit Card Processing

Soft Skills

Organizational SkillsInterpersonal SkillsCommunication Skills